Skechers Reviews 

20,323
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Like walking on clouds I’ve been buying Skechers for years because I find their shoes incredibly comfortable and good for my feet. Recently, I bought a pair of Skechers Slip-ins and they mig... See more

Rated 5 out of 5 stars

I went into Skechers in Bideford and a young lady called Paula was very helpful and went out of her way to assist me. She was so convincing l landed up buying 3 pairs of shoes and some socks

Rated 5 out of 5 stars

I went to the Cotswolds outlet to be met with an amazing variety of footwear. Molly, helped me to find a pair that fitted my old feet perfectly, with patience, efficiency and knowledge. She made the e... See more

Rated 5 out of 5 stars

I have visited the Skechers Stratford store before, but I visited again this week and the service I received was exceptional. The sales assistant who helped me, Nicole, was kind, friendly, profes... See more

Company details

  1. Shoe shop

About Skechers

Written by the company

Nordens största utbud av Skechers
På Skechers.se hittar du det största utbudet av Skechers i hela Skandinavien

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20k reviews

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4.4

All reviews

(20,323)

5,092 reviews in the last 12 months

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Rated 1 out of 5 stars

Skechers store in Intu shopping Center BROMLEY- rascist staff.

Skechers shop in Intu shopping Center Bromley. The staff were not very helpful we were keen to buy the slip on shoes for my husband. We need help to get the right size specially in the wide range but the staff were interested in helping people who are White and British. I called them 3 for help, they came answered the queries and left. It’s wasn’t the same for white people. They were offering help without asking stayed there to help themout. we felt so unwanted we left the store without buying it. They were RACIST . I don’t understand why? Is my money of different colour? I guess. Staff were One Chinese looking girl- 2nd was a white guy and 3rd was the African looking guy. I am not sure if there are trained to behave like this. I wrote how I felt in that store. I won’t go there again.

12 March 2024
Unprompted review
Rated 2 out of 5 stars

Great shoes. Shocking service

First order of 2 items, I was told that 1 item was no longer available. Never mind, I put second order of 2 items and was told that neither is now available. They all were available at time of ordering.
Result: no products....and no refund.
Bad joke.

In response to Skechers remark: I contacted the customer service and their message was appalling and filled with contempt. Not the best attempt. For the refund I had to make my bank intervene to get the money that Skechers was not releasing 10 days later.

1 March 2024
Unprompted review
Skechers logo

Reply from Skechers

Hello! I am very sorry about this system error. We will of course look into this further. If you want to contact our customer service, we will help you find out why you have not been refunded. Have a nice day! 👟🌟

Rated 1 out of 5 stars

Not good anymore they use to be

I always wear shoes from this company from years because its very comfortable and good quality recently in two years i purchased about 11 pairs of shoes,most of the shoes was very bad quality,i always wear boot because its bigger from the front side and easy to walk,but now sometimes its painful from back side ,uncomfortable walk,painful toe,quick go rotten the cloth part,now one month ago i bought shoes of 100 euro and i always wear this shoes,it was painful from very back when you walk ,i feel like i am walinjg in little stone very back.Its go painful as well.I fed up to spend money,i think they lost another loyal customer .I really really fee shame on this company,where they are going ,they compromise with the quality and losing customers.Not recommended shoes anymore to anyone,horrible experience from 2 yeras

17 February 2024
Unprompted review
Rated 1 out of 5 stars

The shoes are nice but the quality is…

The shoes are nice but the quality is very poor. We purchased trainers for my daughter at the Livingston Outlet, the shoes have disintegrated after a few months. When I went back to the store, the manager said these are fashion shoes not fitted for outdoor wear! Maybe they shouldn't sell them in Scotland then.

11 January 2023
Unprompted review
Skechers logo

Reply from Skechers

Hi Anna, thanks for leaving us a review. If this was a purchase made through Swedish Skechers, we would like you help you further. However, I understand from the review that the purchase was made in a physical store in Scotland - in that case it is the store who handle the complaint. I hope you'll get the help needed if you contact them again.
Best regards,
Skechers Customer Service Team

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