skindoc. Reviews 600

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, fast, and convenient, often highlighting its superiority to NHS waiting times. Many people appreciate the knowledgeable and compassionate staff, especially the doctors, who are noted for their attentiveness, clear explanations, and ability to make patients feel at ease. The product and treatment plans are frequently described as life-changing, with many consumers reporting significant improvements in their skin and confidence. However, some customers also noted issues with treatment accessibility, finding that not all doctors provide certain treatments. A few other people also reported experiencing complications following treatment.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and speed of... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about the product. Many customers are highly satisfied, reporting clear... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with user experience. Many customers describe the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied

Rated 5 out of 5 stars

Honestly so happy with my experience with SkinDoc! Everything was super easy and fast, I got started on my medication really quickly instead of waiting ages for NHS referrals. Dr Natalya was amazing... See more

Rated 5 out of 5 stars

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effe... See more

Rated 5 out of 5 stars

Dr Sreedhar is patient, kind, and very knowledgeable. I came to him with quite a complex medical background and he didn't make me feel rushed at all, really listened, and explained his hopes for my tr... See more


Company details

  1. #3 of 7 best companies in Dermatologist
  2. #3 of 28 best companies in Doctor
  3. #6 of 24 best companies in Medical centre
  4. #6 of 31 best companies in Clinic
  5. #7 of 106 best companies in Online Pharmacy
  6. #6 of 60 best companies in Skin care clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

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4.9

Excellent

TrustScore 5 out of 5

600 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Life changing....

After being refused treatment on the NHS and faced with a long waiting list. I researched private companies as our daughter was at her wits end with her skin. Skindoc was able to see our daughter quickly and the price was the most reasonable compared to other companies available.
The dermatologist we were assigned (Natalya Fox)was extremely knowledgeable and understanding and put our daughter at ease.
The treatment has been life changing for our daughter who experienced minimal side effects and is now at the end of the treatment after 8 months and has got her confidence and smile back.
Appointments with Natalya were easily accessible and fitted in to our busy schedule often being later in the evenings, the system was easy to navigate and understand.
Thank you Skindoc and Natalya - I'm so glad we found you.

25 February 2026
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Reply from skindoc.

Thank you so much for your kind words. It means a lot that you chose us during such a challenging time.

We know how much skin conditions can affect confidence, especially for young people, so hearing that your daughter now has her smile back is incredibly rewarding for our whole team. Dr Fox will be delighted to know how much of a difference she made.

We’re also pleased that our appointment flexibility and systems made the journey easier for your busy family. Thank you again for trusting us with your daughter’s care.

Best wishes,
skindoc

Rated 5 out of 5 stars

Absolutely first class dermatological…

Absolutely first class dermatological service. Such a brilliant idea, effortless online bookings, video consultations at incredibly convenient times and everything just works. Sprinkle in some brilliant, expert and empathetic doctors and skindoc. really is a shining example of modern high tech medical service delivery.

23 February 2026
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Reply from skindoc.

Thank you for your glowing review. We’re so pleased you found the service effortless, convenient, and supportive.

Combining brilliant clinical expertise with smart, accessible technology is exactly what we aim for and your feedback means the world to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great service from the start

Great service from the start. Dr Sree has been really helpful guiding me through the course and picking the right time on going up in dose. Would highly recommend skindoc to anyone one of the best decision I have made changed my skin massively.

19 February 2026
Unprompted review
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Reply from skindoc.

We’re absolutely delighted to hear that you’ve had such a positive experience. Dr Sree will be so pleased to know that his guidance and support made a difference for you.

It means the world to us that you’d recommend skindoc, and we’re thrilled to hear your skin has changed so massively. Thank you for trusting us with your journey!

Best wishes,
skindoc

Rated 5 out of 5 stars

Best decision ❣️

Ive been with skindoc for like 5months now and i would say that its the best decision i have ever made and thank you for the blogger who referred me to them. Dr Sree was really wonderful and guided me all throughout my treatment. Im nearly ending my course and its really worth it. I know some of you guys that have tried accutane experienced a lot of side effects but lucky me only joint pains and fatigue but nothing unbearable. And i already saw improvement on my skin within the 1st month course and spot free after that. I think only key to battle dryness as well is good skincare which is more of protecting skin barrier. Well done Skindoc❣️❣️

16 February 2026
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Reply from skindoc.

We’re truly grateful for your kind words and for choosing skindoc for your treatment. Hearing that you’ve had such a positive experience and achieved noticeable results so early on is incredibly rewarding for our team.

Dr Sree will be pleased to know that his guidance supported you throughout the process. Thank you for highlighting the importance of proper skincare during treatment as well.

We appreciate your trust and are so happy to have been part of your journey.

Best wishes,
skindoc

Rated 5 out of 5 stars

Skindocs has been a wonderful experience

Since the beginning of my skin journey, skin docs has been really supportive of getting the right products, and providing the best advice for my skin concerns.
Emails are always answered efficiently, and the service provided is very positive!

13 February 2026
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Reply from skindoc.

Thank you for your wonderful review! We’re pleased to hear that our team has been able to provide the right guidance and products for your skin concerns.

It’s great to know you’ve found our communication efficient and our service positive. We look forward to continuing to support you.

Best wishes,
skindoc

Rated 5 out of 5 stars

My son's really grateful for the…

My son's really grateful for the support.

5 February 2026
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Reply from skindoc.

We’re pleased to hear your son felt supported, and we’re grateful you trusted us with his care.

Best wishes,
skindoc

Rated 5 out of 5 stars

Incredible service

Incredible service. I am impressed by Dr Krishna.

8 February 2026
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Reply from skindoc.

We’re so glad you had a great experience. We’ll be sure to share your kind words with Dr Krishna.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great experience

The speed at which my appointment was made. The service leading up to the consultation was thorough and the system for booking, was user friendly. My experience with the consultant was great, friendly and knowledgeable, listened to all that I had to say.

7 February 2026
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Reply from skindoc.

We’re so pleased you found the booking process quick and straightforward, and that your consultation was a positive and supportive experience. Your kind words mean a lot to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

High trust and honest company

I rarely take time to write reviews but thought I would for this. Genuinely such a great company and a fantastic idea / way of working. You can book with them for whatever your problem is, for me it was adult acne, as a 28 year old having suffered since my late teens I thought there was no hope, the waiting lists on the NHS for roaccutane was circa 6-8 months, instead I could book in easily and get an appointment in days. I spoke to Dr Sreedhar Krishna and he put me at ease and we discussed in detail a plan for treatment - his honest and high trust approach putt all my concerns around roaccutane to rest. They are super flexible and work with you to get whats right for you, also they are genuinely interested in saving you money rather than taking it for the sake of it. Honestly I could not recommend them more - I wish there were more firms like this for different issues aside from dermatology ones!! thanks again skindoc.

5 February 2026
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Reply from skindoc.

Thank you for sharing your experience. We’re incredibly grateful you took the time to write such a thoughtful review.

We’re delighted that you found the process smooth and that your consultation with Dr Krishna helped put your concerns at ease.

Providing timely, transparent, and patient-centred care is at the heart of what we do, so it’s great to hear this reflected in your experience. Thank you for your recommendation and for choosing skindoc.

Best wishes,
skindoc

Rated 5 out of 5 stars

The service was quick and fast

The service was quick and fast. Communication was clear and I had my delivery within 3 days. Great value for money. I will happily come back again and again.

29 January 2026
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Reply from skindoc.

We’re really pleased to hear everything was quick, clear, and delivered promptly. Knowing you found the service good value and would happily return means a lot to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

Excellent experience

Great platform - a timely diagnosis and detailed guidance at a reasonable price. Would recommend.

29 January 2026
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Reply from skindoc.

Thank you for taking the time to share your experience.

We’re happy to know you found the diagnosis prompt and the guidance thorough, all at a reasonable price.

Your recommendation is greatly appreciated.

Best wishes,
skindoc

Rated 5 out of 5 stars

Amazing service - accutane prescription!

Amazing service for those seeking private route for accutane prescription. My dermatologist Natalya is very lovely and any questions regarding treatment are always answered clearly! Would really recommend using Skin doc for any skin queries.

28 January 2026
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Reply from skindoc.

We’re so pleased to hear you had a great experience with Natalya and found the service clear and supportive throughout.

We really appreciate your recommendation!

Best wishes,
skindoc

Rated 5 out of 5 stars

I couldn’t recommend Skindoc highly…

I couldn’t recommend Skindoc highly enough. Dr. Sreedhar was outstanding from start to finish—thorough, attentive, and reassuring throughout the entire process. He made sure I was involved at every stage and always took time to answer any questions I had. From the very first appointment, he put me completely at ease, and I wouldn’t hesitate to recommend him to my friends and family. The whole experience, from booking to receiving my medication, was seamless and professional.

31 January 2026
Unprompted review
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Reply from skindoc.

We truly appreciate your lovely review!

It’s fantastic to hear that Dr Sreedhar provided such attentive and reassuring care and that everything ran smoothly from start to finish. Knowing you felt at ease and involved throughout the process is incredibly rewarding for us.

Thank you for recommending skindoc!

Best wishes,
skindoc

Rated 5 out of 5 stars

Quick and kind service

Quick and kind service. Genuinely cannot fault them in the slightest.

28 January 2026
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Reply from skindoc.

Thank you! Your feedback means a lot to us, and we’re thrilled you had such a positive experience.

Best wishes,
skindoc

Rated 5 out of 5 stars

I would like to thank the team for…

I would like to thank the team for their very helpful and professional service I highly recommend this company .

23 January 2026
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Reply from skindoc.

We’re so happy to hear you had a great experience with our team. Your recommendation really means a lot to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great Experience!

I've had a really good experience with SkinDoc. Dr Sree is knowledgeable and ensures you get the best advice on your skin and medication, tailoring it to your preference and lifestyle. Customer service at SkinDoc is always responsive and quick, so any queries are dealt with quickly! Would recommend to anyone who is looking to solve dermatology issues!

22 January 2026
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Reply from skindoc.

We’re glad you felt well supported by Dr Sree and our customer service team.

Delivering tailored dermatology care that fits our patients’ lifestyles is at the heart of what we do, and we’re grateful for your trust.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great company

Great company really helped myself and my son with our acne. Very thorough and quick response to messages. Highly recommend

15 January 2026
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Reply from skindoc.

We’re delighted to hear we could help both you and your son, and that you found our support thorough and responsive.

Your recommendation truly means a lot to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

Very fast, caring and seamless service

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get taken seriously at your GP.
With evidence and studies to back Spironolactone for hormonal acne, I am hopeful to see improvements after struggling for years and to no avail with topicals. Thank you skindoc!

11 January 2026
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Reply from skindoc.

Thank you for your lovely review and for trusting skindoc with your care. We’re so pleased we could help you access the right treatment and that you felt supported throughout.

We’re wishing you the very best with your treatment and hope you start seeing improvements soon.

Best wishes,
skindoc

Rated 5 out of 5 stars

I cannot recommend skindoc enough!

I cannot recommend skindoc enough!! I had struggled with acne for years and after none of the prescribed products from my GP had helped, I decided that accutane was the route I needed to take. All of the private clinics in my area had consultation waiting times of 2 months, whereas with skindoc i was able to get an appointment in two days, and within a week I had started accutane. I had follow ups with Dr Sree, whose in depth understanding of acne and compassion around the topic was extremely refreshing and so helpful. The whole process was made to be simple, reliable and stress free. After 6 months of accutane my skin is perfectly clear and I experienced minimal side effects! I’m so glad that I choose skindoc and Dr Sree

14 January 2026
Unprompted review
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Reply from skindoc.

We’re incredibly happy to hear that your experience with skindoc was smooth, timely, and effective. Dr Sree will be so pleased to know his expertise and compassionate approach made you feel supported throughout your treatment.

Seeing such positive results with minimal side effects is exactly what we hope for every patient. Thank you for choosing skindoc and for trusting us with your care.

Best wishes,
skindoc

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