slashop.com Reviews 243

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the appearance and fit of the products, often noting that items are as pictured and enhance their living spaces. Reviewers frequently praise the quality and effectiveness of certain items, especially those designed to be pet-friendly, finding them well-made and successful in repelling pet hair. The ordering process is often described as easy, with some appreciating timely updates and prompt delivery. However, some people were dissatisfied with the product quality, stating that items did not hold up as expected, especially given their price, and were not truly pet-friendly or waterproof as advertised. Conversely, a small portion of people felt that delivery times were excessively long, and there were issues with customer service regarding order tracking, refunds, and communication for returns.

What people talk about most

Product

People report ambiguous experiences with product quality and descriptions, with many reviewers expressing... See more

Quality

Clients share ambiguous opinions on quality, with many expressing satisfaction, noting products are... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing strong dissatisfaction and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding prices fair and the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many expressing dissatisfaction due to slow... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered two sofa covers from here primarily to protect our couch against our dogs. We specifically ordered one labeled “pet-friendly.” Within two days of having the cover on, the threads are alread... See more

Company replied

Rated 3 out of 5 stars

I finally received my sofa covers after 24 days from my order. Yes, they are of Chinese production & in polyester, but they are pretty and look like represented in the pictures. I must say, if I could... See more

Company replied

Rated 2 out of 5 stars

I purchased Slashop sheets because they advertised being pet hair resistant, but unfortunately, that hasn’t been my experience. While the sheets are soft and comfortable, pet hair still sticks to the... See more

Company replied

Rated 2 out of 5 stars

Is definitely as pictured but not pet friendly, i have only had for a week and my pet has pulled threads everywhere and i do understand that the selling point is hair repellent fabric but if my pet is... See more

Company replied


Company details

  1. Bedding Shop

Written by the company

At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.


Contact info

2.9

Average

TrustScore 3 out of 5

243 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Sheets are nice

Sheets are nice! However it takes a VERY long time to receive because it ships from China. Ordered June 25th and as of July 11th it still hasn’t arrived (and not planned to arrive today or tomorrow). So at this point it’s about an 3 week wait, absolutely TOO long. Also, if you have a king bed they don’t have a comforter size for your bed. It’s only Cal King/King so it’s too big for the bed

10 July 2024
Unprompted review
slashop.com logo

Reply from slashop.com

Dear customer,

We apologize for the delay in receiving your order. Our shipping decisions are based on your location and warehouse stock availability. The bamboo fiber products you purchased are producted in China, and at the time of your order, they were only available in our Chinese warehouse. Despite our efforts to deliver within 7-15 days, logistical challenges, including delays caused by Hurricane Beryl, have unfortunately impacted delivery times. We understand your frustration with the extended wait. Your feedback is invaluable as we strive to enhance our service and logistics to better meet your expectations. Thank you for your understanding and patience.

Best regards,
Slashop

Rated 5 out of 5 stars

Great customer service

It was easy to call for a mistake on size, they cancelled the transaction and I then ordered correctly. I love the no-fur comforter and pillow cases!!!

14 June 2024
Unprompted review
Rated 4 out of 5 stars

Love the blanket

Love the blanket, I ordered a California king because that was my only option for a king size bed. Had to turn it sideways and it still barely fits. That’s my only complaint.. it is super small.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

I love the sheets and duvet/cover

I love the sheets and duvet/cover! OMG! It’s so soft and cool and amazingly stays cool. I have 2 dogs in the bed and was happy to see the hair does not stick on the sheets. Any hair is easy brushed right off so my bed is virtually pet hair free! I can’t wait to buy another set or 2!

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Worse then normal sheets

Yeah, I don't like them. I saved up for a while to be able to afford these sheets because I am allergic to my dog, and they actually seem to attract more hair than my other sets. Like I love my animals, but sometimes their hair grosses me out, and with these sheets, I am washing and drying weekly to keep it at bay, and it's not just their hair it's also surprisingly their dander. Blah. I just have to get over it.

29 February 2024
Unprompted review
slashop.com logo

Reply from slashop.com

Dear customer,

We're sorry to hear that our product didn't meet your expectations.
Our fur-repellent bamboo bedding is specially engineered with high-density, anti-static materials to effectively resist pet hair and allergens. While it's designed to minimize hair clinging, we understand your concerns.
Please contact our dedicated customer support team, and we'll work closely with you to find a solution that ensures your satisfaction.

Best regards,
Slashop

Rated 4 out of 5 stars

Great products

Great products! I have ordered a reversible couch cover and it’s really nice quality! I have ordered another one . Shipping was decent too

20 June 2024
Unprompted review
Rated 5 out of 5 stars

My favorite sheets

I bought the bundle for the sheets with the duvet and duvets cover, love the set! I have the Costco bed sheets and those are hot 🥵. These so soft and luxurious, and of course, cooling!

When I got my sheets, the packaging was top tier. Everything was sealed vacuumed. They were a bit heavy but I got the set with the duvet and duvet cover plus a cooling duvet…. So it makes sense why they were heavy.

I wish they weren’t so expensive so I can buy more colors but I think they were worth it. I do have hair on them since I have 3 cats but it’s easy to clean off.

31 May 2024
Unprompted review
Rated 3 out of 5 stars

I just bought a king duvet cover

I just bought a king duvet cover. I do love it however when I received my sheet set, the package was very beat up and the box had a big tear in it. I wrote to customer service requesting some kin of compensation in the way of a 50% discount on my last purchase. They replied with their apology but we cannot help you. Very bad customer service.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

I’ve bought the sheet set and duvet…

I’ve bought the sheet set and duvet cover for my whole family. We are very pleased with the bedding. We do have pets and allergies and these sheets do help in cutting down hair and allergies as opposed to normal sheets would from our mini aussie and retriever.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

As Advertised

I bought the sheet set with a duvet cover and i absolutely love them! I can brush my dogs fur right off, and the sheets feel great against my skin.
Would definitely buy again

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Cheap/made in China/NOT worth it

I ordered a couch cover and a throw blanket. Both arrived in cheap plastic packaging from China smelling of chemicals. The colors and quality were not at all what was pictured. I should have read reviews before purchasing. Do not make the same mistake I made! On a bizarre note, the delivery man was from a private company and referred to himself as the Shein delivery guy, so they must use the same factory/production/delivery services from China. All in all, yucky experience and I was fooled by the website. Will read reviews next time.

3 June 2024
Unprompted review
slashop.com logo

Reply from slashop.com

Dear Customer,

We regret that our products did not meet your expectations.

1. Our products are safe for humans and intended for pet households. We have not received similar complaints from other customers.
2. Color discrepancies can arise due to screen differences and individual perceptions. We strive for accurate representation, but some variance may occur.
3. Should you experience any quality issues with our products, we encourage you to reach out to us after receiving your package. We are committed to addressing any concerns and providing satisfactory solutions. However, our records show no previous communication from you regarding this matter.
4. We partner with USPS for our shipping needs. If a package is damaged or lost during transit, we offer solutions to resolve such issues. We are dedicated to providing high-quality service and support throughout the shipping process.

Please reach out with your order number and pictures if you're still dissatisfied. We are committed to resolving your concerns.

Best regards,
Slashop Customer Support Team

Rated 5 out of 5 stars

I can just swipe pet hair right off my duvet!

My duvet cover and pillow cases are exactly as effective at repelling pet hair as claimed! Sleeping kitties leave behind a mat of cat hair on my duvet, but with a swipe of my hand it balls up and brushes right off. It's unbelievable. The fabric is NOT overly "swishy" like a sleeping bag. It feels as comfortable at night as cotton. I'm finally not embarrassed for my bed to be seen.

1 May 2024
Unprompted review

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