Skyscanner is my go-to for finding flights. The reasons I don't give it a fifth star: filters don't stick across searches, lowest given prices are given based on third party websites (sort of like Che... See more
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Bought the plane tickets through Skyscanner with 80% off compared to the official (BA) website. 80€ vs 400€. Worked perfectly but had to check in the airport (in-app check in not available). Overall,... See more
The best platform to make tickets reservations... more options than other websites and show you which land you need visa and much more description... I give it 5 stars 🌟 🌟 🌟 🌟 🌟.
Overall experience was great. Some information came in pieces which made it slightly harder to have easier access to everything but still not a problem. I will use again and recommend.
4.6
Excellent
1k reviews
Asks customers to review
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Easy to the eye and pocket.
Easy to navigate. Its great design allows the search to be customized to preferences. One gets to see every option and every price out there.
2 June 2021
May use AI-assist with repliesRead more
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I give it 2 stars because they give you…
I give it 2 stars because they give you prices that are not real. Once you have put in all your information even credit card info they will say the price for the tickets you chose is not available anymore. They did that to me over 5 times. Very deceiving and shady!!
1 June 2021
Reply from Skyscanner
Hello Alexandra,
Thank you for taking the time to share your review, and I'm sorry to hear that you've had a poor booking experience after searching for flights on Skyscanner.
Based on the details you've included in your review, it looks like your booking was made with Trip.com.
To give you some context, the prices that you see on our search results are fed directly from travel agents and airlines and are not set by Skyscanner. The prices and availability that appears on Skyscanner's results are sent to us by hundreds of providers and we have no influence over this data.
We compare thousands of travel providers offers and very occasionally there can be a problem with the prices being passed through to us to show by a provider, or there are other technical reasons why the price has changed on the payment page.
However, we'd really like to look into this for you, so if you can send us the details of your case on the link below, a member of our Support team will follow up with you soon.
https://help.skyscanner.net/hc/en-gb/requests/new
Many thanks for your help!
Peishan - Skyscanner Support
I find Skyscanner very easy to use and…
I find Skyscanner very easy to use and usually get great deals! I even tell everyone about it!!
1 June 2021
Easy to navigate and good price
The site made it easy to find a good deal that I previously had not been able to find on other sites
1 June 2021
As Easy as it gets.
Cheap, Easy to use and fast. I always use skyscanner for all my flight bookings.
26 May 2021
I find it easy to do my booking
I find it easy to do my booking, the only thing I didn't like, the price change when I was directed to pay my ticket
26 May 2021
Good experience so far!
26 May 2021
The third-party involved lied to me
Skyscanner routed me to a third-party called trip.com. I booked my flight and within 24 hours I needed to cancel due to a family emergency that would require me to stay a day longer than I intended for my flight a month out. When I called the third-party agency they said that they not only charged flight fees (which was not true according to the airline I was flying with) but they also claimed that there was no way I could cancel my flight within the 24 hour window. After speaking with the airlines customer service line, they also informed me that according to the department of transportation it is federal law that consumers have the right to cancel their flight within 24 hours of purchase as long as they are more than 24 hours within their flight departure. So they lied to me. Moreover, I was unable to cancel my flight directly with my airline because they booked my flight under a company card so that if I did cancel my flight they would be refunded and I would not get my money back. I will definitely be booking only direct from now on.
25 May 2021
Reply from Skyscanner
Hello Savannah,
Thank you for taking the time to share your feedback with us, and I'm sorry to hear that you had this experience after searching for flights on Skyscanner.
Normally, any requests for cancellations or changes need to be processed by the provider you completed the booking with. While I can't speak to why Trip.com are not allowing you to cancel your flights, we'd certainly like to look into this for you and help clarify this as soon as possible. I've now sent you a message to the email address tied to your review and booking.
Thanks again for bringing this to our attention Savannah, and we hope to hear back from you soon.
Best regards,
Danny
Skyscanner showing the prices on the…
Skyscanner showing the prices on the date. Thanks Skyscanner
25 May 2021
Skyscanner Customer service
Hallo Sky scanner Customer service,
I Reserved my flight Ticket with Travel2be from skyscanner.de
TRAVEL2BE BOOKING CODE Q4LZYM
Booking code Travelgenio: 17851028
COVID 19 EFFECT FLIGHTS CANCELLED BY AIR INDIA ,
How can i catch connection flight.cancel it
I sent many emails to Travel2be no response from Travel2be .
100% Refund Please
22 March 2020
Unprompted review
Reply from Skyscanner
Hi Kadli,
Thanks for your review and we're sorry to hear you had this experience with Trave2be. We'd really like to look into this further and raise this with xxx directly. When you have a chance, can you please drop us a line through the link below for more information about your booking details?
https://help.skyscanner.net/hc/en-gb/requests/new
Many thanks,
Elaine
Skyscanner Support
bad experience
I was diverted to eDreams via Skyscanner. I payed but no tickets. I called their Service Desk, located in India where they give standar responses.
After numerous calls the issue has been resolved. I expect Skyscanner to monitor its suppliers.
10 November 2018
Unprompted review
Reply from Skyscanner
Hello Frans
Thank you for your review and I am sorry to hear you had problems with a booking you made with edreams after you used Skyscanner.
There could be a number of reasons why you didn't receive a confirmation email or the e-tickets yet and we can investigate this for you. If you can please send us a quick message on the link below and let us know the email address you used for the booking, any reference number you may have and when did you make the booking, we'll get in touch with our contacts at edreams on your behalf and they will investigate your case.
https://help.skyscanner.net/hc/en-gb/requests/new
Many thanks,
Raquel
Prices shown are not accurate
Prices shown are not accurate, always need to add at least 100€ for long flights to reach the final ticket price. This can be easily accounted for
18 September 2018
Unprompted review
Reply from Skyscanner
Hi Corina,
Thanks for your review and I am sorry to read that you noted a price discrepancy whilst using Skyscanner. Prices on Skyscanner always include an estimate of all mandatory taxes and charges. But the final price you pay for your tickets may change because of additional optional extras offered by the travel provider (airlines or travel agents), such as luggage allowances, travel insurance or onboard meals etc.
As Skyscanner is only a search website, we don't have access to any of your previous bookings details. However, we'd love to check the details further for you to understand what's happened here - please could provide us with more details, via this link and one of our support team will come back to you - https://help.skyscanner.net/hc/de/requests/new
We hope to hear back from you soon.
Peishan - Skyscanner Support
Very Good, but RAIL and FLY with Ticket Missing??????
30 December 2015
Unprompted review
My favourite
I use it for two years. Very flexible way to find cheapest prices
31 August 2015
Unprompted review
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