Skillshare Reviews 

4,178
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,547 reviews, reviewers had a great experience with this company. Customers consistently praise the diverse and high-quality course selection, finding the platform an excellent resource for skill development and creative exploration. Many appreciate the hands-on approach, practical projects, and the ability to learn specific skills quickly without committing to lengthy courses. Reviewers also highlight the helpful and encouraging instructors, who are knowledgeable and make learning accessible for various skill levels. However, some people mentioned difficulties with the website's navigation, struggling to find desired classes or specific content. A few other people also felt that the free trial policy was ruthless, with unexpected automatic renewals and a lack of clear communication regarding upcoming charges.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism and friendliness... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many expressing frustration over unexpected... See more

Product

Customers had positive experiences with the product, highlighting its accessibility and wide variety of... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to navigate and praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the range of classes that are available for different skill levels. I understand why the videos are broken down into chapters, but I find it quite annoying. It’s like scrolling through the mil... See more

Company replied

Rated 5 out of 5 stars

I just completed the class by Cat Coquilette called Design to Shine. It's short, sweet and loaded with absolutely valuable information. Lots of calls to action. Cat provides concise moves on how to or... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my subscription on skillshare. To be honest I can compare it to other learning platforms and I would say skillshare actually is more Hands-On and they pay attention and implement thei... See more

Company replied

Rated 5 out of 5 stars

There's a lot of classes, some pretty good some less, the diversity and amount of classes make up for the less good ones but you might certainly need to filter the classes to match your level and you... See more

Company replied


Company details

  1. Educational institution
  2. Association or organisation

Written by the company

Skillshare is an online learning community with thousands of classes in design, business, technology and more. The Skillshare community is comprised of over 5 million students and thousands of teachers, from 100+ countries, who come to learn cutting-edge skills, network with peers and discover new opportunities.


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(4,178)

1,515 reviews in the last 12 months

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Rated 5 out of 5 stars
Skillshare logo

Reply from Skillshare

HI,

Thank you for the 5 stars and all the thumbs up.

We’re glad you’re enjoying your Skillshare experience, and we’re excited to keep supporting your learning journey.

Thanks for being part of our community!

Rated 5 out of 5 stars

My experience with one of the Skillshare courses

Recently I completed the course from Toby Haseler with the title "Urban sketching basics - Trees, bushes, hedges, flowers and greenery". I like the teaching style of Toby and I learned about the loose style of sketching he prefers. A good course! But in the end I decided that this is not my style of sketching. So I am happy to have followed this course. There are lots of other courses available on Skillshare from him and other teachers so I can recommend Skillshare if you want to improve your sketching and/or painting.

22 April 2026
Skillshare logo

Reply from Skillshare

HI John,

Thank you so much for sharing this thoughtful feedback!

We’re glad to hear you enjoyed Toby Haseler’s class and connected with his teaching style. It’s wonderful that the course helped you explore a different sketching approach—even discovering what isn’t your style can be such a valuable part of the creative journey.

That openness to experiment and learn from different teachers is exactly what makes platforms like Skillshare so rewarding. We’re happy to hear you’d recommend it to others looking to improve their sketching or painting skills.

Wishing you continued inspiration as you keep exploring and finding the style that feels most like you!

Rated 4 out of 5 stars

I love how the explanation is simple…

I love how the explanation is simple and easy to understand. I would love if there was a simple thing to type a topic and it gives you directly what you need and want to know/learn. I just started so maybe I’ll change my mind but for the start it is very good.

29 April 2026
Skillshare logo

Reply from Skillshare

HI Tija,

Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the simple and easy-to-understand explanations—that’s exactly the kind of learning experience we hope to create.

We also appreciate your suggestion about having an easier way to type in a topic and quickly find exactly what you want to learn. That’s a thoughtful idea, and feedback like yours helps us continue improving the platform for learners.

It’s wonderful to hear that your first experience has been a positive one, and we hope Skillshare continues to be a great place for you as you explore more classes.

Rated 5 out of 5 stars

I had a query regarding subscription

I had a query regarding subscription - it was dealt with within about half an hour of my query - resolved within two more emails and the result was very pleasing. Dawn Holmes

25 April 2026
Unprompted review
Skillshare logo

Reply from Skillshare

Hi Dawn,

Thank you for taking the time to share your experience.

We're glad to hear that your subscription query was handled quickly and resolved smoothly within just a couple of emails—that’s exactly the kind of responsive support we strive to provide. It’s great to know the outcome was pleasing for you as well.

We truly appreciate your feedback, and we're happy your experience with Skillshare has been a positive one overall. If you ever need anything in the future, we’re always here to help and make things as seamless as possible.

Rated 5 out of 5 stars

Great classes

Great classes, engaging teachers, brilliant resources!

26 April 2026
Skillshare logo

Reply from Skillshare

Hi,

Thank you for the wonderful feedback! We’re glad you’re enjoying the classes, engaging teachers, and quality resources. It means a lot to hear that your experience with Skillshare has been a positive one!

Rated 5 out of 5 stars

No issues with my subscription

No issues with my subscription

20 April 2026
Skillshare logo

Reply from Skillshare

Hi Jay,

We're happy to hear that you're not experiencing issues with your subscription. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

That it made availability of Tutors…

That it made availability of Tutors that offered expertise on the field of my area and skills of interest

25 April 2026
Skillshare logo

Reply from Skillshare

Hi Asher,

We’re happy to hear that you found tutors with expertise in your areas of interest.

Providing access to knowledgeable instructors who can support skill development is a key part of what we aim to do, and it’s great to know this has been valuable for you. Thank you for sharing your feedback

Rated 5 out of 5 stars

Great experienc & Good content

So far I have had a great experience with skillshare, i have really benefitted the classes. And the site is relatively easy to use. I also like that you get a cerificate at the end of each class. I also feel that the pricing is reasonable for what you get.

26 April 2026
Skillshare logo

Reply from Skillshare

Hi Chantelle,

Thank you for sharing this. We're happy to know that Skillshare has been helping you learn and grow. We're glad you’ve found the classes valuable and the platform easy to navigate—that’s exactly the experience we aim to create.

It’s also great to hear that you appreciate the certificates and feel the pricing offers good value. We want learning to feel both rewarding and accessible, so feedback like yours reassures us we’re on the right track.

If there’s ever anything you’d love to see more of—whether it’s new topics, features, or improvements—we’d always love to hear your thoughts. Thanks again for being part of the Skillshare community!

Rated 4 out of 5 stars

interesting fun inspiring

I got what I was looking for and learned a lot. I would also like a 3-month subscription.

27 April 2026
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Reply from Skillshare

Hi Elina,

We’re glad to hear you found what you were looking for and learned a lot—that’s wonderful to know!

Thank you for your feedback as well. For subscription options, including any available promotions or plans, we recommend contacting us at help@skillshare.com to check if we are running any promotions that you can avail.

Rated 4 out of 5 stars

Can't turn off autplay

I have one complaint that bothers me a lot: I wish I could turn off the autoplay of subsequent lessons.

26 April 2026
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Reply from Skillshare

Hi Bob,

Thank you for your feedback—we appreciate you sharing this. We understand how autoplay can be disruptive, and we’ll be sure to pass this along to our team for consideration. Your input helps us continue improving the learning experience on Skillshare.

Rated 5 out of 5 stars

I enjoyed the teachers on Skillshare…

I enjoyed the teachers on Skillshare and the variety of classes offered.

25 April 2026
Skillshare logo

Reply from Skillshare

Hi Kristine,

Thank you for sharing! We’re glad you’re enjoying our teachers and the wide variety of classes available on Skillshare.

Rated 5 out of 5 stars

thank you

thank you! 👍❤️😊

23 April 2026
Skillshare logo

Reply from Skillshare

Hi Saeedah,

We appreciate your feedback.

If you have any further questions or concerns, please just drop us a note at any time!

Rated 1 out of 5 stars

TERRIBLE SCAM WARNING! Do not give them your payment information.

TERRIBLE! Last year I signed up because I was advertised a different price than they actually charged me. I tried to get a refund, and they said they could not cancel my subscription. I went to the website and canceled right away so they would not charge me the following year. Oh, surprise! I just got charged. Somehow, they kept my payment info and automatically renewed the subscription without my consent. I do not understand how they are allowed to do this. I had already CANCELLED LAST YEAR. I tried deleting my payment information, and the website does not let me. I am afraid I will get charged again and again.

24 April 2026
Unprompted review
Skillshare logo

Reply from Skillshare

Hi Karina,

Thank you for taking the time to share your experience. We're sorry for the frustration this situation has caused — we can understand how upsetting it would be to be charged when you weren’t actively using the account.

It looks like you were able to work with our support team to resolve this issue. We always remain open to your feedback.

We're also sorry to hear about the confusion with the cancellation process. Please know that we are actively working to enhance our systems to prevent such occurrences in the future.

We've just checked your account, and it looks like the refund was successfully processed. Please note that it does take up to 14 business days for the refund to post back to your bank statement.

We truly regret any inconvenience this situation has caused and appreciate your feedback — it helps us improve the experience for everyone.

Rated 5 out of 5 stars

Skillshare courses are fantastic!

Skillshare is very transparent. The communication is clear and the courses are fantastic! I learned so many useful things for my new career.

24 March 2026
Skillshare logo

Reply from Skillshare

Hi Olivera,

Thank you for your positive feedback. We’re happy to hear that you’ve found Skillshare transparent and easy to navigate—that’s something we truly strive for.

It’s especially wonderful to know that the courses have helped you learn useful skills for your new career. That’s exactly the kind of impact we hope to have.

Wishing you continued success on your journey, and we’re excited to keep supporting your learning along the way!

Rated 5 out of 5 stars

Special Offer Accepted

Special Offer Accepted
I’m so grateful to the Skillshare customer service personnel for their kind offer of a year of Skillshare at a reduced price. Just what I needed to explore the platform again. All because I emailed for help and asked.

22 April 2026
Skillshare logo

Reply from Skillshare

Hi Marrianna,

Thank you so much for your kind words. We’re glad our team was able to help and that the offer gave you the chance to explore Skillshare again.

It’s always our goal to support our members in a way that feels helpful and fair, so hearing that this made a difference for you is incredibly rewarding.

We’re excited to have you back and hope you enjoy rediscovering everything the platform has to offer!

Rated 5 out of 5 stars

I love having all of this knowledge at…

I love having all of this knowledge at my fingertips. Being able to ask questions and get answers , learning any new hobby my adhd brain wants to hyper fixate on next.

24 April 2025
Skillshare logo

Reply from Skillshare

Hi Nina,

Thank you for sharing this—we absolutely love hearing it! It’s amazing to know you’re enjoying having so much knowledge at your fingertips and being able to explore whatever sparks your interest next.

That curiosity and excitement for learning is exactly what Skillshare is all about, and we’re so glad to be part of your journey—wherever your next creative deep dive takes you!

Rated 4 out of 5 stars

I really like the wide selection of…

I really like the wide selection of different topics, although it's also a bit overwhelming. What I don't like so much is that I'm constantly being asked via email to post something myself. That's not what I'm looking for. I want to be inspired and, ideally, learn something new in the process. I'm also reluctant to express my opinions publicly online, so the fact that I'm sharing my views here definitely speaks in favor of Skillshare. If there are no hidden costs, then the price seems extremely fair to me. You'll get the fifth star from me if you stop pestering me ;) Love, peace, freedom, and happiness to all.

15 April 2026
Skillshare logo

Reply from Skillshare

Hi,

Thank you for your thoughtful and honest feedback—we really appreciate you taking the time to share it (especially if posting publicly isn’t usually your thing!).

We’re glad to hear you’re enjoying the wide range of topics and finding inspiration on the platform. At the same time, we completely understand how that variety can feel a bit overwhelming, and we appreciate you calling that out.

We also hear you on the email notifications. It’s important that your experience feels comfortable and aligned with how you want to learn. If you’d prefer fewer prompts to post or engage publicly, you can adjust your email notification settings at any time to better match your preferences.

You can manage your email notifications so that you only receive specific notifications to tailor your learning experience on Skillshare.

You can update your email notification settings in your Profile Settings:

- Log into your Skillshare account
- Account Settings > Email Notifications (https://www.skillshare.com/settings/email-notifications)
- Uncheck the boxes that you do not want to receive notifications on

Any changes you make in this page will be saved immediately.

You can also go to the Skillshare email you received and click the unsubscribe link at the bottom. From there, a page will open up in your browser where you can select “Unsubscribe From All” and you will no longer receive email notifications about new classes, workshops, personalized class recommendations, promotions and discounts, and company updates and events.

Feel free to check out our guide here for more information:
- How do I manage my email notifications? (https://help.skillshare.com/hc/en-us/articles/204537218)

We look forward to continuing to support and inspire your growth every step of the way!

Rated 5 out of 5 stars

The course was detailed and easy to…

The course was detailed and easy to understand.

20 April 2026
Skillshare logo

Reply from Skillshare

Hi,

Thank you for your feedback! We’re happy to hear that you found the course both detailed and easy to understand—that’s exactly the kind of learning experience we aim to provide.

We hope you continue discovering more classes that inspire and support your growth. Happy learning!

Rated 5 out of 5 stars

It’s legit

I was skeptical but my art has really improved

15 April 2026
Skillshare logo

Reply from Skillshare

Hi Anisha,

We're happy to hear that your art has improved! Thank you for sharing your positive experience; we appreciate it.

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