Skylight Blinds-direct Reviews 

292
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of the products, noting their effectiveness in temperature control and overall performance. Many people found the blinds easy to assemble and install, fitting perfectly and operating smoothly. Reviewers also frequently highlight the exceptional service and helpful staff, who provide great advice and support throughout the process. However, some customers also noted that installing very large blinds could be challenging, sometimes requiring multiple people to lift and position them during fitting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing them as brilliant, well-made, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and high... See more

Service

Customers had positive experiences with service, consistently praising the excellent and brilliant service... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of installation... See more

Staff

Consumers consistently express high satisfaction with the staff, describing them as helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Rated 5 out of 5 stars

Good website with much information and guides available. Easy to obtain a quote and ask any questions about the product, and easy to order on line. The electric roof blind is costly, but comparable... See more

Rated 5 out of 5 stars

Purchased electric honeycomb white atrium blind. Ordering was easy with good communication. Delivery was quicker than expected. Husband fitted blind and found it easy to fit. Only down side to order w... See more

Company replied


Company details

  1. Blinds shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(292)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and after care

Fantastic service and after care from Naomi for our skylight electric blind.

We had measured the length incorrectly but called up Naomi who arranged to have them sent back and trimmed and re delivered to us. She then kept in touch and told us how to get everything up and running. Blind looks fantastic

Thank you very much x

10 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

No problems at all Pamela, thanks for your lovely review

Rated 5 out of 5 stars

Recommended

Really nice product, production/delivery time and follow up customer service. Very pleased thank you very much.

10 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your review Terry

Rated 5 out of 5 stars

Fantastic service from skylight…

Fantastic service from skylight blinds-direct especially the great communication from Naomi, great product would recommend the solar lantern blind to anyone.

5 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your lovely review Barry

Rated 5 out of 5 stars

I was more than pleased with my…

I was more than pleased with my experience with Skylight Blinds especially with the young lady Naomi,the information I received from how to measure up to actual fitting the blind was second to none and I would recommend them to anybody and would certainly use them again,well done to everybody concerned.

3 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you for your lovely review

Rated 5 out of 5 stars

The blinds are both good quality and…

The blinds are both good quality and good value and the customer service is excellent. I also found the blinds reasonably easy to install, which was a relief as often these sorts of purchases can turn into a nightmare when you try to put them up!!

1 August 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks for your lovely review DAvid

Rated 3 out of 5 stars

Inexperienced fitters beware, installing large dimension blind is non-trivial!

Initial quality issue was worked through with reasonable support by email/video call.

Installation would have been easier if full pdf guides were better signposted rather than ridiculously simple ‘Ta-dah!’short YouTube videos. Took google to find out how to reset the motor end stops which then took me to the company website.

My horizontal atrium blind is 3.4m x 1.1m which felt like it was getting beyond the limits of the design; racking and twisting due to the weight of motor and battery in either end during installation. The joint in the side rails should be made much more robust recognising that shipping would be complicated by not having a join.

Now it’s up I’m very happy with the product.

28 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi so sorry you had initial problems and I am so glad that you are now happy. Many thanks Naomi

Rated 5 out of 5 stars

Two separate orders for separate…

Two separate orders for separate lantern windows. Both times our experience was really good, we were kept up to date at every stage and very happy with measurement instructions. We fitted the blinds both times ourselves and love the result and quality.

2 July 2025
Unprompted review
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Reply from Skylight Blinds-direct

Great to hear Susan, thanks so much for sharing.

Rated 5 out of 5 stars

Good product

Good product. Easy to fit.
The process or ordering was easy and great communication throughout.

28 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your order Damian.

Rated 5 out of 5 stars

Had a great experience buying our blind…

Had a great experience buying our blind great information when I called to ask some questions , also good quality blind very happy and they also followed up to make sure all was ok

23 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks Mr White, we really appreciate your business

Rated 5 out of 5 stars

EXCELLENT ORANGERY BLIND

Our neighbour got one of these blinds and was very impressed. Skylight blinds were very helpful and Naomi even queried our measurements. Modern builders do not seem to build exact rectangles! It was a large orangerie blind, but my husband and I managed to fit it ourselves (we are in our 70’s). Excellent service and quality! Competitively priced!
Also good choice of materials and colours.

18 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you are happy Elizabeth, thank you for taking the time to review us

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we had our package left in a bad place by DPD leading to it being stolen. Not the fault of Skylight blinds-direct but they a new custom blind made and delivered to us within a week.

1 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So sorry about that, glad we got it sorted in the end. Many thanks

Rated 5 out of 5 stars

Rather large Openview blind

I had many questions concerning the blind. How it would fit, how many times it would open and shut on a charge, the choice of fabric. The team responded clearly and answered all my queries. That gave me confidence to proceed with the order.
The team kept me informed of the progress and when I thought I had a problem during installation they contacted me immediately and everything was resolved - no issues with the blind just me having a senior moment.
So far the blind is doing exactly what we wanted and has made the room comfortable and a joy to be in.
If I had any criticism it would be a wish for more detailed instructions - the pictures and video left room for interpretation but if you can build flatpack furniture and are used to DIY, measuring, drilling and have enough people to help lift it in then you will manage.
Thanks Naomi and the rest of the team.

18 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for the feedback Steve

Rated 5 out of 5 stars

Hi Naomi…the blinds and instructions…

Hi Naomi…the blinds and instructions you provided were fantastic, more importantly they did the job required for the customer.
Thank you

19 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much Mark

Rated 5 out of 5 stars

Great product and excellent service

We've now had our blind up on our large kitchen skylight for a month and it is proving to be a real asset. In recent hot, sunny weather the kitchen was cool instead of baking; now, when the nights are drawing in, the closed blind creates a cosy atmosphere. Excellent service from the team at Skylight Blinds, from measuring and ordering help to reminding me about the guarantee. Fitting the blind wasn't easy due to its size, but it was a worthwhile task with a positive result.

16 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad your blind is keeping you cool in the summer and warm in the winter, they are great arn't they? Thanks for sharing your feedback.

Rated 5 out of 5 stars

Professional and freindly

My experience with skylight blinds was more than satisfactory. Team members were very helpful and quick to respond any questions I had about the product.The product was quite straightforward to install and is serving its purpose well. Thank you!

16 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you are happy Judith, we appreciate you taking the time to review us. Many thanks Naomi

Rated 5 out of 5 stars

Well made and perfect fit

Well made and perfect fit. Very happy with the blind.

2 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We are so glad your blind is the perfect fit

Rated 5 out of 5 stars

Great blinds for my conservatory.Fairly…

Great blinds for my conservatory.Fairly easy installation needed 2 people to lift and install.
Delivery information was good and the quality is excellent.
Would recommend.

1 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for sharig your experience Wendy

Rated 5 out of 5 stars

Good quality 👌

The whole experience was smooth, blind fitted perfectly, really pleased with how it operates and has made such a difference to our living room area, would recommend to anybody 😀 👌

1 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

A smooth process and a well fitting blind is what we aim for. Many thanks for sharing.

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