SkinCareRx Reviews 

1,002
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I love your products! I recently had a facelift with a phenal peel (caused much redness and dry skin) I used your skinceuticals discoloratuon defense, hydrant quotidien and evening triple lipid resto... See more

Company replied

Rated 2 out of 5 stars

Always great selection and timely delivery. I’ve been a customer for a long time. I ordered today because of an email offer of MYSTERY discount at checkout. However, when checking out, system said the... See more

Company replied

Rated 5 out of 5 stars

VINDICATED! I wrote a review called “Duped” with a two star rating recently because I had not received the discount offered. Within 24 hours I was contacted by SKincareRx that the amount would be... See more

Company replied

Rated 5 out of 5 stars

I've made many purchases and everything I've purchased through SkinCareRx has been of excellent quality. I received everything quickly and it's well packaged (never received anything broken). I do a... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

1k reviews

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4.2

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(1,002)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love SkinCareRX they always have…

Love SkinCareRX they always have exactly what I need with a smooth experience!! Thank you

4 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 5 out of 5 stars

Quick and easy

4 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 5 out of 5 stars

Easy access

Easy access. Great prices!!

4 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 4 out of 5 stars

Thanks for the order Avene products for…

Thanks for the order Avene products for quick service. I hope that shipping and delivery will be 3 days as promised in your receipt. Hydration for dryness

1 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

SkinCare RX offers a wide variety of…

SkinCare RX offers a wide variety of lines and has wonderful sales. Checkout is very easy.

31 May 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 3 out of 5 stars

I was not able to filter products for…

I was not able to filter products for more than one issue. Additionally, although the email sent to me gave me a 10% off code, I was told at check out that it did not apply to the item I was buying. On the email it looked like it would apply to all products

30 May 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards,
Amy

Rated 3 out of 5 stars

This review is about the order process using MSRP.

This review is about the order process. I think using an MSRP Manufacturer's Suggested Retail Price on site is confusing. For most products, this price is rarely used. I was confused about the % off price that was from the MSRP.
I have not used product yet, but was disappointed about the actual discount off.

30 May 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards,
Amy

Rated 1 out of 5 stars

I made a purchase back in April and had…

I made a purchase back in April and had to return it due to receiving the wrong product. In May I was advised to provide them with my tracking number due to them not having record of ever receiving the product back. I provided them with the tracking number and have not heard anything since. I have reached out several times and can not get anyone to contact me back. This is the worst customer service I have ever experienced. I simply want my money back at this point.

Matt I have attached a copy of the order with order number. I would greatly appreciate a call to the phone number you have on file under this order number or an email with a phone number I can contact you guys at.

Well Matt if you happen to check back and read this updated review I am going to provide the tracking number on here since no one will still reach out to us through your website. Tracking number is 9500110238872130350660.

30 May 2022
Unprompted review
SkinCareRx logo

Reply from SkinCareRx

Thank you for taking the time to leave your review.

I am sorry to hear of this matter and we do want to get this looked into and resolved efficiently.

At present I cannot locate your account, can you please update your review with an order number? Alternatively you can you please contact us via one of the contact options on site.

We look forward to getting this resolved.

Kind regards,
Matt

Rated 5 out of 5 stars

Super easy

Super easy! I typically shop during holiday events to get the most discount I can while stocking up.

29 May 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

The shipping could be faster

The shipping could be faster, but I am on Oahu, so everything takes a little longer to arrive. Products are always in great shape and high quality!

28 May 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

Extremely easy website and excellent…

Extremely easy website and excellent brands.

27 May 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

Skin care often has good discounts

Skin care often has good discounts, which really helps getting your skin care products with them. Thank you SkinCare!!

26 May 2022
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Product in stock, good price, happy!!

It had been awhile since I ordered from SkinCareRx and I got an email noting 30 percent off, but it didn't work, but the 15 percent code worked and then I saw I had some rewards from a long time ago that I had forgotten about. It just so happened the product I needed was something I had been looking for, for awhile was in stock with them and I got a great deal, so I am an extremely happy camper. It will be worth my while to keep an eye on SkinCareRx.

22 May 2022
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Very easy ordering instructions and clear information

Very easy to follow - great choice of products and clearly written what to expect after I placed my order. Looking forward to receiving my products!

19 May 2022
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

FREE gifts are NOT FREE

When skincare rx offers FREE gifts they should be free and not charge the customer $7.00

Wont be ordering from you all anymore.........

18 May 2022
SkinCareRx logo

Reply from SkinCareRx

Hello Lisa,

Thank you for your review.

I am sorry to hear of the issues encountered with your recent order and I appreciate the frustrations caused. I have contacted you via your account, to advise you further on this matter. Please see this message, at your convenience.

I look forward to getting this resolved.

Kind regards,
Amy

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great product!!!

17 May 2022
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

ALL THE SALE CODES DON'T WORK

ALL THE SALE CODES DON'T WORK. IT WAS WRITTEN I WAS AT LEAST ELIGIBLE TO HAVE A 5% OFF ON A PURCHASE OF MORE THAN 300$ BUT IT DIDN'T WORK THIS ONE TOO.

14 May 2022
SkinCareRx logo

Reply from SkinCareRx

Hello Moro,

Thank you for your review.

I am sorry to hear that a discount could not be applied to your recent order and I do appreciate the disappointment this may be causing. I have sent a message via your account, to assist you further with this matter. Please see this message, at your convenience.

I look forward to getting this resolved.

Kind regards,
Amy

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