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Rated 5 out of 5 stars

These guys are the best. Any problem I have with the server or technical website issues, they respond quickly, professionally and stick to it until the problem is solved. They are tolerant of me... See more

Company replied

Rated 2 out of 5 stars

Company Very Good till 2021. After that Support terrible. and getting worst day by day. They not Accept there Setup have errors even give proof. Not Recommend , But can go with them with your Own ri... See more

Company replied

Rated 5 out of 5 stars

Its been a great experience with Skynats. The most important thing, which I like about them, is the quick response through out the day via skype. Really appreciate that. Thank you.

Company replied

Company details

  1. Business and IT Consulting agency

Written by the company

Skynats Technologies was established with a motive of providing quality support in the field of Core Server Administration and Cloud Platforms. We are exploring our skills to make our client’s server secure and reliable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
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Rated 5 out of 5 stars

Excellent tech support – quick and effective

Excellent cooperation – fast, reliable and professional infrastructure support
Skynats Technologies has supported us across several projects, providing server setup, hosting management, and critical issue resolution. We're very satisfied with the quality of service – the team is fast, responsive, and always there when we need them.
What we especially value is their flexibility, clear communication, and understanding of the unique needs of startups. Thanks to their help, we’ve completed multiple migrations smoothly and without downtime. Highly recommended for anyone looking for a dependable and skilled infrastructure partner!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

We changed the network card in our…

We changed the network card in our server but our virtualization software and network bridge setup broke. Luckily these guys fixed it!

8 July 2025
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Hello George,

Thank you very much for your valuable feedback. We are always available for any server- or cloud-related assistance.
I really appreciate your feedback.

Regards,
Anagha KM
QA Team

Rated 5 out of 5 stars

The guys at Skynats are professional

The guys at Skynats are professional, have a proactive approach to issues raised, are attentive to detail and extremely friendly.
The response time to requests is very quick, they understand the issues raised and come with pertinent recommendations.
We requested, for example, the installation of a development environment for an application on Gihub, and they first tested on their test servers if our request and that application did not damage our production environment, on their own time, without being asked and without requesting a separate payment.
They helped us a lot with migration of a huge community portal build on WP & BuddyBoss, LMS in total 80 plugins, setting up from scratch the server, redis, nginx, elasticseach and a lot of back and forth issues that appeared by installing Nginx Fast CGI al our request.
There is a lot to say, we are extremely satisfied, and highly recommend them.
Their help is much appreciated. We plan to work with them on long term for managing our servers.

23 March 2025
Unprompted review
Rated 5 out of 5 stars

They are always a pleasure to deal…

They are always a pleasure to deal with. This was another well-done job.

8 September 2024
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Dear Michael,

We’re grateful for your kind words and happy to know our support met your expectations. We’d love to hear more about your experience and any recommendations you might have. Please keep the feedback coming!

Regards,
Tintu AS

Rated 5 out of 5 stars

They solved my problem instantly!

They will understand the customer's difficulties and propose suitable solutions. The most important thing is to solve it efficiently.

21 May 2024
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Dear Ann,

Such encouraging comments are lovely. I appreciate you noting our customer support and relationship. We promise to keep the high standards you have encountered and hope to keep surpassing your expectations.

Regards,
Tintu AS

Rated 5 out of 5 stars

We've relied on Skynats for multiple…

We've relied on Skynats for multiple web hosting support needs, and they've consistently delivered with exceptional skill and outstanding customer service. Highly recommended for reliable and expert server solutions!

4 April 2024
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Dear Mick,

Your feedback made our day! We are really happy you had a great experience with our web hosting support. We are all ears if you have anything else you would want to share or need going forward.

Regards,
Tintu AS

Rated 5 out of 5 stars

The Cloud Wizards Behind Our SaaS Success

If you're in the SaaS game, you know the drill: your cloud setup can make or break you. And who's been our secret sauce in staying ahead? Skynats, hands down. Working with them has been like having a cloud genie in a bottle - except you don’t just get three wishes; you get as many as you need to keep your servers running smooth and secure.

First off, the Skynats team gets it. They’re not just some tech wizards behind a screen; they’re like the cool, savvy friend who knows everything about cloud servers and doesn’t mind sharing. Every cloud server they've spun up for us has been tailored to our unique needs, scaling seamlessly with our growth. And the best part? It’s been a smooth sail - no hiccups, no “Oops, we didn’t see that coming!” Just solid performance day in and day out.

Now, let’s talk about downtime, or should I say, the lack of it. In the fast-paced world of SaaS, downtime is the villain, and Skynats is the superhero that keeps it at bay. They’ve got our back 24/7, ensuring our services are always up and running, so our customers stay happy and we stay worry-free.

Their support team deserves a shoutout too. Quick on their feet, they've been our go-to for everything from “Hey, we’ve got this tiny issue” to “Help, we need a major fix, ASAP!” And each time, they’ve delivered, making sure we keep moving forward without a hitch.

But here's the real kicker - Skynats has been more than just a service provider; they’ve been our strategic ally. Their insights into architecture, security, and all that techy stuff have been game-changers for us. They don’t just answer our questions; they guide us, helping shape our SaaS platform to be more robust, secure, and scalable.

So, if you’re out there looking for someone to trust with your cloud infrastructure, Skynats is your team. Reliable? Check. Expert? Double-check. Cool enough to make cloud servers exciting? Absolutely. Thanks to them, we can focus on innovating our SaaS platform, knowing our cloud backend is in the best hands.

11 April 2024
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Hi Jerome,

You are very much appreciated for providing such an honest and insightful review. We would like to express our gratitude for the faith that you have placed in us and thank you for the opportunity to serve as a technology partner for your cloud infrastructure.

If you need assistance at any time, feel free to contact us; our team is always available to assist you.

I would like to express my gratitude once more for selecting Skynats as your reliable partner.

Best Regards,
Tintu AS
Client Relationship Manager

Rated 5 out of 5 stars

Most professional person for server…

Most professional person for server management

15 February 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Thank you for your valuable response. Our support team will be available anytime for any service. We appreciate your trust in our support.

Best Regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Gentle on pricing and incredible on…

Gentle on pricing and incredible on services. These guys are my goto people for cloud migration, and maintenance since 3 years now.

14 June 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Thank you for choosing Skynats and for taking the time to share your review.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 2 out of 5 stars

Can go with them with your Own risk.

Company Very Good till 2021. After that Support terrible. and getting worst day by day. They not Accept there Setup have errors even give proof. Not Recommend , But can go with them with your Own risk.

i'm Logan From Baiscopelk

1 September 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Hello, G.A.P. Ranathunga

I am sorry to hear that you are not satisfied with our service. I was just wondering why you said that support was terrible after 2021 and that you waited till 2023 to rate our services. The issue with Baiscopelk started on April 28, 2023, due to a Download Monitor plugin installed on the website. I am not sure why you are saying the support is terrible for 2021, as there were no issues prior to April 28, 2023.

On April 28, 2023, you reported that a third-party Python script was downloading your zip files directly from the links on your websites, as mentioned in this link. The Download Monitor plugin had a security feature in the old version that prevented the direct download of the files, which was replaced with a Captcha in the newest version. Since the issue is not related to the server, our team has already informed you that it is a plugin issue, and once it is updated and enabled in Captcha, the issue will be resolved. But you were not ready to enable the captcha; as you said, it was not the proper way to fix it. We got in touch with the plugin developer regarding this, and they confirmed the same.

After we provided all the proofs, on June 10, 2023, you confirmed to update the plugin and do a complete website update on May 25, 2023. You informed us that the site will go through major updates; all things will change, including appearance. Due to updates done, a mysql SELECT and UPDATE queries were randomly occurring, which caused the server to be overloaded and bring the website down. We confirmed that the issue did not occur when we disabled the same plugin. We fine-tuned the MySQL server to optimise it, and each time you make any updates on wp-admin, the query issue occurs.

We recommended checking it with a WordPress developer, and you refused it because of security issues. We had fine-tuned the database queries with proper indexing, and then you moved the website to a new server provider with server management included, which was your decision. Baiscope was with us on March 18, 2017, and we made the entire server setup in the most optimised way possible, which can handle 2000+ concurrent users at a time. As a result, you became the 5th most popular website in Sri Lanka, and you confirmed and said that Skynats is also a part of this.

We are still happy to provide support for your server. We value our clients and would love to provide quality support. If you have any concerns, you can contact us anytime.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Excellent team

We collaborate with Skynats since many years. They are extremely reliable and with a very good expertise.

21 June 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

We greatly appreciate your trust in us and your valuable input.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Reliable and Efficient: A Server Support Partner You Can Trust

Exceptional server support from a dedicated team that truly understands the needs of the digital landscape. Their 24/7 availability, quick response times, and tailored solutions have been instrumental in keeping our web hosting seamless and efficient.

A reliable partner for any business looking to thrive online.

9 August 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Thank you for your support and for being a part of our journey.

Once again, thank you for your time and for being a valued part of our journey. We look forward to serving you in the future.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Great

Great, proficient, professional and straight forward business. We are their regular client and and always salified.

15 June 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Thank you for taking the time to submit your valuable review. Once again, thank you for your time and for being a valued part of our journey. We look forward to serving you in the future.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

These guys are the best

These guys are the best. Any problem I have with the server or technical website issues, they respond quickly, professionally and stick to it until the problem is solved. They are tolerant of me as an amateur. Super value for our fees.

12 July 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Thank you so much for taking the time to share your valuable review. Your feedback is greatly appreciated.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Helpful and friendly team

Helpful and friendly team. They help me to solve the problem. I am glad to work with them.

15 May 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Dear Kubilay Mert,

Thank you for taking the time to submit your valuable review. We sincerely appreciate your feedback and the trust you have placed in Skynats Technologies. Your review will not only assist us in improving, but it will also guide other individuals in making informed decisions about choosing our company.

Once again, thank you for your time and for being a valued part of our journey. We look forward to serving you in the future.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Reliable and Outstanding Server Solution

Skynats Technologies has been my trusted server company for the past four years, consistently exceeding my expectations. Their dedication to customer satisfaction is evident through their prompt and effective support. Their team of experts has a deep understanding of server technologies, ensuring that any issues are resolved quickly.

The reliability of Skynats Technologies is exceptional, with their servers boasting unmatched uptime. This reliability has instilled trust in both me and my clients, resulting in enhanced customer satisfaction and retention. Additionally, their proactive approach to monitoring and maintenance ensures that potential issues are identified and resolved before they can disrupt operations.

1 May 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Dear Wissam Yamout,

Thank you for taking the time to submit your valuable review. We sincerely appreciate your feedback and the trust you have placed in Skynats Technologies. Your review will not only assist us in improving, but it will also guide other individuals in making informed decisions about choosing our company.

Once again, thank you for your time and for being a valued part of our journey. We look forward to serving you in the future.

Best regards,
Dona Jackson
Client Relationship Manager

Rated 5 out of 5 stars

Great partner to keep server safe

Great partner to keep server safe!
The server is stable and working 24/hour since using the service of Skynats team.

10 May 2023
Unprompted review
Skynats Technologies logo

Reply from Skynats Technologies

Dear Nguyen Tuong,

Thank you for taking the time to submit your valuable review. We sincerely appreciate your feedback and the trust you have placed in Skynats Technologies. Your review will not only assist us in improving, but it will also guide other individuals in making informed decisions about choosing our company. Once again, thank you.

Best regards,
Dona Jackson
Client Relationship Manager

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