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SkinSwap.com Reviews 1,781

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 392 reviews, reviewers had a great experience with this company. Customers are really happy with the product selection, noting that they can find items at much lower prices compared to other platforms. Many people appreciate the fast service and quick transactions, especially when purchasing items. The support team is frequently praised for being responsive, helpful, and clear in their communication, resolving issues quickly. However, some people were dissatisfied with certain aspects. A few customers experienced issues with payment processing, including billing discrepancies and delays in fund allocation. There were also concerns about the website's functionality, with some reporting that listed items were not purchasable or that the "insta buy" feature didn't work as expected for all price ranges. A small number of reviewers also mentioned slow customer service responses or difficulties with refunds and trade reversals.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the good skins and prices, and... See more

Website

Consumers find the website to be ambiguous, with some recommending it for buying and swapping skins, praising... See more

Payment

People report ambiguous experiences with payment. While some customers experienced fast and smooth... See more

Price

Users describe ambiguous interactions with price. While some customers found prices cheap, allowing them to... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support for being quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some of the listed items are not purchasable in chinese market. When i press buy the item it says error and that happened for 5 other items in a row untill 1 item finally goes trough but delivery and... See more

Company replied

Rated 4 out of 5 stars

I purchased an item using their Chinese Market option (which YouPin has since said they have no collaboration with SkinSwap until after I purchased an item through there). The item I... See more

Company replied

Rated 4 out of 5 stars

Everything worked fine, but I don’t like the fact that you have to First give your Items „for free“ and then you receive the items. At least it should be one items and biggest single item to have a 10... See more

Company replied

Rated 4 out of 5 stars

Fast respond support Matty by using third party site bitcoin payment expire and thank you to help us

Company replied


Company details

  1. Gaming services

About SkinSwap.com

Written by the company

Skinswap Skinswap.com

SkinSwap is the premier skin marketplace where you can sell, trade, or buy both CS:GO/CS2 and Rust skins.

Skinswap Selling: Unlock real value from your CS:GO/CS2 and Rust skins through our streamlined selling process. At Skin Swap, we've eradicated the waiting time - selling your skins translates to instant cash! Select from our range of payout options, including PayPal, Venmo, Litecoin (LTC), Bitcoin (BTC), USDT ( ERC-20 ), USDC ( ERC-20 ), and Ethereum (ETH), turn your digital assets into real money in a snap.

Skinswap Buying: Level up your gaming experience by acquiring new, dynamic skins for CS:GO/CS2 and Rust with ease. Recharge your balance effortlessly using a variety of deposit options, including Credit/Debit Cards, CashApp, PayPal, Visa, Mastercard, and almost any cryptocurrency. Navigate through our extensive collection of skins, ensuring you find the perfect match to elevate your inventory. Enjoy competitive rates on your purchases and experience a seamless transaction process. Dive into a universe of options and upgrade your gameplay today!

Skinswap Buying SkinSwap selling JOIN SKINSWAP COMMUNITY

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

I bought gloves but no delivery

I bought gloves but no delivery. got my money back but i pay 20€ fees for deposit and i dont get my gloves . At least give the seller a penalty for not delivering

10 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi D J,

Glad your balance was refunded. Just to clarify, deposit fees are also fully refunded when a trade fails so you should have received the full amount back including the 20€ fee.

If that is not the case please contact us at support@skinswap.com with your SteamID64 and we will sort it out immediately.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

Competetive prices, but additional fees

Competetive prices, but when using crypto deposit the deposit fee is not 1% it's actually 3%.

10 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Mustang,

Our crypto deposit fee is 1% on our end. Any additional fees you see are charged by the third party payment provider and are outside of our control.

We always recommend checking the full fee breakdown before confirming a deposit. If you have questions about a specific transaction feel free to reach out at support@skinswap.com.

Rated 5 out of 5 stars

top of top..

top of top... the best!

9 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Guto, love to hear it!

Thanks for the kind words and enjoy your skins!

Rated 5 out of 5 stars

All fine

Everything was ok but I tried to buy the thing 3 times and it didn’t allow me and I had to add funds which was really weird but in the end it was fine

9 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Vasilis, glad it worked out in the end!

The initial attempts may have failed due to P2P seller availability changing in real time.

If you ever run into this again feel free to contact us at support@skinswap.com and we will help directly.

Rated 5 out of 5 stars

The first time deposit took a bit long…

The first time deposit took a bit long cause of kyc but I deposit a few more times after all instant and got all the skins I wanted

8 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi,

Glad the KYC went smoothly after the first deposit and you got all the skins you wanted!

Thanks for sticking with us and enjoy your skins!

Rated 3 out of 5 stars

my trade for the mp5 sD got declined…

my trade for the mp5 sD got declined and my Dualies werent even sent

7 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Ivo,

If a trade is declined your items are always automatically returned to you.

If you have not received them please contact us at marketing@skinswap.com with your SteamID64 and we will look into it immediately.

Rated 1 out of 5 stars

Extremely slow

Extremely slow, every payment needs "verification"

5 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Joseph,

Deposit verifications are part of our fraud prevention process and are in place to protect all users on our platform. We always aim to complete these as quickly as possible.

If you have a pending verification please contact us at marketing@skinswap.com and we will look into it directly.

Rated 1 out of 5 stars

I had 3.87 balance

I had 3.87 balance, i bought terminal for 2.76 and i got 0.00 balance. is this makes sense?

6 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Bomba,

The balance difference you are describing is not something that should happen on our platform.

Please contact us at support@skinswap.com with your SteamID64 and transaction details and we will investigate this directly.

Rated 2 out of 5 stars

Bad reviews not 100% wrong

Was testing site to see if bad recent reviews are true. Was willing to buy 1800 dollar bayonet saphire pattern 642 but discovered it was falsely listed (listing shown but item no longer in stock). Still deposited 10 dollars to see if this site is a complete scam and a 10 dollar mp7 fade MW was what I purchased. This order did come through quickly with no issues. I would recomend using other sites for items that you would not want to take a risk purchasing. Be careful.

6 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Todd, thanks for the honest and balanced review.

You are correct that listed items can occasionally sell out before a purchase is completed due to the high volume of transactions on our platform we are working on a feature for this which is expected to be completed within a few weeks.

We are always working to improve listing accuracy. Glad the MP7 Fade came through quickly and we hope to earn your trust on bigger purchases in the future!

Rated 1 out of 5 stars

SCAM

SCAM, i would not recommend trading on this platform.

Once you trade a skin for just suppose an equal value of $150 it'll go down to a $100 just so they can make money.

SCAM SCAM SCAM

3 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Mujtaba,

The value difference you are seeing is due to trade fees and how our deposit bonus system works. When you trade a skin its value is calculated based on our platform pricing which includes these factors, meaning the balance you receive may differ from the skin's external market value.

This is fully disclosed on the platform and is standard across trading sites. If you have questions about a specific trade please reach out at marketing@skinswap.com and we will explain it in detail.

Rated 1 out of 5 stars

terrible customer support

terrible customer support never use this website for anything, just a waste of time and money

4 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi, we're sorry to hear about your experience.

We'd love the chance to make it right. Please contact us at marketing@skinswap.com with your details and we will look into it directly.

Rated 5 out of 5 stars

The transaction went really smoothly

The transaction went really smoothly. The website is also very easy to navigate and use.

4 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi, glad to hear it!

Thanks for the review and enjoy your skin!

Rated 5 out of 5 stars

Wesam is a great agent

Wesam is a great agent, he helped kindly and patiently and he is very smart and handsome mwa

4 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi, glad Wesam could help!

We will pass the kind words along. Enjoy your skin!

Rated 1 out of 5 stars

AWFUL AWFUL AWFUL

Even after claiming they would fix the issue at hand, they decided to change their mind and go a different route by lying and not keeping their word that I have LITERAL SCREENSHOTS OF.

2 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi, we're sorry to hear your experience hasn't improved.

We'd like to look into this properly. Please contact us at support@skinswap.com and ask for Interstellar directly and we will make sure this gets resolved.

Rated 1 out of 5 stars

lost my money

2 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Vėjas, we're sorry to hear that. We have no record of any lost funds matching your username.

Please contact us at support@skinswap.com with your SteamID64 and transaction details and we will investigate immediately.

Rated 5 out of 5 stars

Quick, Easy, Painless

This was my first time using the site but I’ve seen content creators use it, (for example @ArrowCS3) and heard that it’s fast and easy, so i swapped out some old skins for new ones and everything was great! Fast, easy trades and everything went smooth. 10/10 would recommend!

1 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Elijah, glad to hear it and welcome to SkinSwap!

Thanks for the kind words and enjoy your new skins!

Rated 1 out of 5 stars

Buy skin

I wanted to sell somes skin, about 500 euro of skin, when I go check how much they would buy, It writes 200 euro, and in other sites they pay more than that, not good

1 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Yanis, sell prices vary depending on item demand, market conditions and our current inventory needs.

If you feel a specific item is undervalued feel free to reach out at marketing@skinswap.com and we can take a look.

Rated 3 out of 5 stars

Don't get tricked!

This website is not a scam but its deceptive, it baits you in with cheap prices for the items, but when you try to deposit they have insane fees! I yesterday for an order around 150$ I paid 6$ in fees only for the payment provider and I even paid through crypto because I wanted to save on it! They say its only around 1% fees but afterwards their payment providers add inexplicable fees on top.

If you want cheap skins, this website is not it.

31 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi, thank you for the feedback.

Payment provider fees are set by the payment providers themselves and are outside of our control. We always recommend checking the fee breakdown before confirming a deposit.

If you believe you were charged more than expected please contact us at support@skinswap.com with your transaction details and we will look into it.

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