Skybooker Reviews 

1,050
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I booked a flight back in 2020. Because of corona virus my flight was cancelled. This company did not refund my $980 for ticket nor i was credited. Please do not use this website. Its a scam

Rated 1 out of 5 stars

Parents went on first trip to Europe and we’re having the time of their lives until skybooker took $3000 USD from them without the slightest thought that people work their asses off to live and enjoy... See more

Rated 2 out of 5 stars

We booked an international trip for us and the flights were cancelled by the airline (not uncommon right now due to Corona virus travel restrictions). We were offered less than 65% if the cost as a re... See more

Rated 5 out of 5 stars

I was having trouble understanding how to book more than one ticket under different names. John Smith was so helpful and made my day. He fixed everything for me and was very patient with me. I’m so th... See more

Company details

  1. Flights search site
  2. also in
  3. Travel agent

Information provided by various external sources

Book the cheapest flight tickets online for domestic and international travel at skybooker. Get the best selection of low-cost airline tickets and discount flights


Contact info

2.2

Poor

TrustScore 2 out of 5

1k reviews

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2.2

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(1,050)

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Rated 1 out of 5 stars

Booking was easy, service poor

Booking was easy. Airline cancelled my flight and sent a message 3 days ago that they were trying to reschedule me. I have reached out to Skybooker (no one EVER answers the phone), and sent an email early yesterday morning. I received confirmation that my message was received. I have had no further response from anyone. I am supposed to meet family and friends in Amsterdam, and I am worried.

10 March 2020
Unprompted review
Rated 4 out of 5 stars

Good deal

A great experience. Quickly response and a good price.
However, all that is a lottery keeping in mind the actual news about COVID-19.

10 March 2020
Unprompted review
Rated 1 out of 5 stars

STILL NO HELP

Still trying to get some resolution to my flight change that needs to be fixed.

The customer service of this company is virtually nonexistent. I cannot reach a human being no matter how long I stay on perpetual hold on the phone.

The Bologna - Amsterdam leg of my flight changed to Florence - Amsterdam leaving my current ticket worthless unless this company helps to fix it. They have my number know my trouble they just dont care.

This ticket was for an Autistic young man to honor the man who changed his life so thanks Skybooker for helping to resolve nothing.

TBHXRI

9 March 2020
Unprompted review
Rated 3 out of 5 stars

I was disapointed !!

I was disapointed !!! My price showed $854 at point of purchasing tickets, for 2 people it would be $ 1708 but our end price charged to our credit card was much higher?!?! Why??? Then we also had to pay additionally for seat reservations?!! Don’t think this is fair business practice ?! Was very very disappointed ???

March 11, 2020
Response to your response of my previous review: this is correct total charge for two adult tickets was 1997.86 including $120.38 insurance. However, I don’t understand how you arrived with this total? From what I see my price was going to be $858/person (note, I was off by $4 in the original review) that’s $1716+$120.38 insurance = $1836.38
But we paid $1997.86 Why? We did not expect to be charged additional fees?!
And this seems to be unfair!!

9 March 2020
Unprompted review
Skybooker logo

Reply from Skybooker

Dear Zofia,

Thanks for writing the review. We honor the fare that was quoted at time of reservations and in the email confirmations (invoices). I rechecked the amounts, and we charged you exact amount (upto the penny) as per the booking confirmation.

Can you please advise, what changes you see. You have paid for $1997.86 including insurance, and we charges exact same amount. if you see anything extra, I will be happy to refund you immediately.

thanks.

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