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Sküma Water Reviews 

1,030
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 355 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for delivering clean, fresh, and great-tasting water, often highlighting the added minerals and health benefits. Many appreciate the convenience of instant hot water and the modern design, which helps save money and reduce plastic waste. The customer service and staff are frequently described as helpful, professional, and responsive. However, some customers noted initial setup difficulties and that machines occasionally experienced various faults or breakdowns. A few reviewers also reported dissatisfaction with customer service, citing slow responses or repeated explanations. Additionally, some people mentioned the system produces a significant amount of waste water.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising the quality and taste of the... See more

Quality

Consumers find quality to be positive, with many praising the excellent water quality and taste, noting it's... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional care,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the product easy to use and... See more

Staff

People report positive experiences with staff, highlighting world-class, prompt, and friendly service from a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly didn't expect to rate this as much as I do. The water just tastes better, I've tried a fair few filters and nothing comes close. The instant hot water ended up being the sleeper feature, k... See more

Rated 5 out of 5 stars

I like the Sküma water filter system very much. It has a very modern design and the water is always clean and fresh. I think that the mineralisation system of this water filter is also a very healt... See more

Rated 5 out of 5 stars

I just got the Skuma water machine & to be honest I was a bit confused about the setup, I was really struggling. However, I emailed customer service to explain my dilemma & to my surprise they made... See more

Rated 5 out of 5 stars

The machine is great, fresh filtered water at the touch of a button. My machine came without the mineral bottle/cap, sent email and another one getting sent out. Really happy with my purchase especial... See more


Company details

  1. Water Purification Company

Written by the company

Sküma is a counter top water system that transforms tap water into a purified functional beverage. Reverse osmosis Super Filter®. Choose your water composition through our Infusions®.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,030)

352 reviews in the last 12 months

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Rated 5 out of 5 stars

We love our Skuma Water machine

We love our Skuma Water machine; it makes a huge difference on its own. Add the boosters, and it gets even better. Our favourite is the Alkaline. Highly recommended to anyone who wants quality water and the convenience of a high-quality, fair-priced machine in their home.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Water tastes good

It arrived quickly, was easy to set up and maintain. Most importantly, the water tastes good. I've had it for a week and am very pleased with it with so far.

14 June 2026
Unprompted review
Rated 4 out of 5 stars

Great Product, Unclear Instructions

The product is great, with sleek design and water that tastes amazing. The instructions were unclear, e.g. how many mineral packs to add to the infusion or how to insert the filter (it comes with a tool to do this!, but no instructions in the video on how to).

16 June 2026
Unprompted review
Rated 5 out of 5 stars

The Future of Water, Done Right

I’ve been extremely impressed with my Sküma Water system. It combines a kettle and a water purification system in one sleek appliance, making it incredibly convenient for everyday use. The water tastes fresh, clean, and properly mineralised, and I love that I can personalise the mineral composition to suit my preferences.

One of the biggest advantages for me is that I don’t have to constantly replace filters like with traditional water filtration systems. It’s a much more practical and sustainable solution. After researching different options, Sküma was also the only system I found that effectively filters microplastics while still allowing full control over mineralisation.

I also had the opportunity to meet Alex, the founder, which made me appreciate the product even more. He has a clear vision, genuine passion, and a strong commitment to improving how people consume water.

Innovative technology, great design, excellent water quality, and a mission-driven team behind it. Highly recommended.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

The best

The best, most convenient filter you can have in your home. Saved me the hassle of constantly buying bottled water and avoiding microplastics. They also have beautiful glass bottles to fill up your water. But my favourite feature of all is the hot water option. I’m a hot water girlie so this is saving me so much time. I just love the product and the team are great. The founder is an extremely passionate and humble human. A brand worth buying into!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

10/10 every time!

Every time I have ordered, enquired or engaged with this company they have been absolutely lightning in their responses. Recently we had a repair on our water machine and the service from start to finish matched this high standard. Extra kudos to Rohit.
We do not hesitate to recommend Skuma to any friends and family. 10/10 every time.
Great products too!!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excelent customer care

I had an issue with the volume of the waste water on my Skuma station and although I bought it from a distributor the Skuma team answered my questions and took care of it. 5 stars to Ashwin from Customer Care, he was top notch in solving my issue. They arranged a free collection to fix the issue and moreover they upgraded the unit with the latest pump and software, for free.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I already had a skuma machine for last…

I already had a skuma machine for last few years. The minerals stopped dispensing, I sent it for repair and was turned around quickly and working fine. I’ve upgraded to new machine and given mine to my daughter. Ashwin followed up quickly on a query I had. New machine installed and working great. Post machine also working great. I have true peace of mind knowing I’m eliminating all the toxins currently in our water system.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

MIND BLOWN?!

Okay so i’ll be honest, i’ve been living off plastic water bottles for years and I just wanted to find an alternative. I didn’t want to pay around £1000 to install and mess with the plumbing in my house so this was anice option I saw instead! I’ve been taking health alot more seriously so microplastics was a major issue I wanted to eliminate. Was quite skeptical at first as to how efficient the machine would be, received it couple of days ago. Set up was fairly easy watching the handy video created.

I also got a years worth of minerals which was fantastic. I’ve been using the mineral option for drinking, and the non- mineral option to use as part of my cooking in soups etc. water tastes good in the sense that it doesn’t have a ‘taste’. Which i like personally.

I was a bit shocked how we have to frequently empty the waste filter tank, then I just the details and realised that as we live in a hard water area. So you may not need to empty as frequently if your water is fine in the area. Skuma is doing its thing filtering that out for us. So whilst its a bit of a hassle frequently emptying it, I can’t really complain as this is a portable machine doing reverse osmosis, and filtering all sorts of toxins and metals, so ofcourse i don’t mind a 10 second job to empty the filter.

One key point to note is that I was worried about the ‘waiting’ time but thankfully you can get filtered water instantly. So if you’re in a rush then you can just press the button and fill your bottle! The tank holds upto 5 litres of water. It filters behind the scenes. Not loud and overwhelming but it does make a mild rumbling sound for a bit. It also holds around 1.5l of water which is ready but i don’t notice as I instantly get my filtered water!

Nothing is messy or difficult, got the jist of it quickly.

Design is sleek, found a nice place to fit it in the kitchen, and i was happy to read it only uses about 8 watts of energy on standby.

I love the neon blue light, makes my kitchen look fancy. Lets see how it goes long-term. I hope it lasts well as i’m happy so far knowing i’m drinking clean water without microplastics, and hope it will play a positive role in my health too. Thanks Skuma! 100% recommended.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and helpful advice

Ashwin responded quickly to my issue giving clear and helpful advice. I had confidence that he would resolve the issue someway or another.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

A lot of RO systems leave water tasting…

A lot of RO systems leave water tasting flat and empty - but not this one. Skuma takes out all the rubbish, then carefully puts back just the right amount of natural calcium and magnesium. The result? Water that is smooth, crisp, fresh, and tastes like the best natural spring water you've ever drunk. No bitter aftertaste, no chalky feeling - just pure,
delicious water.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly attentive

Incredibly attentive, generous and careful customer service. The kind that gets a company a customer for life. You can feel the heart and care behind the brand and whoever has created this culture should be very proud of themselves! I can’t yet speak to the quality of the water, but if it’s anywhere close to the quality of customer service I can confirm it is top notch ☺️

8 June 2026
Unprompted review

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