Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more
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Over email and on the phone, the guys were great about understanding my priorities, as someone completely new to touring. They provided options and listened, with guidance and suggestions. Very patien... See more
Great experience from start to finish! As a new-ish AT skier, Jeff helped me select the best gear to meet my particular needs. I was looking for a light weight pant for mostly backcountry with the o... See more
The site originally steered me to the wrong strap for my ski boots since it did not contain pictures or a great description of this particular small item. But upon getting the wrong strap, a phone cal... See more
Company details
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Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.
Contact info
Salt Lake City
- skimo.co
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very Responsive
Skimo Co was very responsive to email questions with honest opinions. Once I decided on my order, I received my skis mounted with bindings in 1 day! Absolutely amazing customer service. Thanks
Knowledgeable staff
First and foremost I felt like I was communicating with folks that were knowledgeable. In the case of my touring binding purchase very helpful in narrowing down the choices and ultimately choosing which one to go with. Friendly and never felt pressured or that feeling of condescension that sometimes happens with people that know their stuff.
Always the best service and attention…
Always the best service and attention to detail, thanks!
Couldn't have been better!
Over email and on the phone, the guys were great about understanding my priorities, as someone completely new to touring. They provided options and listened, with guidance and suggestions. Very patient and willing to walk me through all the details and answer all my questions. Fast turnaround on the various steps toward defining the ski package. I bought boots, skis, bindings, skins -- and they all work great and fit! And they saved me some money too. Couldn't have been better!
Amazing customer service
Amazing customer service, was prompt in getting my items to me overnight.
Great knowledge about there products…
Great knowledge about there products and took their time to double check everything they were doing
The best customer service I have received
Ski stoppers
The add on brake for Dynafit speed turn fit ok. Had to bend the arms a bit to make it not stick out to the side too far.
Always super-helpful
Always super-helpful, no better resource for the dedicated BC skier.
Excellent support
Excellent support. Great knowledge of products. Helped me out in a pinch. Highly recommend!
Knowledge and selection
Knowledge and selection. Very helpful people available to ask real questions.
My experience was great because I was…
My experience was great because I was connected with an extremely knowledgeable associate who knew exactly what I needed and was engaging in meeting my need. I would definitely contact Skimo in the future for my backcountry ski needs.
Skimo Co is seriously the best for all things skimo/trail running in the US.
I only have positive feedback to recommend about Skimo Co. Every interaction and order has been supported with amazing customer service and product performance. At this point I have Skimo Co's phone number saved to my phone to call whenever I have skimo/trail running questions. They are always friendly, 100% of the time have the answers to my questions, and always provide honest product advice.
Outstanding advice and rapid service.
I had questions about a ski and skin purchase. Niko was great! The ordering went smoothly and - honest to God - the skis and bindings arrived the very next day. Voile Hyper Drifters. I couldn’t be happier. Thanks, Niko and Brett!
Great knowledge of the gear they sell and even better service!!We have always trusted the advice that…
We have always trusted the advice that SiMo Co has given us about gear in the ski world ... and this purchase of a pair of ski glasses was no exception. They're the best we've ever had!
Mix up w shipping PayPal etc
Mix up w shipping PayPal etc? Then you guys at SkiMo helped me get my jackets shipped now I’m properly outfitted! Ripped around with my new jacket today stellar! Thanks
Always doing business over the phone
Always doing business over the phone, I was against assisted by polite, professional and well-knowledged staff. Placed an order and it was in my mailbox, in NH, two days later.
Skimo Rules!
Skimo has the best selection and most knowledgeable folks in the skimo biz...great customer service, fast and reliable shipping, always seem to be in stock with what I've needed...have never been disappointed working with them!
Great selection of gear
Great selection of gear, super knowledgeable staff, very friendly customer service. Loved my time shopping here and will certainly be returning for all my backcountry needs
Very helpful and informative
Very helpful and informative. Worked with me to determine which skimo boat would work best for my foot
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