good communication appears to be good quality just have to wait for the snow now :)
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Had another company sledstroller and was exciting to get this new one. Love the quality but really disappointed about the belt. Nothing can hold your child shoulders. Had to buy an additional belt fro... See more
What an excellent "stroller"! Both my wife and love how are son (12 months) fits in it, and it's a joy to push (so much so, it practically pulls you). Not to mention how much fun our son's having in i... See more
Happy with the stroller I use it for snowshoeing and It goes well. My husband modified it by adding larger ski. Also the handle is not high enough for a tall person, I would also like the back to go a... See more
Company details
Written by the company
We offer you the Sled Strollers adapted for our winter and your active lifestyle. Sled Strollers are comfortable, lightweight and smart. We offer a new range of sled strollers to strengthen the bond between parent and child and have fun together during winter.
Contact info
Montreal, Canada
- contact.us@sledstroller.ca
- sledstroller.ca
4.5
Excellent
39 reviews
No recent history of asking for reviews
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Very good customer service
The Sledstroller was delivered very fast. I was pleased but when I opened the package I was disapointed because the stroller I had ordered was supposed to have a five-point safety-belt as described on the website. It was a Turquoise Classic model that was 10$ more than the other classics and I thought it was because it was the only Classic with a five-point safety-belt instead of a three-point safety-belt. I emailed the customer service and they told me they had made a mistake on the website. I decided to keep the Sledstroller just the same but I asked for a 10$ refund which they sent me promptly. Very good customer service!
10 January 2021
Reply from Sledstroller
We can't be thankful enough for the 5 Stars even after a mistake on our end. We fixed it immediately from the moment you reported it to us. And we hope you are having a good time with the stroller !
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