Skin City Spa Reviews 

237
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the warm reception and highly professional treatments, noting that the staff members are exceptionally knowledgeable, patient, and take the necessary time to ensure complete comfort throughout every visit. Consumers also deeply appreciate the personalized care, expert guidance, and valuable recommendations provided during skin care sessions and therapeutic procedures. Some people also felt that the specialized treatments consistently deliver remarkable, long-lasting results and leave the skin looking wonderfully refreshed. Reviewers consistently highlight the exceptional aftercare instructions and the welcoming, friendly atmosphere that make every appointment truly worthwhile and relaxing.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional care and... See more

Service

Clients share positive opinions on service, highlighting the highest quality care and wonderful experiences... See more

Product

Consumers find product satisfaction to be high, with reviewers noting increased skin elasticity, glowing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love love love Natalie. Surprised my wife with a manzilian. Talked about my first time experience with Natalie including the care and top of the line products. My wife recently visited Natalie at... See more

Rated 5 out of 5 stars

BEST Skin Therapy Spa in Woodbridge! Natalie is VERY knowledgeable and patient. She doesn't pressure you into anything you are not comfortable with and is more than willing to walk you through procedu... See more

Rated 5 out of 5 stars

Great customer service as always . Been going to Natalie for about 5 years now .. wow time flys !! She’s awesome she really knows her craft and is well skilled she definitely know her stiff.. she does... See more

Rated 5 out of 5 stars

This was my first time doing a Brazilian wax. I was very nervous and Natalie addressed all of my concerns over the phone and was very helpful. The day of she walked me through the whole process, mad... See more


Company details

  1. Beauty Salon
  2. Facial spa
  3. Skin care clinic
  4. Waxing Hair-Removal Service

Written by the company

Where skin transformations happen everyday. Working with you to achieve your skincare goals. Skin City Spa is the Top service provider for Skin tag and DPN treatment in Toronto and Vaughan. We offer a range of services; full body & Brazilian waxing, Facials, Chemical & Algae Peels, Micro-needling, Microdermabrasion, Dermaplaning, Professional foot care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgable in skincare products and…

Knowledgable in skincare products and recommendations for any skin concern. I come here to buy all my facial products. I also did the perfect peel. Very friendly and inviting space. I would highly recommend it!

11 April 2023
Rated 5 out of 5 stars

As painless and as thorough as you’ll get!

As painless and as thorough as you’re going to get! Natalie is the best waxer I’ve ever been to! I come all the way from Mississauga to see her and I’ve been doing so for years! A friend recommended her to me after a bad experience at one of the chain salons I see her for a monthly Brazilian and her attention to detail to get every last hair is so appreciated! The room is very clean and the products she uses work well with my sensitive skin. I usually breakout badly after a wax which defeats the purpose of it but I’ve never broken out with Natalie. She takes care to make sure that you are comfortable and at the same time is really quick and thorough. I highly recommend her!

5 April 2023
Rated 5 out of 5 stars

Very professional service

Very professional service! Natalie is very caring and informative to all her clients. When I go for Brazilian waxing, she is always reassuring and cleans everything up thoroughly. When the session is over, she provides helpful information regarding aftercare! Would recommend this place to all who are new to waxing as well as those who are not! You will not regret it!

11 April 2023
Rated 5 out of 5 stars

Cleanse and Refresh Facial

Did the cleanse and refresh facial and Natalie really saved my skin. It was dry and congested. But, you wouldn’t be able to tell after the hour. Wouldn’t choose another Esthie Bestie !

6 April 2023
Rated 5 out of 5 stars

5 stars!

the service is awesome.
beautician very professional, skilled and kind.
very recommended

29 March 2023
Rated 5 out of 5 stars

I’ve been seeing Natalie for over a…

I’ve been seeing Natalie for over a year and half now, and it is always a joying going to get my wax done by her. I love how gentle she is and how knowledgable she is with all her work and her place make me feel so comfortable and she such an easy women to talk too. I love Natalie and I will continue to see her for all my personal needs ! <3

29 March 2023
Rated 5 out of 5 stars

SKINCITY experience

My experience at SKINCITY has been life changing for me since 2020. At fist I needed someone quick to give me a wax but when I found Natalie she gave me knowledge and products to use on my sensitive skin. My skin has improved a lot and gain more confidence on flaunting my skin. I cannot thank her enough on my skin change. Also,Natalie makes you feel at home making you forget that you’re at an appointment. I would 100% recommend SKINCITY for all your skin care needs.

20 March 2023
Rated 5 out of 5 stars

I have been going there last 7 years.

My first time coming here was 7 years ago. I'm a bodybuilder and was competing in a bodybuilding show. I needed full body waxing and spray tanning for the competition.

Since then, I have been coming regularly for my monthly body waxing and get spray tanning done for when I compete.

My skin feels amazing after being waxed! And all the hairs are removed.

The price is reasonable and comparable to other places.
I would pay more anyway because I know I get personalized service every time.

I'm always welcomed with a friendly smile and the place smells great & relaxing with those aromatherapy oils.

I've confidently recommended my friends & family to come here for their services.

I've tried other places however nothing compares to the service I get here. This will always be my go to place for all my skin care.

Thank you for giving exemplary service!

A Completely Satisfied Customer

21 March 2023
Rated 5 out of 5 stars

Natalie is by far the best esthetician…

Natalie is by far the best esthetician I’ve ever been to. She very knowledgeable, professional and makes me feel super comfortable whenever I’m in for a service. I wouldn’t trust anyone else with my waxing services.

17 March 2023
Rated 5 out of 5 stars

Monthly wax appointments + facial

I visit Skin City for my monthly maintenance and have gotten a facial as well and I’ve never been disappointed. It’s been almost two years with Natalie , she makes sure you're comfortable and is very gentle. I can’t see myself going anywhere else. Thanks Natalie !! :)

28 December 2022
Rated 5 out of 5 stars

A must experience

My experience was top-tier service. The products used are great quality and I kno they will be safe. My skin just loves hee, it feels so smooth and soft afterwards. She Makes me feel very comfortable and educates me on any questions I have. Overall I will be coming back, she is now my go to.

21 March 2023
Rated 5 out of 5 stars

I got my first facial it was very…

I got my first facial it was very relaxing and refreshing. Felt amazing to get a face massage. She does a good job with explaining step for steps all products and my skin has improved.

16 March 2023
Rated 5 out of 5 stars

Natalie is amazing at what she does!

Natalie is amazing at what she does. She’s knowledgeable and honest with her recommendations. I’ve gotten serval facials from her and recently purchased products as per her recommendation for my dry skin. I highly recommend Natalie!

18 March 2023
Rated 5 out of 5 stars

Amazing service

This is my second visit at Skin City Spa. I had an amazing experience of Brazilian wax with Nathalie. She is kind, sweet and professional. She always made me feel comfortable. I found this place on Google. I am so happy to find this place!

13 March 2023
Rated 5 out of 5 stars

The best place to get waxed

I’ve been getting waxed from Nat for a few years. My skin overall is completely sensitive and easily irritated by anything too harsh. I’ve also tried other waxing shops that were near by my place a few times but I end up coming back to Natalie :)

She’s very professional and caring for my skin a lot. I always enjoy having a conversation with her making me less nervous every time!

13 March 2023
Rated 5 out of 5 stars

My experience at Skin City Spa was great!

I had a great first experience at Skin City Spa. Natalie took the time to explain the process to me and was very knowledgeable, informative and transparent about everything. I was a bit nervous about the pain of waxing. She explained to me the different types of waxes used and which one she uses and was honest about there being pain but not a lot and not long lasting. She reassured me that she would go at my pace and give me breaks if needed. She explained aftercare maintenance and also gave me skin care tips to try. She explain her products to me and allowed me to ask questions if I had any. The waxing turned out to be not as painful as I was expecting. My overall experience was great. Natalie is very sweet and has amazing customer service. Her space is beautiful and filled with such calming aromas from the moment you walk in. Being able to talk with Natalie before starting definitely helped calm my nerves. I am very excited about my results and will definitely be booking again! Thanks again Natalie!

11 March 2023

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