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Skins Monster Reviews 13

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TrustScore 3 out of 5

3.1

Video Game Shop
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Company details

  1. Video Game Shop

Written by the company

Skins Monster – your ultimate destination for premium and unique skins. We are passionate about providing you with a wide selection of skins that help you express your individuality and style.

Contact info

3.1

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Waste of time

Waste of time. Took way too long for my skin to show up, and when it did, it was nothing like what was promised. Super low quality, and I feel like I got ripped off.

14 August 2025
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Reply from Skins Monster

Dear Naja,

We’re really sorry to hear about your experience. That’s not the level of quality or service we want for our players. Delays and mismatched skins are unacceptable, and we’d like the chance to make this right. Please reach out to our support team via support@skins.monster with your order details so we can review what went wrong and work on a proper solution. Your feedback is important to us, and we’ll use it to ensure this doesn’t happen again.

Skins Monster Team

Rated 3 out of 5 stars

I feel like the skins aren’t as high…

I feel like the skins aren’t as high quality as I expected. I bought one for my CS:GO gun, and it wasn’t as detailed as I hoped

12 August 2025
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Reply from Skins Monster

Dear Barbara,

Thanks for sharing your feedback with us. We’re sorry to hear the skin didn’t meet your expectations. Quality and detail are things we take seriously, and we don’t want you to feel let down. Please reach out to our support team with your order info—we’d be happy to take a closer look and see how we can make this right. Your input helps us improve our designs, and we appreciate you bringing this to our attention.

Skins Monster Team

Rated 3 out of 5 stars

Not sure if I’d buy again unless I find…

Not sure if I’d buy again unless I find something really rare

28 July 2025
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Reply from Skins Monster

Dear Alexandre,

Thanks for giving us a try! We understand—sometimes it takes finding that one rare skin to make it worth it. We’re always adding new and unique options, so we hope you’ll check back and spot something that feels right for you.

Skins Monster Team

Rated 2 out of 5 stars

Delivery was delayed

Delivery was delayed, and I couldn’t use my new skin during the event I bought it for

30 November 2024
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Reply from Skins Monster

Dear Otto,

Thank you for your feedback. We sincerely apologize for the delay in delivery and understand how disappointing it must have been not to use your new skin during the event. We’re reviewing what happened to prevent similar issues in the future and truly appreciate your patience.

If there’s anything we can do to make this right, please let us know.

Skins Monster

Rated 3 out of 5 stars

The site is okay for casual skins

The site is okay for casual skins, but it’s not great for collectors looking for rarities.

27 November 2024
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Reply from Skins Monster

Hello Randy,

Thank you for your feedback! We’re glad you find the site suitable for casual skins, but we understand that collectors seeking rarities may need more specialized options. Your input helps us identify areas for improvement, and we’ll explore ways to better cater to collectors in the future.

Skins Monster

Rated 2 out of 5 stars

The platform’s interface is a mess

The platform’s interface is a mess, and it took forever to even find a skin I liked

24 November 2024
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Reply from Skins Monster

Thank you for your feedback. We’re sorry to hear that you found the platform’s interface difficult to navigate. Providing a seamless and enjoyable experience is important to us, and we’ll review your concerns to improve usability and make finding what you need faster and easier.

We appreciate you sharing your experience and value your input as we work to enhance our platform.

Skins Monster

Rated 2 out of 5 stars

Lots of issues

They can improve by giving me what I paid for. I spent 16.50 and got nothing. Where's my refund.

3 September 2024
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Reply from Skins Monster

Hello Shaun.

Thank you for your review and feedback.
We're very sorry to hear what happened with your order.
We can see an investigation is currently open and customer service will be in contact as soon as we have an update on the investigation.

Kind Regards
Skins Monster

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