Some of the listed items are not purchasable in chinese market. When i press buy the item it says error and that happened for 5 other items in a row untill 1 item finally goes trough but delivery and... See more
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I purchased an item using their Chinese Market option (which YouPin has since said they have no collaboration with SkinSwap until after I purchased an item through there). The item I... See more
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Everything worked fine, but I don’t like the fact that you have to First give your Items „for free“ and then you receive the items. At least it should be one items and biggest single item to have a 10... See more
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Fast respond support Matty by using third party site bitcoin payment expire and thank you to help us
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Company details
About SkinSwap.com
Written by the company
Skinswap.com
SkinSwap is the premier skin marketplace where you can sell, trade, or buy both CS:GO/CS2 and Rust skins.
Skinswap Selling: Unlock real value from your CS:GO/CS2 and Rust skins through our streamlined selling process. At Skin Swap, we've eradicated the waiting time - selling your skins translates to instant cash! Select from our range of payout options, including PayPal, Venmo, Litecoin (LTC), Bitcoin (BTC), USDT ( ERC-20 ), USDC ( ERC-20 ), and Ethereum (ETH), turn your digital assets into real money in a snap.
Skinswap Buying: Level up your gaming experience by acquiring new, dynamic skins for CS:GO/CS2 and Rust with ease. Recharge your balance effortlessly using a variety of deposit options, including Credit/Debit Cards, CashApp, PayPal, Visa, Mastercard, and almost any cryptocurrency. Navigate through our extensive collection of skins, ensuring you find the perfect match to elevate your inventory. Enjoy competitive rates on your purchases and experience a seamless transaction process. Dive into a universe of options and upgrade your gameplay today!
Skinswap Buying SkinSwap selling JOIN SKINSWAP COMMUNITYContact info
United States
- support@skinswap.com
- skinswap.com
3.9
Great
2K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
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Reply from SkinSwap.com
Hi Tymon, glad to hear it!
Thanks for the review and enjoy your skin!
Good prices for lack of features
Pros
- Seamless transactions
- Trades are fast and correct
- Great selection of items
Cons
Lack of features such as:
- Group buy on market (CN)
I would appreciate "add to cart" button, simply let me add multiple items to cart and then I can pay for them all at once. You could still process the transaction one by one and then send me all the trade offers.
- Inspect skin option
To view the skin in game I have to go to other site and find the skin by float.
- Disappearing items
The items listing can sometimes disappear. and then suddenly appear after few minutes.
Overall the site is usable and has good potencial. After using the site for few days I already experience some good changes, such as simpler menu and adding pattern info/search.
26 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Matt,
Thank you for the detailed and constructive feedback this is exactly the kind of input that helps us improve!
Really glad to hear the transactions and trade speed have been smooth. The features you've mentioned cart functionality for multiple market purchases, an in-game inspect option, and more stable item listings are all great suggestions and we'll make sure these are passed along to the team.
Thanks for sticking with us and noticing the recent improvements. More are on the way!
Ez peazy
From topping up of account (using crypto) to buying/trading of skins (P2P or instant), is pretty seamless with minimum effort needed. Price wise, slightly cheaper than steam market.
17 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Gabriel, really glad to hear the experience has been seamless from top to bottom!
Thanks for the kind words and enjoy your new skins!
deposits held "under review" for very long, many canceled trades
I made a deposit in order to buy an item that was held in an "under review" state. customer service said my deposit needed to be reviewed by an admin and would be usable very soon. I heard no update and was unable to use my money for 24hrs, and by that time the item I had deposited the money to buy had sold.
Edit:
After using the site more, I've realized some other problems. My original deposit took just under 24 hours to be approved (feb 25 11:52PM-feb 26 10:33PM) and I needed to send in some KYC stuff, like my ID and a video of me.) After doing KYC any other deposit is still held, but only for 10min-2hrs instead of a full day. I would not have any issues with depositing if there was a pop up on the website explaining KYC requirements before I tried to deposit, but as it stands, they get to hold my money for however long they like until I submit a KYC that I wasn't told about until after they have my money.
The other main issue I have with this site is that compared to CSFLOAT or other sites, when you buy a skin it is very likely to get canceled due to a site error. I have bought 5 or so skins from the site, and each time I buy one, the trade almost always fails and the item relisted. Ive got through the process of buying and rebuying the same item 2-3 times before the trade doesn't fail. If you want an item you need to sit there watching your trasaction history refresh until the trade gets canceled and the item relisted or the trade offer comes. Customer support told me this is due to a error with the trade creation process in the site and was not due to sellers canceling the trade.
This issue is very frustrating when trying to find a good deal/float on an item as you cannot create buy orders. So far I have tried to snipe multiple items that are listed with a decent float, but since it is very likely the trade will not go through, I dont end up getting them even though I bought them. or I make a purchase and play a game, only to find out that the trade failed and the item sold to someone else. very frustrating when I spend hours waiting for a decent listing to post
deposit fees are also around 3.5% which is a bit steep but I wouldn't have an issue with this if the site was functioning. I havent used the trade feature or selling features so I cant comment on that. I think the "+40%" deposit thing is a little manipulative and confusing as on some parts of the site you see your balance with the +40% and some parts you see it without the +40%, and the parts of the site that show the +40% balance also have skins listed for 40% more. These are minor complaints compaired to the other ones though and I wouldn't mind them if I could actually use the site
21 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Ash, thank you for taking the time to update your review with such detailed feedback — we'd like to address each point.
KYC: Our KYC requirements are outlined in our Terms of Service (section 27), which users agree to upon creating an account. We understand this can feel unexpected the first time it's triggered, and we appreciate the feedback about making this clearer upfront.
Trade failures: The trade creation issue you experienced is a known characteristic of peer-to-peer skin trading — when a seller's inventory or trade availability changes between listing and purchase, the trade cannot complete. This is not unique to SkinSwap and is how P2P trading works across all similar platforms. We understand it's frustrating and we're always working to improve the experience.
+40% balance display: To clarify, the 40% bonus applies exclusively to the Trade page, where all items are also listed at their trade value. On the Market page, your balance is displayed in standard fiat and all prices reflect that. The two sections operate independently, so there is no discrepancy — the balance shown always matches the prices in that section.
Deposit fees: Our 3.5% fee is competitive within the industry and covers payment processing costs we don't charge any fees ourselves.
If you'd still like a refund on your original deposit if not used, please reach out to marketing@skinswap.com and we'll take care of it.
fast and good
26 February 2026
Unprompted review
Reply from SkinSwap.com
Hi, glad to hear it!
Thanks for the review and enjoy your skin!
Awesome experience
Awesome experience! Very quick and instant delivery!
25 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Landon, glad to hear it!
Thanks for the kind words and enjoy your new skin!
Reply from SkinSwap.com
Hi, thanks for the review!
We'll pass the kind words along to Matas 😄
"Failed" transfer and tried to run away with my skin
I tried to trade an AWP Redline WW for a Galil Rainbow Spoon MW at 58bucks (very good price, i know) and a mp9 Tri-Tone mw. They got my skin, sent the mp9 but "failed to transfer" the galil and gave me balance on their site which I couldn't use to buy another similar galil (MW). Their customer support is terrible and claimed that all trades are final and there's nothing they can do.
Besides this issue, they promised a free skin as well, which they "failed" to deliver.
Very scammy site, I'd recommend you all to avoid it.
25 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Visan, thank you for sharing your experience, though we'd like to clarify a few points for anyone reading.
When using our market feature, users are shown a clear panel before completing a trade explaining that if a seller fails to deliver, the buyer receives a full refund to their SkinSwap balance not the original skin. This is a necessary safeguard given the nature of peer-to-peer skin trading, and it is disclosed upfront.
Regarding the free skin promotion, this is only credited once a trade is fully completed. If the trade did not complete as intended, the promotion would not trigger but remains available for your next successful trade.
We understand this wasn't the outcome you hoped for, but no items or funds were taken. Your balance is available and the trade can be attempted again. If you'd like assistance, please reach out to our support team directly.
stole my item than cancelled trade…
stole my item than cancelled trade offers they didnt help me
25 February 2026
Unprompted review
Reply from SkinSwap.com
Hi, we're sorry to hear you had a negative experience.
We have no record of any missing items or unresolved trade in our system under this username. Please contact us directly at marketing@skinswap.com with your SteamID64 and trade details so we can investigate fully.
Super underrated Cs2 online market…
Super underrated Cs2 online market system, fast response from the support, Love it so much
23 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thank you for the great feedback! We really appreciate the support and are glad you’ve had a smooth experience with both the platform and our support team.
just amazing support and site
Everything is perfect but the help from the support and admins is amazing if there is a problem with something they will help you out in no time
22 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thank you for the kind feedback. We’re glad our support team could help quickly and that everything worked smoothly for you.
If you ever need anything, we’re always here.
didnt get the trade offer took 15 mins…
didnt get the trade offer took 15 mins and the skin that i wanted disapeared and had to take a skin that i didn really want and lost 25 bucks
22 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
We understand how frustrating that can be. Item availability can change in real time if a seller cancels or the trade cannot be completed, which may result in the original item no longer being available.
If you believe the price difference wasn’t handled correctly or you’d like us to review what happened, please contact support with your SteamID64 and order details so we can check this for you directly.
really good market place
22 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thanks for the positive review. We appreciate it! Glad you’re enjoying the marketplace.
amazing matas helped me
12 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Deniel,
Thanks for the kind words! We’re glad Matas could help you out. If you need anything else, feel free to reach out anytime.
support was a great help and the site…
support was a great help and the site is fast and safe
14 February 2026
Unprompted review
Reply from SkinSwap.com
Hi Chase,
Thank you for the feedback! We’re glad to hear our support team was helpful and that you found the platform fast and safe.
Dont ever trade with them.
it was awful the site says u get a ≈50$ skin as a gift with the first trade u complete. Guess what u dont get anything and they make u add at least 10$ on top for up to a one dollar skin. Scammers dont trade with this site.
19 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
We’d like to clarify how the free item promotion works, as the details are shown clearly before completing a trade.
The free item is not a guaranteed fixed-value skin. It is based on the total trade amount, with a clearly displayed maximum reward value. For example, a $10 trade qualifies for a free item up to $1, while higher trade amounts qualify for higher maximum rewards.
These thresholds and limits are shown before confirming the trade and are also documented publicly here:
https://intercom.help/skinswap/en/articles/10910956-how-to-claim-a-free-item-using-an-affiliate-code-on-skinswap
No additional payment is required beyond what is displayed, and no value is taken without confirmation. If you believe something different occurred, please contact support so we can review your specific trade.
Perfect support.
18 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thank you for the kind feedback! We’re glad our support team was able to help you quickly.
They were very quick
They were very quick; they had a problem with a cheap skin and refunded my money instantly. Everything else was very fast and immediate.
18 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thanks for sharing your experience. We’re happy to hear the issue was resolved quickly and that everything else went smoothly.
great functionality
I love the Chinese market section. one thing I don't like is you can't batch buy stickers.
17 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thanks for the feedback! We’re glad you’re enjoying the Chinese market section. Bulk purchasing limitations are noted, and we appreciate you sharing your suggestion as we continue improving the platform.
very smooth and fast
17 February 2026
Unprompted review
Reply from SkinSwap.com
Hi,
Thank you for the feedback! We’re glad everything went smoothly and quickly for you.
If you ever need help in the future, our support team is always available.
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