Slater Byrne Recoveries Reviews 

605
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My funds recovery took a very long time (around 3 years) and over that time we had a number of different people working on our case. All the staff were great and stuck with me until the end. They list... See more

Rated 4 out of 5 stars

Slater Byrne team has done a great job. Simple process, but high efficiency. They provide professional solutions and implement payment plan in short time frame. The outcome of debt collection is impre... See more

Company replied

Rated 5 out of 5 stars

Happy with the service provided by Michelle and the team. We were able to receive the outstanding debt through some turbulent periods. Very grateful for your help.

Rated 3 out of 5 stars

Little service or contact from your team. When we call to find out the detail, there's nothing much information provided for the progress of recovery the debt. This can creates un-necessary mis-under... See more

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 147069529

  1. Debt collection agency
  2. also in
  3. Financial advisor

Written by the company

Slater Byrne Recoveries are the most recommended debt collection agency in Brisbane, with over 400 independent reviews from satisfied clients. We use a simple yet fast and highly effective process to recover debts for our clients and help them improve cashflow. We require no admin, annual, or sign-up fees—and you only pay us when we successfully recover your debts. This way, you won’t have to worry about additional costs! Contact us today on 1300 794 290 for a free consultation. Services Offered: - Obligation-free consultation - Straightforward, streamlined process that will see results in 3 weeks - Highly trained staff with over 100 years of experience - 24 Hour Access to our Online Portal - Regular updates from your Account Manager - Everyday access to your Account Manager via email and phone - No Collection, No Commission. We operate on a “no win, no fee” basis. Industries we do not collect from: - Consumer Rental Debt - Childcare - Veterinary - Gym memberships - White Goods Hire/Rental Our commission charges are paid at a percentage of the outstanding debt we collect. If you have a signed written agreement from your customer, which states that they have agreed to pay these fees, we can add these fees on top of the amount we collect from your debtor. If a matter proceeds legally, you will be pre-quoted with the costs. Legal action fees are mostly recoverable; however, they are at the discretion of the court. We try to recover every expense and, if you obtain a judgment, interest will be added on top of the amount you are awarded from the date of the debt.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

605 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(605)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Slater Byrne was great to deal with

Slater Byrne was great to deal with
The communication was fabulous and prompt. There was no mucking around and a very quick turn around.

Definetly recommend and we will certainly use them again if required.

28 October 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for taking the time to give us this wonderful review Ace. We always try to make our work fast and efficient. This could not be achieved if you didn't cooperate well. So thank you for communicating with us. Good communication is extremely important when dealing with sensitive issues. We look forward to work with you again. Cheers!

Rated 5 out of 5 stars

Swift debt recoveries

We sent two overdue accounts to Slater Byrne and have had immediate success. The first has paid within 24 hours which is amazing given their total disregard to our attempts at recovering the monies outstanding.

Soemtimes that 3rd party intervention is what it takes.

26 October 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for your kind words Gary. We also feel grateful for the cooperation and trust that you have given to us during the process. We do agree that 3rd party interventions could play a key role in succeeding to do certain things. We look forward to work with you again. Cheers!

Rated 5 out of 5 stars

Very professional and effective…

Very professional and effective service, my debt was surprisingly recovered within a short period. Highly recommend.

5 October 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for your kind words Michael! Stay safe.

Rated 5 out of 5 stars

Before you give up on your debt…

Before you give up on your debt collection, you should try those people. They provide professional, hassle free, cost effective service, highly recommend.

1 October 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thanks for this wonderful review Jenny! We feel happy knowing that you were satisfied with our service. We look forward to work with you again in the future. Stay safe!

Rated 5 out of 5 stars

Slater Byrne were great from the first…

Slater Byrne were great from the first email

Very fast
Efficient and on the ball

Outcome was what I expected

Thanks very much for your help and will be utilizing Slater Byrne for all future matters

Chris
Jims Landscaping

29 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for your kind words Chris! We are also thankful to you for trusting us and for the wonderful cooperation. We are glad that you were satisfied with the service provided and we look forward to work with you again in the future. Cheers!

Rated 5 out of 5 stars

Annabelle and the team were absolultey…

Annabelle and the team were absolultey great! They made everything run so smoothly and were so prompt in answering any questions we had.

27 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thanks for this wonderful review Megan. Annabelle and the team appreciates your kind words. This motivates us in providing quality service to you and to our other clients. Stay safe!

Rated 5 out of 5 stars

SUCCESSFUL OUTCOME IN RECOVERY PROCESS…

SUCCESSFUL OUTCOME IN RECOVERY PROCESS BY GARTH POST

21 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for the good review Ross. Garth is indeed one of the best, so we are thankful to have him in the team. Cheers!

Rated 5 out of 5 stars

For a first time user of a debt…

For a first time user of a debt collection agency I found Slater Byrne Recoveries to be helpful and prompt. They explained everything I needed to know, acted quickly and successfully recovered my money. They handled negotiations in a situation where I was past wanting any contact with my customer. 10/10 would recommend.

17 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for a very wonderful review and recommendation. We at Slater Byrne Recoveries value the trust that you have given to us. We are glad that all the hard work has paid off and the result is to your satisfaction. Also, we always believe that good communication is extremely important when dealing with sensitive issues. We look forward to work with you again. Cheers!

Rated 5 out of 5 stars

Professional, Efficient and Expeditious

Three words come to mind when dealing with Slater Byrne. Professional, efficient and expeditious. It was a pleasure to deal with them especially my account manager Tania who knows her job exceptionally well, and kept me in the loop the whole time, I will definitely be using this company again in the future if the need arises..

15 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for this amazing review and the trust that you have given to Slater Byrne Recoveries Dorothy. We are happy that you were satisfied with the results. Tania is indeed one of the best account managers that we have in SBR, so you were in good hands from the start. Also we always believe that good communication is extremely important when dealing with sensitive issues. We look forward to work with you again in the future. Stay safe. Cheers!

Rated 5 out of 5 stars

Slater Byrne's team has provided a…

Slater Byrne's team has provided a great service and recovered the debt within few days. I would strongly recommend them to anyone who is interested in using their service for debt recovery

12 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for the kind words and nice recommendation Kumar. We are happy that you were satisfied with the service we provided. We look forward to work with you again in the future. Stay safe and don't be a stranger!

Rated 5 out of 5 stars

Very professional staff and couldn't…

Very professional staff and couldn't imagine the speed of the collection activites. Thank you very much, SlaterByrne.

2 September 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thanks for your kind words Jaspreet! We appreciate the trust that you gave us. Stay safe always.

Rated 5 out of 5 stars

informed and friendly

Garth was informed and very friendly. He was empathetic to our situation, which made the process so much easier.

31 August 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for your kind words Clover! Garth is an ace and a treasure to us in SBR. We are very happy that he was a huge help to you. Looking forward to working with you again in the future. Stay safe!

Rated 5 out of 5 stars

Success comes with patience.

I have dealt with Slater Byrne Recoveries with two different business now and find them to be helpful and open when advising on the specific debt recoveries handed to them. Although many debts take time to recover, it is good knowing your representative is with you and helping all the way. Thank you for another positive outcome.

26 August 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for this amazing review. Slater Byrne Recoveries always believe that patience, hard work and time are factors that can contribute to positive outcomes. We are happy that we were able to meet you expectations this time and it is always our pleasure to work with you. Cheers!

Rated 5 out of 5 stars

Excellent service

Excellent service. We've got our overdue amount fully paid from our client without dramas.

20 August 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for such an excellent review! Stay safe

Rated 5 out of 5 stars

Fabulous team.

Ashleigh & Annabelle were fantastic to deal with - up front & professional & they kept me updated every step of the way.
I would highly recommend them.

17 August 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for this very nice review Catharina. Ashleigh and Annabelle are indeed amazing and they are both capable and professional. Glad everything went well. We hope to work with you again in the near future. Stay safe!

Rated 5 out of 5 stars

We found Slater Byrne very helpful

We found Slater Byrne very helpful. They helped recover money from our long overdue debtors just in a week or so time. Highly recommended

9 August 2021
Slater Byrne Recoveries logo

Reply from Slater Byrne Recoveries

Thank you for your kind words and positive recommendation. We are happy that you were satisfied with our service. We look forward to working with you again in the future. Stay safe always!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look