Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more
Company replied
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See what reviewers are saying
We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland b... See more
Company replied
I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable... See more
Company replied
It took a long time for the items to arrive and there was no indication that they would take so long when we made the purchase. I had assumed the items would not take longer than a few days, but we we... See more
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Company details
About SkatePro
Written by the company
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Contact info
4.2
Great
268 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought 3 wheeled inlines and a bag
Couldn’t find a place to buy inline skates in Ireland, so tried online. Found SkatePro and chose a nice pair of 3-wheels. Delivery took a week, I could track my package. Skates look great, roll great, loved the bag too.
21 September 2022
Always excellent service
Always excellent service, received product quickly and outstanding quality! Our son is delighted with his scooter!
Thank you!
15 September 2022
Good prices, good ranges
One stop shop for almost anything for the BMX. Prices are good also and delivery is always accurate (give or take a day)
12 September 2022
New skatepro tool
New skatepro tool, everything you need for skating!! No problems at all and delivery was fast.
23 September 2022
Arrived quickly delighted with the…
Arrived quickly delighted with the roller blades
15 September 2022
This is the second purchase of a…
This is the second purchase of a skateboard and very pleased.Came well packed and fast shipping. My young son loves it.
15 September 2022
Great service very happy with all my…
Great service very happy with all my skate parts !!
20 September 2022
Excellent customer service. Some issues with orders
I have purchased from skatepro a number of times for myself and my kid. All in all, they are really good stockists. The only problem is that on three occasions they sent the wrong order out. Last one, they sent one wheel instead of 1 x 4pack of wheels.......for a skateboard. I must say that the customer service is excellent. Professional, friendly and effective. However they must be good since they spend so much time correcting basic orders.
12 September 2022
Reply from SkatePro
Hi.
Thank you for your review. It makes us happy to hear that you appreciate the customer service. We're very sorry to hear that you have received an incomplete order on three occasions. We do our outmost to be as fast and reliable as possible, and we hope to give you a better experience in the future. - Jonathan
Quick delivery
Quick delivery, packaged well and arrived undamaged. Helpful customer services
4 September 2022
Great product but shipping is terrible
Great product but shipping is terrible. All updates on shipping stopped the day of the predicted delivery date. Had to wait an extra week for my package to get to me.
1 September 2022
Reply from SkatePro
Hello,
Thanks for contacting us.
Checking on our system I can't see that we had any contact before, so I'm really sorry we couldn't help you.
I see your parcel was delivered in a week, but it is true it took a bit more than we expected. We apologize for that.
We hope to be able to help you in the future.
Have a nice day.
Skates arrived in perfect condition ❤️
1 September 2022
Excellent service
Lovely skates very happy with my purchase and very fast delivery thank you skatepro 😁😁😁
31 August 2022
Birthday Present for 44 year old in denial of his age!!
Bought this for my “mature” 44 year old husband for his birthday. He was really impressed with my choice, he thought I’d done my market research or phoned someone for advise, but my purchase was purely based on the good reviews online.. so yes a very Happy customer here!!
31 August 2022
Quick Delivery / Great Quality
Quick Delivery / Great Quality
No problem Approach - thx
23 August 2022
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