The Skincare & Hair Spa Reviews 

462
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the careful, beautiful packaging, which consistently includes generous product samples alongside lovely handwritten notes. People note that ordering online is extremely smooth and efficient, making it a highly reliable and convenient option for quickly replacing daily beauty items. Some reviewers were happy with the great value and the exceptionally wide range of products available on the online store. Consumers also highlighted the prompt communication, attentive customer support, and seamless tracking updates provided when placing orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as reliable, excellent, and... See more

Service

Customers had positive experiences with service, highlighting a reliable, efficient, and top-class approach.... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive quickly and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting consistently fast delivery times... See more

Staff

Consumers find staff to be a delight to deal with, consistently bringing a personal touch to the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Happy to discover The Skincare & Hair Spa website, where I can get all my beloved Guinot products a fraction cheaper of what I usually spent. Beautifully packaged with plenty of testers (a huge thank... See more

Rated 5 out of 5 stars

The skincare and hair spa’s on line service is doing everything right and nothing wrong. The response is timely and delivery fast and efficient: plus the addition of sample products is lovely! Mary a... See more

Rated 5 out of 5 stars

I placed an order on Monday and received it by Wednesday morning. An email was sent to inform me of when to expect my order. It was beautifully wrapped with a generous amount of samples enclosed.... See more

Rated 5 out of 5 stars

Love buying my Guinot skincare from The skincare and hair spa .. Mary is efficient and always has a handwritten friendly note inside your order which also arrives brimming with samples .. never disapp... See more


Company details

  1. Beauty supply store
  2. Beauty Salon
  3. Day spa
  4. Hair Salon

Written by the company

The Skincare & Hair Spa in Roscommon is Ireland's Favourite Guinot Online Shop. An appointed Guinot Crown Day Spa and Salon, we have been an award-winning Guinot Crown Salon every year since 2000. Choose and buy your favourite Guinot skin care products from our online store. Enjoy the very best in beauty at our Day Spa, and professional hair styling in a safe and hygienic environment at one of Ireland's leading skin care and hair specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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4.9

All reviews

(462)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor service never informed me…

Very poor service never informed me about a cancellation had to sit there and wait for them to come over they had no Idea about the booking.

30 July 2025
Unprompted review
The Skincare & Hair Spa logo

Reply from The Skincare & Hair Spa

Hi Axa,
Firstly, please accept our deepest apologies for the mix-up you experienced during your recent visit as it was not up to our usual standards.
By way of explanation, the reason for the error was that one of our staff suddenly took ill; she had to leave quickly and unexpectedly. We regret that you were caught in the confusion that resulted. We hope that this has not affected you too deeply, and hope to welcome you back to the salon at some time in the future.
Kindest regards,
Pat, on behalf of the team.

Rated 5 out of 5 stars

I discovered Guinot products after…

I discovered Guinot products after reading an article by India Knight. I couldn't find any close to home so I looked online and found skincarehairspa. I ordered a Guinot product yesterday afternoon, and it arrived today. I received an email to say the product was in the post and I also received Guinot samples. So excellent service!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Would highly recommend for Guinot online purchases. Good price. No huge mark up like many others! Quick delivery. Arrived beautifully packaged with 5 free samples and handwritten note. Will be ordering here from now on for my Guinot products. Thank you Mary. Outstanding service!! Harder to find these days.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Ordered and delivered very quickly with…

Ordered and delivered very quickly with communication by email re dispatch etc. My Guinot product arrived beautifully wrapped and 3 sample products and a vvery thoughtful hand written note.

Will definitely order from Mary again...great customer service! Many businesses could learn a lot from The Skincare & Hair Spa!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently ordered guinot products…

I recently ordered guinot products online
From the Skincare & Hair Spa. The products were delivered promptly and nicely wrapped with a few samples enclosed. I would definitely recommend this business if you need products.Thank you Olivia

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service 💕

This is my second time buying Guinot products from The Skincare & Hair Spa. Very impressed with the range and price of Guinot products. I received my package in two days and it was beautifully presented with three great Guinot samples and a beautiful handwritten card. I will continue to be a customer for sure 💗 Triona

5 February 2025
Unprompted review

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