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Skine.com Reviews 291

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the service for its speed and reliability, especially for quick fund transfers and purchasing various vouchers. People find the payment methods convenient, particularly for those without physical cards or in regions where other services are restricted. However, some customers were not happy with their orders, reporting instances where gift cards or codes were not received after payment. Some people also felt that the payment process could be problematic, with issues like cards not working, unexpected fees, or requests for extensive identification documents after purchase.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise the quick fund... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service as excellent, efficient, and... See more

Order

Clients share negative opinions on order. Many customers report not receiving confirmation emails or digital... See more

Product

Users describe ambiguous interactions with the product. Some customers report positive experiences, such as... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers express dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had some issues for getting my card to work but got it working so service is great would buy again 😁

Rated 3 out of 5 stars

It takes some getting used to, but it is great when you don't have a physical card. Only issue is having to constantly paying some fees to keep it activated it and working.

Company replied

Rated 5 out of 5 stars

The service works! These guys process crypto transactions the right way, you aren't tied to using a Coinbase account, or significantly limited to the wallets and/or crypto you can use. They handle the... See more

Company replied


Company details

  1. E - Commerce Agency

Written by the company

Skine provides unique gift cards and quick, easy access to games and media via email.

Trusted Online Shop

Written by the company

Focused on customer satisfaction
We focus on customer satisfaction and promoting repeat purchases by offering a smooth user experience, a variety of Rewarble products, diverse payment options, and a quick checkout process.

Contact info

Service Desk

If you have any questions or comments, we welcome your feedback.

3.6

Average

TrustScore 3.5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Scam

Terrible service. Ive got scammed on 220 US dollars.Couple days ago bought 3 gift cards for paypal and didnt recive the codes.

24 October 2024
Unprompted review
Skine.com logo

Reply from Skine.com

Dear Florens,

I’m sorry to hear about the issue with your gift cards. To help resolve this, please email us at support@rewarble.com with your transaction details, and we’ll investigate to ensure you receive the codes.

Best regards,

Skine Team

Rated 5 out of 5 stars

Real quick

Real quick, easy, handy. Only expensive, to Be honest. But when you’re abroad, and you need some card refill Quickly, this is The best way! And the customer service is really good!

19 October 2024
Unprompted review
Rated 1 out of 5 stars

On September 4

On September 4, I added 2 vouchers from skine to my cart.
I chose cryptocurrency as the payment method.
(coinspaid)
I paid for the order in 2 transactions, but it took less than 15 minutes.
4 days have passed, but the Skine.com website considers that the order has not been paid, although the coinspaid.com website claims that it has been paid.

Skine.com recommended that I ask coinspaid.com for a refund.
But coinspaid.com stated that the order was successfully paid and they see no reason to return it.
Apparently Skine.com and coinspaid.com are unable to establish a connection between themselves.
I consider my experience negative and do not recommend its use.

My skine order:
TRX-VSFYVP-EMDJZHZGD1SWBN74MWN1UQOUZ

4 September 2024
Unprompted review
Skine.com logo

Reply from Skine.com

Dear Customer,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with your recent order. We understand the frustration caused by the payment issue, and we want to assure you that we are actively looking into the matter.

Our team will contact you directly to resolve the issue with your order.

Rated 2 out of 5 stars

Don't pay with crypto

Everything was working as intended until i tried paying with crypto... I paid the amount it was asking and there was a little clock that indicated by which time i should pay it. I paid it but nothing happend it was like a 15 minute timer it ran out and the order closed with my cryptocurrency gone. I wrote to support about it and they said they know theres been an issue so we go back and forth for like 2 weeks and then they just say they won't refund it and they asked for the transaction id which i have no access to because the little clock ran out and the page closed. Just buy from a different merchant guys.

8 July 2024
Unprompted review
Skine.com logo

Reply from Skine.com

Dear valued customer,

We are truly sorry to hear about the experience you had with our service. The 15-minute clock is in place because cryptocurrencies can fluctuate rapidly, and the sold time can be locked in. It should be enough time to make a payment, but in your case, something must have gone wrong. I see that our customer service representative tried to assist you and asked for a transaction ID. This is not usually necessary to help you, unless a significant amount of cryptocurrency transactions have been made to investigate which transaction went wrong. Using a crypto address should also work. We kindly ask you to try again with our support team.

Thank you.

Rated 1 out of 5 stars

Fraud

Fraud, never heard of them and they tried to take money from my bank. Thank goodness Lloyds always checks payments.

17 July 2024
Unprompted review
Skine.com logo

Reply from Skine.com

Hi,

We understand your frustration. However, it's important to note that you have never visited our website and are not a customer of ours. It appears that someone may have misused your credit card details to attempt a payment at Skine.

We did not authorize any transactions from your card. Please contact your bank to block your card.

If any money has indeed been withdrawn from your card, please contact our customer service. We can then check if the payment went through our security system and potentially provide a refund if it has not been automatically processed. We look forward to hearing from you if you have any further questions.

Kind regards,

Rated 5 out of 5 stars

Works nicely

Huh I don’t understand why this website has such a low score, It all worked well.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD. I have never heard of this company but they tried taking money from my bank account. Thank god the payment was declined due to unusual request. Fraudsters take people’s money with no remorse whatsoever. I absolutely hate online purchasing and use it at bare minimum, this is exactly the reason!!!

4 July 2024
Unprompted review
Skine.com logo

Reply from Skine.com

Dear Rach N,

We understand your frustration and would like to clarify a few matters. It appears that you have never visited our website or been a customer with us. Since online shopping is not your preference, Skine.com, which primarily sells digital products, may not be the best fit for you.

It seems that someone else may have used your credit card information to attempt a payment with us. From your message, it is clear that you understand this situation. Therefore, we are uncertain why you have left a negative review about us, as we were not involved in authorizing this transaction. The attempt was made by a third party—a scammer.

It is important to keep your card details secure. If someone attempts fraud with your card, our company should not suffer reputational damage as a result. We take every measure to prevent unauthorized transactions, as maintaining our reputation and partnerships is crucial.

We kindly request that you remove your review of our service. Please contact your bank immediately to block your card. If your card has indeed been charged, please reach out to our customer service team. We can verify whether the payment went through our security system and, if necessary, assist with a refund. We can also provide necessary information in coordination with your bank or authorities if needed.

Please feel free to contact us with any further questions. We are here to assist you.

Best regards,

Skine Team

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