Such a great, personalised service! My hubby got vouchers for his birthday for new ski boots. Booked an appointment online and came away smiling like a Cheshire Cat with perfect comfortable, moulded... See more
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Review summary
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Reviews shaping this summary
I had already had a boot fitting a few months ago undertaken by Simon and was very impressed by the service and his knowledge. At the same time I obtained a new pair of skis, for which again I was... See more
Company replied
Ordered a couple of plates for the ski simulator pro on Thursday for delivery end of next week. Got a text Saturday morning, at 10am to say the ordered had been bumped up to Saturday at which... See more
Company replied
The guys there are very professional and know what they are doing. I also felt that I had a good and honest conversation regarding products, rather than the purpose of selling. They recommended produc... See more
Company replied
Company details
- #2 of 10 best companies in Ski shop
- #6 of 35 best companies in Boot Shop
- #1 of 4 best companies in Ski repair service
- #1 of 4 best companies in Snowboard shop
Written by the company
Since 1985 the Ski Exchange has provided expert winter sports advice & products. Offering expert boot fitting and an extensive range of ski's, clothing and accessories The Ski Exchange is one of the UK's largest independant ski shops With our on site workshop we can also service and repair ski's & snowboards. 100% employee owned our passion is customer service......... & skiing.
Contact info
Unit 27 Dry Drayton Industries, CB23 8AT, Cambridge, United Kingdom
- 01954 210984
- info@skiexchange.co.uk
- skiexchange.co.uk
4.9
Excellent
491 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Above and Beyond….
I cannot recommend the ski exchange team highly enough. Great products combined with a fantastic service. They go above and beyond to help you find the best skis that are suited to your ability and style. A special call out to James!!
Thank you!!!!
20 April 2024
Unprompted review
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks so much Stuart for your review. Awesome! I shall pass your kind words on to James :)
We look forward to welcoming you online or in store soon.
Warm regards,
Georgina, Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thank you Rory for a brilliant review. We look forward to seeing you online or in store soon.
Kind regards,
Georgina
Ski Exchange
Great service and support for these guys
29 April 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thank you Ian for a lovely review. We look forward to seeing you online or in store soon.
Kind regards,
Georgina
Ski Exchange
Amazing!
Amazing experience with ski boot purchase and fitting, as well as ski purchase. Fantastic staff and will definitely be returning and recommending.
3 May 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thank you so much Chantelle for a brilliant review. We look forward to seeing you online or in store soon.
Kind regards,
Georgina
Ski Exchange
Top Notch -- Simon and the team
Simon and the team are top notch! You can buy gear anywhere but to get the knowledge and service is the challenge! Can't beat their attention to detail and boot fitting!
28 April 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks so much James for a brilliant review. Much appreciated. We look forward to seeing you online or in store soon.
Kind regards,
Georgina
Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thank you Tristan for a brilliant review. We look forward to welcoming you online or in store soon.
Kind regards,
Georgina
Ski Exchange
Paradise for snow sports people! Best shop ever
Being a snow sports enthusiast and a regular customer of ski exchange, I’m always blown away by the vast range of equipment, clothing, kit and general goodies in this shop.
The team are always awesome, knowledgeable, friendly and they go the extra mile to make sure you get the right kit.
On this visit I purchased some very special Powder skis and bindings and I couldn’t be happier. Shout out to Simon for being brilliant
27 April 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Love this! Thank you Matt for a brilliant review. We look forward to welcoming you in store or online soon.
Kind regards,
Georgina
Ski Exchange
Excellent new boot fitting service
Excellent service from start to finish on a new ski boot fitting. Can't speak highly enough of the team and their expertise. Definitely recommend
27 March 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks so much Andrew for your fantastic review.
We look forward to seeing you online or in store soon!
Warm regards,
Georgina, Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Fantastic. We are so pleased you are happy with your new jacket.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Brilliant boot advice and fit....
Just a great experience having advice on touring boots and then a full fit. My son's boots were fitted by James in Feb and were perfect during touring in March, while my old boots simply shredded my feet (again). So despite being a slow learner, I bit the bullet, James did a full fit with me and I now have a brilliant new pair of Atomic XTDs. Highly recommended.
29 March 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
This is a great review. Thanks Tim. We are so pleased you are both happy with your new boots.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Very helpful team
Very helpful team. Got me a pair of skis from Scott at short notice and made me a brilliant deal! Thanks.🙏
30 March 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
We are so glad you left happy and ready to hit the slopes Nick!
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Excellent knowledge
Excellent knowledge from all that worked there and a brilliant service offered with boot fitting and moulding.
30 March 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Brilliant. Thanks for the awesome review Dan.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Brilliant. Thanks Daniel for your review.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Knowledgeable and friendly service at…
Knowledgeable and friendly service at competitive prices
29 March 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Fantastic. Thanks James for your review.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Great Service
Good selection, competitive price, quick service. I love my new Blizzard skis and can't wait for Winter :-)
25 March 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Awesome! We are so glad you're happy with your new ski gear.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Brilliant stuff. Thanks Michael for a great review.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
First pair of ski boots
Went to Ski Exchange to get my first pair of ski boots, for the past few trips I have been using rental boots, it was quite a step to get a pair of my own boots but they were worth it.
The guys at Ski Exchange were so patient with putting different boots on and off and on and off! They were very informative which allowed me to know what I was meant to be looking for and feeling to get the right pair. They were then molded and shaped to my feet once I had settled on a pair.
I just got back from a week skiing and the boots were amazing, I didn't think they could make such a difference. But my feet felt warm and fresh all week long, the boots fitted great and caused no pain or discomfort unlike previous rentals.
23 February 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
This is brilliant. Thank you so much Jess for an awesome review. We are so glad you love the boots!
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Fifth pair of boots fitted…
Fifth pair of boots fitted by the ski exchange for my family; they always do a good job of moulding the boots to your feet and are always happy to make after-sale adjustments when necessary. Recommended.
23 February 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Ed for your review. This is awesome!
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Gary for your review.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
All staff always very helpful &…
All staff always very helpful & knowledgeable, very well stocked shop
25 February 2024
Reply from Ski Exchange - Boot Lab & Winter Specialists
Thanks Martin for your review.
We look forward to seeing you in store or online soon.
Warm regards,
Georgina, Ski Exchange
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