I been a customer for years I purchased my last order over a week ago I contacted customer support nothing. Product has been out of stock for many many weeks I tried email, twitter & insta not a word.... See more
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Love these tonics, flavours are gorgeous. Lovely as a mixer but also great with ice without alcohol. Customer service is excellent and delivery second to none. Nice size cans too so not putting back i... See more
Company replied
Most of the tonic options out there have too much sugar or artificial sweeteners or taste terrible. Skinny make the only tonic I trust to mix with alcohol. It's easy to order through the website and d... See more
I switched to skinny tonics after going keto and wanting to swap out the terrible sugary or sweetener laden tonic water. This took a little getting used to as I'm not over fond of stevia but now I lov... See more
Company replied
Company details
Written by the company
Bold flavour. Great taste. Zero calorie tonic and mixers.
Contact info
Happy Drinks Group, Unit 4 Mersey Reach Galgate Drive, L306AD, Liverpool, United Kingdom
- 0151 525 1777
- hello@skinny.xyz
- skinny.xyz
4.4
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love these tonics
Love these tonics, flavours are gorgeous. Lovely as a mixer but also great with ice without alcohol. Customer service is excellent and delivery second to none. Nice size cans too so not putting back in fridge where fizz just disappears. Recommend to anyone who likes tonic with or without anything except ice.
25 July 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback! - Team Skinny
Tried these first at a friends
Tried these first at a friends, loved them so had to order some. I find other mixers too sweet but these are great.
24 July 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback! - Team Skinny
Great taste, fast delivery
Great taste, fast delivery, i've been buying skinny tonic for around 2 years now.
24 July 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback! - Team Skinny
Love the variety of flavours
Love the variety of flavours skinny tonic offer. This is my third order with them and always prompt service
23 July 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback! - Team Skinny
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback!
- Team Skinny
Order placed a week ago & still not…
Order placed a week ago & still not received. Emailed Customer Service 3 days ago & had no reply.
Update: Contacted by Customer Service & order now received.
24 June 2022
Reply from skinny.xyz
Hi Andrea,
We are so sorry to hear that you have not had a great delivery experience. We believe that a member of our customer service team got in touch and hopefully resolved this issue. If you have any further concerns, please do not hesitate to contact us.
Thanks,
Team Skinny
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback!
- Team Skinny
Fab tonics
Good range of flavours, good price, efficient delivery, shame the Saville orange is only available in a mixed pack now as that was my favourite
22 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback!
- Team Skinny
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback!
- Team Skinny
Great product and excellent service 👏
17 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback!
- Team Skinny
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback!
- Team Skinny
Pleased with the order
Very good delivery. Good tasting tonic water. Pleased with the order.
11 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
Excellent as usual.
7 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
Loved the new passion fruit tonic
Loved the new passion fruit tonic. So good that they are all such great tasting mixers or stand alone equally enjoyable drinks. No hidden nasties
7 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
Great service and product
6 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
Excellent customer service
Excellent response to my issues and speedy solution thank you very much as I love your products.
3 June 2022
Reply from skinny.xyz
Hi Jacqueline,
We are so sorry to hear that you have had an issue with our discount code. I believe a member of our customer service team has been in touch to resolve this issue for you. Please may you confirm your issue has been resolved?
Thanks! Team skinny 😊
Always great value for a great tonic.
3 June 2022
Reply from skinny.xyz
Thank you so much for this great review, we really appreciate the positive feedback. Many thanks, Team Skinny!
NOT IMPRESSED
Have still not received my order despite being told it would be delivered 2 days ago. Have emailed Skinny Tonics more than once but they have not responded at all. Not good customer service.
Update: received an email from ST apologising confirming my delivery would be on Monday and offering a complimentary case. Delivery then actually arrived today, Saturday!
3 June 2022
Reply from skinny.xyz
We are very sorry to hear you have not received your order.
We have checked the status of your parcel and can confirm it is at the couriers depot.
We have been advised that due to the jubilee celebrations there have been delays with some orders.
Please accept our sincere apologies for any inconvenience caused.
Kind regards,
Team Skinny!
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