Slater Menswear Reviews 

26,293
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and personalized service, often going above and beyond to ensure a perfect fit and a pleasant shopping journey. People also highly value the product quality, noting items are well-made, durable, and fit perfectly, often exceeding expectations. The ordering process is frequently described as easy, with many appreciating the consistently fast, prompt, and well-packaged delivery services. However, some customers also noted issues with staff interactions, describing experiences with indifference or unhelpful behavior. A few other people also felt that delivery services were problematic, with parcels being significantly delayed, tracking information changing repeatedly, or orders not arriving at all, causing considerable inconvenience.

What people talk about most

Product

People report positive experiences with product, often highlighting the great quality and value for money.... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the helpfulness and... See more

Quality

Consumers consistently express satisfaction with the quality of products, often highlighting the excellent... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fit... See more

Rated 5 out of 5 stars

Good quality products at competitive prices. Comprehensive stock and selection on all products. Chelmsford branch is great with helpful staff. User friendly site ordering on line and swift d... See more

Rated 5 out of 5 stars

I had a wonderful experience finding a suit for my graduation. Namely, Dave G was very patient and had excellent judgement when helping me pick and size the suit. Also, Anouska T was lovely and helped... See more

Rated 5 out of 5 stars

Subomi at Cardiff was a joy. He helped my son Sam find a suit for graduation and was very knowledgable, helpful, assured, confident and complimentary. He knew exactly which sizes to go for and what wo... See more


Company details

  1. #73 of 237 best companies in Men's clothes shop
  2. #1 of 1 best companies in Dress and tuxedo rental service
  3. #2 of 4 best companies in Kilt shop and hire
  4. #9 of 31 best companies in Formal menswear shop

Written by the company

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Written by the company

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(26,293)

1,542 reviews in the last 12 months

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Rated 5 out of 5 stars

We were shopping for my partners wedding suit

We were shopping for my partners wedding suit in the Newcastle branch, a you woman called Holly approached us straight away and we decided on the first suit recommended, she was friendly, professional and honest, the usual professional reflection we have always had from Slaters. We collected the altered suit today, approached a young man on the floor to help as we believed the waist coat was a little tight, he was busy with another customer and told us he would be 5 mins, after 15 minutes we saw Holly and were really pleased, her advise on the fit was perfect, thank goodness, this may have not been a glorious review if Holly had been there, so good on you, you made our experience very special, give that girl a raise! Anita and Austin 🥰

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Slaters is now one of the few shops on the high street that’s stocks a wide range of decent quality suits, and where you get proper advice and help when buying, from experienced staff, who really know what they are talking about. I am a long-time customer at the Leeds branch. My experience of buying things from them has always been very positive. Del, in particular, in the Leeds branch, is first-class - always excellent.

29 June 2026
Rated 5 out of 5 stars

Got to be 5 star the staff are great…

Got to be 5 star the staff are great friendly I paid for my suit months befor when I got my alteration measured I said I'm trying to lose some weight. Jack the staff of slaters said no problem I ll order 2 different sizes. 2 months later. I had lost weight and he said I owe you some money as your size is smaller. And he gave me. The. Saving in cash. Which I was not expecting it was around £20 or so. My point is. I didn't expect it he was honest and paid it in cash to me it helped towards a shirt I'll need for my daughters wedding thanks jack for your service slaters deserve every star thanks again

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning menswear

Absolutely stunning menswear, quick delivery, I had to return mine last minute for a slightly bigger size, the return was quick and easy, I'm happy with the items and service.

3 July 2026
Rated 5 out of 5 stars

We visited the Slater’s shop in Leeds…

We visited the Slater’s shop in Leeds on the 4th July. We were looked after by a young man named Alfie, he was fantastic really engaging and worked really hard to help our group find 4 suits for the wedding party.

Fantastic work Alfie thank you for your hard work and excellent customer care!

4 July 2026
Unprompted review

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