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Rated 1 out of 5 stars

Slack is the definition of Software En$hittification! Slow, clunky, slow, unintuitive, slow, rendering as a web app which it is, hell to log in and slow. Missing absolute basic functionalities and... See more

Rated 1 out of 5 stars

For me Slack has one of the worst messaging interfaces ever. I'm a casual user forced to use it because one of my software suppliers uses it for support. It's just so non intuitive. I cant find the ch... See more

Rated 4 out of 5 stars

We have been using Slack for over 3 years and overall, it's definitely an important part of our tech stack to function efficiently. There's been quite a few changes over this period of time and most f... See more

Rated 4 out of 5 stars

The university where I work and study has been using Slack quite broadly for the past few years, and overall I quite like it. Some things are a little weird and buggy, like how I sometimes still get n... See more

2.0

Poor

TrustScore 2 out of 5

360 reviews

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2.0

All reviews

(360)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good app

Good app. Messages, calls, reminders, meetings... all is working good and usually without issues.
Good luck team working on continues improvement of the app

2 February 2022
Unprompted review
Rated 5 out of 5 stars

I have 99 problems but slack isn’t one

I have 99 problems but slack isn’t one. Before/I hated business messaging services. They felt disjointed and unprofessional and 14 provide assistance for similar tasks no more now I have complete control of my business Tesla thanks to slack

30 December 2021
Unprompted review
Rated 1 out of 5 stars

Unless your business consists of short…

Unless your business consists of short projects with small teams, it's a terrible tool for business. Even at its best, the number of projects and inability to delete, prioritize, and reorganize data makes its worse the worthless...it's actually costing you time and money. Just use File Explorer and Teams....way more productive and efficient.

I know...your employees love Slack. It's because employees can waste hours going through its poorly organize system. It does highlight the one good aspect of Slack...the more an employee loves it...the more likely you should have them find another place to work.

23 December 2021
Unprompted review
Rated 2 out of 5 stars

Early advocate, but planning to exit

We have used it across 3 companies for years, but have now started the process of moving away. Become too expensive compared and when we recently tried to merge two organisation to save a lot of money, it became clear they would do whatever they could to make that hard. Sad to leave as it is a hassle to export data, but it has to be done

8 December 2021
Unprompted review
Rated 1 out of 5 stars

Started off decent however...

Started off decent however, features changed and the customer service went downhill after we were signed up. When I said we would potentially need to find another solution if we could not get our original features back that we had when we signed up, they immediately cancelled my account. Cannot recommend. there are other ticketing programs out there that are better priced and have more features.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Adult MSN haha!

I have always been a fan of online messaging. I remember the days of MSN messenger and ICQ. But, now it seems all people are using is WhatsApp. Today I was introduced to slack by my friend Sam. It's like an adult msn, you can make your own groups, schedule events, even play games. It's great! I love this app its fantastic.

13 September 2021
Unprompted review
Rated 4 out of 5 stars

It's good at the start!

It's good at the start, but there are new competitors with straightforward integration ability to 3rd party software and services. Of course, the stickiness of this service is still very high, and our team keeps continuing use of it.

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Slack has been a critical tool for me…

Slack has been a critical tool for me since I joined my new team and discovered the benefits of having everything at my fingertips. I'd like to call attention to the following integrations: Google Calendar, Hubspot, Trello, and Gmail. It's incredibly convenient to work when all of your platforms are synced.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

The best communication chat platform

This is the best business communication platform on the market! I've been using Slack at work for almost one year and it's for sure the best experience I've ever had in terms of business communication. This way of communicating is way better than having to write endless emails or using other platforms that are nowhere near Slack when it comes to compatibility, number of features, etc. I also want to give kudos to the Slack support team -- they are great, positive, and very keen to help!

29 August 2021
Unprompted review
Rated 5 out of 5 stars

I simply love this software!

Slack has been an essential tool for me right since I joined my new team and found out the perks of having everything at the point of my fingers. I want to highlight the integrations: Google Calendar, Hubspot, Trello, Gmail. It's so easy to work by having every platform you use synced.
P.S.: I would love to see an update where you could change a default browser for links to open from Slack Desktop.
Thank you!

1 July 2021
Unprompted review

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