Skyscanner Reviews 762

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ability to help them find the best flight deals and compare prices across various airlines, airports, and dates. Many appreciate the transparent price display, the absence of hidden charges, and the ease of use, highlighting the website's effectiveness in saving money and simplifying travel planning. The service is frequently described as excellent, with users commending its efficiency and the convenience it offers for tracking flights and exploring options. However, some customers also noted issues with the booking process, particularly concerning third-party providers linked through the platform. These experiences included various discrepancies and difficulties related to booking details and additional charges. A few people mentioned that the real-time updates on flight availability and pricing could be improved, as some encountered situations where rates changed or seats became unavailable during the booking attempt.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding impressive, reasonable, and incredibly cheap... See more

Booking process

Consumers find the booking process to be ambiguous, with experiences varying significantly. While many praise... See more

Website

Customers consistently note positive experiences with the website, finding it very easy to use and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of access and... See more

Service

People report positive experiences with service. Many customers praise the good prices and excellent service,... See more

Based on these reviews

Rated 4 out of 5 stars

Skyscanner helped me track and narrow down my search for fights to Costa Rica. The filters for selecting arrival/departure times and airlines were particularly useful for this trip.

Rated 4 out of 5 stars

You should show more flights as I've noticed for dubai delhi route some airlines are never shown despite being cheap

Rated 4 out of 5 stars

At first, my experience wasn’t entirely positive, as I encountered some issues during the booking process that I found unacceptable. However, despite the initial trouble, the team handled the situatio... See more

Rated 5 out of 5 stars

The app is easy to use and gives options on cheaper n expensive flights.. it's user friendly, ....only problem is you don't pay the exact amount reflected on the app , after all the add- ons, price be... See more


Company details

  1. #35 of 46 best companies in Flights search site

Written by the company

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

762 reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The price that found so reasonable and…

The price that found so reasonable and incredibly cheap, unlike anything on other platforms, provides excellent comparisons between flights. I hope the trip doesn't get canceled like it did with another platform.

7 April 2026

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