SkyAuction Reviews 1,099

The bidding process was good. I got a great price, but after reading reviews of the place I had won my bid on, I was wondering what I could do if I got to the place and it was deplorable- could I cancel? I did not get a quick response back, and my deadline to cancel the trip itself had passed.

Thankfully, the room we stayed at was clean, and had a great view. I would hate to think what would have happened if it had not turned out that way. Lesson learned- read the reviews of the place you want to stay at before placing a bid.

Awesome site, I have been using it for years.

Great Value in vacation certificates. I had a problem with booking the wrong dates but customer service came through for me. Got a super deal at a really nice condo in Orlando for my family vacation. Only suggestion I have is that sometimes the terms of the auctions are difficult to understand. Love the site and have recommended to others.

This was my first time using Skyauction and i would have to say the process was exceptionally easy to bid and we were more than pleased with our resort. My only problem was that we had to wait a few days to receive the confirmation of the bid and we had to book flights which each day the flight prices were going up. I am definitely recommending Skyauction and i will definitely be using Skyauction for my next vacation.

Great room for the price! Easy transaction!

I bid and won an auction for a condo resort in Branson, Missouri in August, 2018, and requested a reservation for the third week in March, 2019. I received confirmation from Sky Auction of these dates but never received a confirmation from the resort. I hassled with the Resort for three weeks before my arrival was scheduled, who said they never received a reservation for me and never heard of Sky Auction. They refused to honor Sky Auction’s confirmation. In the meantime, I tried three times to contact Sky Auction through their customer service email as they no longer have a telephone number to call. Though their website states that all emails would be answered within 72 hours, none of my emails were ever answered! I finally ended up reserving at another resort three days before my family’s arrival at a considerably higher cost. When I returned home, I filed a dispute with my credit card company who refunded me the cost that Sky Auction had billed me originally. This took much time and expense for me as well. I was really angry with Sky Auction for this poor service. I have had many successful purchases with them over the past 20+ years but will no longer use their site for my travel needs. Their new business model is definitely not customer friendly👎👎.

We have been long time purchasers and users of a Travel Certificates offered by Sky Auction. Since the change in the booking website, we find it very difficult to view available units and try to book weeks to use. Often, weeks come up as available but when you try to book, they are on “Hold” and never seem to come off hold. So you can never get a unit and waste money on purchasing the certificates. Seems like a bit of a scam to me. Take the money for purchasing the certificates, but you cannot get dates (even though they show as available) because they have an indefinite hold on them. We once waited almost a month for a hold to be released and it never did come off hold. The system is very bad and did not improve with the new website, as you advertise that it did. We will NOT be purchasing any more certificates until you get the kinks worked out with this one.

a fun and exciting site full of bargains galore! Tried & true!

I have been using SkyAuction for over 10 years now and have been very satisfied, Before I travel anywhere this is the first place I check.

Reservation was seamless and resort was as expected. Great value.

I tried to book my trip that I paid for and was told I had only purchased one night when obviously I had purchased 5. Horrible customer service. Had used Sky Auction in the past with no issues. Would never use again, takes more than a day to get a response each time you email. It cost me $400 to change my airfare by the time I finally was able to book. Horrible is the only word that comes to mind.

Yes, I would recommend SkyAuction. It was simple to use and you are able to get great hotel deals. I only wish it included more places.

Wonderful experience—-good value

Great company to work with. Very easy to book a resort. Quick to respond to any questions.

I bought a cruise deal on SkyAuction. It seemed pretty straight-forward. I paid the fee and got an email that gave me my reservation details. It had my name on it with a room assignment. It said to call the cruise company. When I did, they had no idea what I was talking about. They said that my name was not attached to that room. I had to repeatedly EMAIL SkyAuction, because there was no way to contact them for help by phone. It took quite a while for anyone to respond. When they did, they said that everything was OK. It was not. It took 9 days for them to get my name on that room. I had to fly to San Juan to take the cruise and needed to book a flight. It was very stressful. When they finally did get my name on it, they still had the second person from the old reservation listed as going. I had to write AGAIN to get her taken off the reservation. If you do get a vacation deal from Sky Auction be very careful to follow up on EVERY detail. Sometimes they make BIG mistakes. And, in addition, they did nothing for me to make up for THEIR big mistake.

Loved it we had no problems with check in and it was nice to get away. Thank you SkyAuctions!!!!

Great deals you can't find anywhere else!

SkyAuction has been one of my go-to travel deal providers for many years. I have purchased
restaurant certificates, hotel stays, and cruises, and have never been disappointed.

Fantastic site for finding and planning travels around the world.