Skyfleet LimitedReviews 

273
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making the leasing process smooth and stress-free. Many highlight the exceptional customer service, noting quick responses and a personalized approach that guides them through every step. The service is frequently described as efficient and reliable, with many appreciating the prompt delivery and overall seamless experience. However, some customers also noted a decline in service levels, experiencing issues with account managers being less focused on customer care and problems being passed to others. A few other people also felt that there was confusion around delivery, leading to delays and a lack of communication from the company.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great communication, reliability,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the efficiency and clear... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting helpful, polite, and... See more

Response time

Customers consistently note positive experiences with response times, with many praising the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more

Rated 5 out of 5 stars

This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more

Rated 5 out of 5 stars

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more

Rated 5 out of 5 stars

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more


Company details

  1. #46 of 63 best companies in Car finance and loan company

Written by the company

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(273)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tracey was excellent

Tracey was excellent with my search, very responsive over email and calls and found my dream car for me cheaper than I was previously quoted. I would highly recommend, thank you Tracey

25 February 2026
Rated 5 out of 5 stars

Excellent Service

Excellent Service

Clear communication on leasing process from Steve. Everything as expected and car delivered when on time and to spec.

19 January 2026
Rated 5 out of 5 stars

Fantastic deals

Bryan from sky fleet always gives a fantastic customer experience. He talks you through the options and helps you to make the right choice based on solid info for your needs

9 February 2026
Rated 5 out of 5 stars

Customer Service at it’s best

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me all the information needed and was happy to offer the opportunity to speak personally to outline the procedure, new ground for me. Certain hurdles cropped up but Debbie couldn’t do more and is a real asset to the company.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

From first point of contact to delivery of the car, David was informative & not at all pushy like some other lease companies were when shopping around.
David secured a good deal on my vehicle and from placing the order to delivery kept in touch throughout.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, professional service

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days.
From the initial call-back to my enquiry via LeaseLoco to completion of the agreement, Pablo and the rest of the team guided me through the process with regular calls and email updates, explaining everything as we went and quickly answering any questions I had.
Would not hesitate to use them again for my next car.

16 December 2025
Rated 5 out of 5 stars

Lease number 6

Well, here we go with another motor from Skyfleet!
This will be the 6th motor I’ve had from them since first starting leasing in 2010.
The last couple of motors have been sourced for me by Debbie, who I have to say, has been brilliant and very easy to deal with. She dealt with all the necessary paperwork and assisted me in all aspects of the leasing transaction.
Thanks very much Skyfleet and especially Debbie, for another stress free transaction.
Regards Andy

12 November 2025
Unprompted review
Rated 2 out of 5 stars

I was promised the vehicle last…

I was promised the vehicle last Wednesday and on the day telephoned that the aerial was broken and it won’t be delivered.
It is now Monday and I am still waiting for answers and arrival of a vehicle . A terrible experience.

15 December 2025
Rated 5 out of 5 stars

Superb as always

Superb as always! Had many cars and vans over the years and all good. Ben is excellent as usual and keeps me informed all the way through the process. Have recommended people to him and all been happy. 👍👍

10 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look