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SLAM JAM Reviews 13,463

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TrustScore 4.5 out of 5

4.6

Streetwear store
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Review summary

Created with AI, based on recent reviews

Considering 1,326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, fast delivery, and the quality of the products. Many people appreciate the competitive pricing and the wide selection of brands available, often finding items they couldn't locate elsewhere. The overall shopping experience, from browsing to receiving the order, is consistently described as seamless and efficient. However, some customers were dissatisfied with unexpected import fees, which they felt negated initial savings and led to a higher overall cost than anticipated. A few other people also felt that the quality of some items received was not up to standard, mentioning issues like worn appearances or scratches, and found the international return process to be expensive.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the great selection of brands... See more

Price

Customers consistently note positive experiences with price, often finding great deals and reasonable costs... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products, materials, and... See more

Service

People report positive experiences with service. Customers consistently praise the amazing, great, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. It was easy to find the right item and convert the shoe size from US to EU. The site was super helpful in highlighting that the item was for women only, which saved me from making a... See more

Rated 5 out of 5 stars

I was having a hard time finding these classics until i came across Slam Jam. I did have to pay a tariff but nothing outrageous. I also received them relatively quick for an overseas shipment. Reputab... See more

Rated 5 out of 5 stars

An amazing online shop. Great selection of brands at great prices. Super fast delivery as well. Great comms with customer support too

Rated 5 out of 5 stars

The delivery speed is fast~ The discounted price is very good~ The customer service responds quickly when there are problems! Looking forward to the next shopping.

Company details

  1. Streetwear store

Written by the company

Connecting tribes of like-minded people across the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Wrong shoe sent before my race day.

Wrong shoe sent before my race day.
Waiting for replacement

24 March 2026
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Reply from SLAM JAM

Hi Jared,

thanks for sharing your review.

We're sorry to hear that the experience on our site wasn't as good as you expected it to be and we apologize once again for the inconvenience with your order.
Your return is currently at customs, we should be ready to dispatch the correct pair of shoes within the next few days. Our CS Team will be back to you as soon as possible.

Thanks, Slam Jam

Rated 5 out of 5 stars

FORZA MILAN

I got the AC Milan gear that I really wanted that was sold out on the actual AC Milan online store. Came very quickly with the express shipping. Plus the quality of the products are great quality.

23 March 2026
Rated 5 out of 5 stars

First timer

This my first time ordering from the site and it was seamless. I like that the duties price in included with the merchandise so there is no hidden fees. Keep up the good work

23 March 2026
Rated 1 out of 5 stars

Thanks a bunch I paid 80£ for VAT and…

Thanks a bunch I paid 80£ for VAT and shipping! That was awful experience. I’ll never ever this mistake!
You guys should use some calculation facilities on your website to customers able to see how much cost for each item, inset of send email!

23 March 2026
SLAM JAM logo

Reply from SLAM JAM

Hi Jamal,

thanks for sharing your review.

We're sorry to hear that the experience on our site wasn't as good as you expected it to be and that our policy on import duties wasn't clear.

As advised on our site, duties are pre-paid only for shipments heading to the US, while for shipments heading to other non-EU countries they're not, as advised on all product pages, at cart, checkout and on our Help Desk. You should also have received an email reminder about our policy right after making your purchase.

Feel free to reach out if you need any other help or more information.

Slam Jam

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