Customer service at Skin Pharmacy is top notch. They issued credit without any questions or issues and you can tell this company cares to make it a pleasant experience for customers. Will only shop w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more
This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more
My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more
Company details
Written by the company
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Contact info
32 Devonshire Place, W1G 6JL, London, United Kingdom
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
4.3
Excellent
221 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
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Mo is the best!!
Mo is the best!!! He is so helpful and knowledgeable! Wouldn’t go anywhere else
12 April 2022
Quick and smooth transaction
Quick and smooth transaction. Easy to contact seller to ask additional questions. Item arrived in a beautiful and safe packaging 😊
10 April 2022
Great service very quick to receive and…
Great service very quick to receive and love the Zo products.
4 April 2022
Zo broad spectrum spf 50 is a excellent…
Zo broad spectrum spf 50 is a excellent product!!! Recommend to everyone!!
Skin pharmacy has great customer service and quick delivery, thank you
1 April 2022
Very bad service
Very bad service. I got first email when I replied after making purchase no one has responded . Too pushy to sell but no follow up or assistance with general enquires even
28 March 2022
Attentive and efficient service
Attentive and efficient service. Great value for money, quality products and speedy delivery.
What more could you want.
I will definitely order my Zo Health Skincare, from you in the future.
27 March 2022
Easy and quick to order!
Easy and quick to order and the products are always available. My regular supplier.
22 March 2022
I am finding my products
I am finding my products, to be easy to apply. Leaving a beautiful smooth skin. It’s early days but I know I shall order again. As I have never been so pleased with a product so early in purchasing it.
14 March 2022
It was a totally joy to use the…
It was a totally joy to use the services of this amazing business !!!! Sabrina is amazing and very , very helpful !!! I am so grateful 🥲 what a joy
13 March 2022
Very please with customer service
Very please with customer service. Fantastic products
13 February 2022
Betrothed I decided to buy I had a few…
Betrothed I decided to buy I had a few questions that answered immediately. I ordered my cosmetics and I received them very quickly. Good customer service
7 February 2022
Thank you
Great to buy is clinical, which I love, and have a discount code which not many others offer this! Quick delivery thank you 😊
2 February 2022
Really like this service and products are great.
Really like this service and products that I’ve purchased. Sellers have lots of patience when giving advice and education on products. Have been recommended good alternatives. And my skin has greatly improved. Particularly like the ZO getting skin ready, vitamin c and dpd serums, and medik8 retinol range. Much better price than other sellers too.
1 February 2022
Amazing service from this company
Amazing service from this company. My product was delayed and they replied within a few hours to update me (all my fault - I had some how out the wrong postcode in!) despite it being completely my fault, they handled everything and even offered to send out a replacement if it didn’t turn up the next day. Cannot fault their customer service and product arrived packed beautifully. Will definitely be using again (with the right postcode this time!)
27 January 2022
Unprompted review
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