Slaapwel Reviews 470

TrustScore 5 out of 5

4.8

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Company details

  1. Bed shop
  2. Bedroom furniture shop
  3. Cabinet Shop
  4. Mattress Shop

Written by the company

Slaapwel Aalst biedt een uitgebreid assortiment aan slaapproducten, waaronder matrassen, boxsprings, bedden, bedbodems, hoofdkussens, dekbedden en bedtextiel. Met merken zoals Beka, Lattoflex, Swissflex, Tempur, Revor, Simmons, Beautyrest, Pullman, Aya of Sweden, Tréca Paris, Sleepeezee,... bieden we het beste dat er verkrijgbaar is aan op onze website en in onze showroom. Bij slaapwel kan u terecht voor slaapadvies op maat.


Contact info

4.8

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

Experienced store

It is an experienced store, all employees strive to serve customers as best as possible. Of course the goods are also of premium quality, it is not my first purchase from De matrassen gigant. I will definitely buy my next bed from them again, I recommend everyone to buy from De matrassen gigant.

14 December 2021
Unprompted review
Slaapwel logo

Reply from Slaapwel

Dankjewel voor uw review! Fijn om te horen.

Rated 1 out of 5 stars

Poor service to the client.

We did not receive a call of confirmation before the scheduled day to mount the bed (as they told they would do). We tried to call several times and it was impossible to reach them. Finally we received an email saying that the team would arrive after 14h. They only arrived arround 15h.
A transfer had been done (as suggested) and the name of the client was in the description. I still had to show the details of the transfer and it took several minutes to confirm that the transfer had been made.
When we opened the bed (storage below mattress) it did not close. Only after several attempts we were able to close it. So a new visit has to be arranged because the bed was not properly mounted.

10 April 2019
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