Skytech Gaming Reviews 1,942

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 933 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality and performance, often exceeding expectations. Many people highlight the smooth user experience, noting that products are easy to set up and run flawlessly. The customer service and staff are consistently described as helpful, knowledgeable, and professional, making interactions pleasant and efficient. However, some customers experienced issues with products arriving damaged or having technical problems like freezing, crashing, or boot issues. A few other people also felt that customer service was unhelpful or slow in resolving specific problems, such as missing game codes or product activation.

What people talk about most

Product

Consumers find the product to be positive, with many praising the fast and reliable performance of their... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent build, high-quality... See more

User experience

Reviewers mention positive feedback about user experience. Many customers report an amazing overall... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Picked up the Skytech Gaming Archangel 5 and honestly I’m really happy with it. The build looks awesome, setup was simple, and it handles everything I need without any issues. Gaming, multitasking... See more

Company replied

Rated 5 out of 5 stars

SkyTech Gaming met all of my expectations at providing a fast and reliable gaming PC. This is a massive upgrade from my previous one where some games ran slow and also had poor internet. I strongly re... See more

Company replied

Rated 5 out of 5 stars

Skytech has some great people working for them. I was recently experiencing some problems with my PC crashing due to what we later found out was due to the graphics card. My first point of contact was... See more

Company replied

Rated 5 out of 5 stars

I called customer service inquiring questions about the 1 to 3 year warranty as it relates to shipping and I was informed of the process...Though its cool, what is better is the assistance regarding t... See more

Company replied


Company details

  1. Computer Shop

Written by the company

Skytech Gaming prides itself in the care and quality of the PC’s we build for every gamer. We start each gaming PC build with a budget in mind then hand pick every component and test for performance, compatibility, value and aesthetics. We know that today’s PC Gamers care about the little things that take an ordinary build and make it extraordinary. Things like, vibrant RGB lighting, consistent color schemes, high build quality and professional cabling. We make sure that each gaming desktop build meets our high standards of form as well as function. Skytech Gaming proudly designs and hand-builds each computer in the USA. We are big believers in strengthening the US economy. That is why we focus on hiring, training and production right here in Southern California. The results are a product that lives up to the high standards of American Quality. We strive to make buying a pre-built PC not the second choice, but the right choice for every gamer. NOT AFFILIATED WITH: STGAuborn, SKYTECH USA LLC


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Heeeeey Court

Heeeeey Court! :D Thanks for your patience with me couldn’t tell what i was looking at but eventually figured it out with your help

13 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Happy to hear Court took care of you! -Chris

Rated 2 out of 5 stars

angry customer

pc not activated even with product key the hardware was changed

14 March 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Easy fix, I'll take care of that when you reply with your information. -Chris

*Never replied with his info so can't reach out unfortunately.

Rated 4 out of 5 stars

Starting streamer friendly

Pretty fast gaming PC, you do got to do a bit of tweaking in some games but as a starting streamer, this runs everything pretty fast and good.

18 March 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for the review! FPS boost tip is to disable shadows in any game, if you don't mind not having shadows. -Chris

Rated 4 out of 5 stars

Money well spent

Money well spent. The unit functions great and when I started having some driver problems, customer service took care of it quick and easy. Already had my cousin purchase one after me using the PC for three weeks and we are both having a great experience.

13 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Glad to hear customer service took care of you! -Chris (CS Manager)

Rated 5 out of 5 stars

Skytech is incredibly Fast at shipping

Skytech is incredibly Fast at shipping. Their customer service is amazing and super helpful. Their PCs are top tier and definitely worth every dollar. I will definitely be going through them for all of my PCs from now on.

12 April 2026
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for the kind words! We try our best -Chris (CS Manager)

Rated 5 out of 5 stars

Skytech Gaming builds great computers

Skytech Gaming builds great computers! I received my second custom build desktop unit from them a week after placing the order. I called and was given expert advice from a customer service advisor to ensure all was stable and compatible. I have been using the new computer for a week now and am very happy with the decision to have Skytech Gaming provide me with another powerhouse computer.

11 April 2026
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for the kind words about customer service! Thank you for your repeated business as well -Chris (CS Manager)

Rated 5 out of 5 stars

Great product

Fantastic product, great delivery

11 April 2026
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for the review! Always glad to see 5 stars -Chris

Rated 5 out of 5 stars

Worth every penny!

Easy to use great options and chance to own amazing machine
Update:4/25 My Crystal pc arrived 5 days after I ordered, super fast. It is an absolute dream, for me, it is the coolest pc I have ever owned. Absolutely top notch. When time comes to upgrade, will not go anywhere else.

10 April 2026
Skytech Gaming logo

Reply from Skytech Gaming

Looks like you got the Crystal, beautiful case. Thank you for the review! -Chris

Rated 5 out of 5 stars

I had a minor issue come up with my…

I had a minor issue come up with my order and Andre and his manager Erik helped quickly. I really appreciate the customer service. I will order more computers in the future. The computer arrived quickly. The company was great to work with. This is second computer I have ordered.

9 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

So glad to hear they both took care of you! Appreciate your repeated business as well -Chris

Rated 5 out of 5 stars

Andre helped me out greatly

Andre helped me out greatly! They show great service and they are very patient!

10 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Andre is great! Thank you for the shout out and the review -Chris

Rated 5 out of 5 stars

Chris from costumer service was the goat

Chris from costumer service was the best person to talk to for my situation. I got a transaction error on Skytechs website and I panicked, Chris was there to help me within minutes of the situation; and even confirmed some facts about a case I was more interested in, definitely deserves a raise for sure 👍👍👍

10 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for the kind words! -Chris

Rated 3 out of 5 stars

I bought this pc (ST-KING95-1622-W-BU)…

I bought this pc (ST-KING95-1622-W-BU) in best buy, adn this PC give me kind of problems:

1.- Dont want turn on: put my monittors, my keyboard, mouse, etc. and first give me a flash light, then turn on

2.-I turned it on once and it gave me a blue screen and restarted by itself; this shouldn't happen if I just bought it.

This PC cost me $2000 and I expected fewer errors during installation. Well, I'll be in touch with technical support if anything continues to go wrong.

9 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Apologies to see the computer is giving you issues. Once you reply with your info I'll be sure to reach out to get this resolved. -Chris

Rated 5 out of 5 stars

PAY ATTENTION TO YOUR CONNECTIONS! Don't be like me.

"Date of experience" says 04/08/2026 but it's actually 04/13/2026, but the option wouldn't let me choose that date.

EDIT: Okay so, this is embarrassing.... I had originally came on here ranting about my own horrible experience with my Skytech purchase, and even went as far as requesting a refund. Admittedly, I am FAR from a tech guy. My knowledge of gaming PC's died after Wrath Of The Lich King WoW (2012ish).
However, my Mexican Knight In Shinning Armor, known as "Ed" over at Skytech came through in a chrome stallion with hydraulics, 100 spoke horseshoes, accompanied by a mariachi playing Bonnie Tyler's Holding Out For A Hero, with Tacos and Modelos, for the homies and was able to help me remotely, fix my issue.... or better said, help me realize how out of touch I am with tech.
I ignorantly blamed Skytech and the PC for my issues. I reinstalled Windows, all my drivers... everything! I had even downloaded Arc Raiders, and got a refund, because I thought the games were the problem, not realizing I had hooked up my monitor to the wrong display slot. (I'm so embarrassingly stupid)
Sorry Skytech, Kelsey, Juan, Fabian and all the people over at Skytech but especially MY homie, Ed. My bad.
Needless to say, my boy Ed came through, remotely went through the process, as I sat there and got schooled and humbled (in a good way). Turns out, I had ignorantly connected my monitor to the Motherboard and not the Graphics card (GPU), where it's supposed to go. There's even an enormous Skytech decal with an arrow blocking all the wrong slots, that tells you exactly where to plug in your monitor!
Whoever made up the term "idiot prooof" has never met me, that's for sure 🤦‍♂️
Now, my PC works better than I could have imagined.
My headache lasted about 2 weeks, Ed found the solution in less than 5 minutes.
Get you a Skytech! Get you an Archangel 5 And get you an Ed.... But not my Ed, because he's MY homie now! If he ever decides to do OF, I'm gonna be his first subscriber.... Because that's what homies do! 😉👍🏽

Will HIGHLY recommend!
Will also HIGHLY recommend to pay attention to where you connect your display. Trust me, it will save you soooo many headaches.

Thank You Ed. You saved me from the horrible decision of getting a refund, that I would have regretted.

8 April 2026
Skytech Gaming logo

Reply from Skytech Gaming

Sorry to hear about your poor experience. I wanted to give you a call but since you working during our business hours I will start the refund process. -Chris

Rated 5 out of 5 stars

Daniel was awesome

Daniel was awesome. Dude knows his stuff and keeps you laughing throughout the troubleshooting process. He definitely deserves to be recognized, he is truly an asset to your guys company.

7 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Really glad to hear you had a great experience with Daniel! -Chris

Rated 5 out of 5 stars

I am new to PC gaming

I am new to PC gaming, and was having an issue booting up a game. I called in to Skytech's tech support and was lucky to get Andre he is a wonderful tech with great customer service skills. Anyways he was able to locate and fix my problem in a matter of minutes. Give this guy a raise. Thank you Andre!

8 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

So happy to hear Andre took care of you! -Chris

Rated 5 out of 5 stars

Ryan was more than helpful

Ryan was more than helpful. He went beyond what any other customer service representative has done. He is a great asset for Skygaming. Thank you very much, Ryan.

6 April 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Thank you for your feedback! We’re thrilled to hear Ryan provided such outstanding support, and we truly appreciate your kind words.

Rated 1 out of 5 stars

Had an issue using my debit card when…

Had an issue using my debit card when purchasing. After my account was deducted the full amount for the pc, I never received a recipe. Called and they told me the didn't get a payment even though it was taken. Since I've been trying to get my 3 thousands dollars back but they won't even check there accounts and refuse to help. They are crooks and stole 3k from me. I am now going through my bank and will be suing them to get my money back. Do not purchase from this company! They are not trustworthy.

28 February 2026
Unprompted review
Skytech Gaming logo

Reply from Skytech Gaming

Sent you an email about this two weeks ago and you never replied. -Chris

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