sleekehair.com Reviews 

480
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered one produce and did not sign up for recurring products. I was reviewing my credit card and see that they have been charging me different amounts once per month for the last 3 months. No m... See more

Rated 5 out of 5 stars

After receiving this product in an ipsy bag and trying it, I was impressed. It's smells lovely, without being overpowering, just a light, fresh scent. This leaves my color treated, dry, damaged h... See more

Rated 5 out of 5 stars

OUTSTANDING customer service. I purchased your protecting heat serum at a tjmaxx and it leaked. Your company was kind enough to send me a complementary bottle, and it arrived in under a week. Better t... See more

Rated 5 out of 5 stars

I absolutely love this shampoo and conditioner! It works excellently for my dry hair and picky scalp. Leaves my hair clean, silky smooth and smelling fresh. The orderong process was quick and easy and... See more

Company replied

Company details

  1. Hair product shop

Written by the company

Founded in 2017, SLEEK'E is the embodiment of every woman: beautiful, wise, elegant, and most importantly — she loves a great hair day!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(480)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really enjoy the deep conditioning…

I really enjoy the deep conditioning that this product provides for my hair. Since I bleach and color my hair, there's a significant amount of damage. This product helps strengthen and smooth my hair so that it is soft, shiny, and healthy-looking. The smell is strong, but not unpleasant, and fades after about two days.

29 November 2021
Rated 5 out of 5 stars

Love this product

Love this product! My daughter and I use both the shampoo and conditioner and our hair has never looked this healthy! I have color treated hair and this helps keep my hair from looking dry and brittle. Also love the bigger sizes with the pumps makes it so much easier to use in the shower.

26 November 2021
Rated 5 out of 5 stars

Excellent products

Excellent products. The hair mask is the best I’ve ever used on my long, bleached hair- very smooth! Also, I absolutely hate paying for shipping but I did for this and then didn’t mind because it arrived very quickly.

23 November 2021
Rated 1 out of 5 stars

Unhappy Customer

The products you sent does not compare to the full size products that I received from Ipsy. It does not have the same smell or conditioning results. I loved the smell. It stayed in my hair for 2-3 days. The products I received from my order didn't have any smell. I checked the deep conditioner and the leave in. Neither had the smell I was expecting. I don't know if I received old products or what. I am definitely 😡 unhappy and would like to know how to contact the company.

18 November 2021
sleekehair.com logo

Reply from sleekehair.com

Hi Cynthia,

I'm so sorry to hear you are unhappy with the product you received. We recently changed the smell of our products to a less strong one, but the formula remained the same. It should work just as good as the Ipsy sample.

Please contact us at contact@sleekehair.com and we will try to make it right for you.

Best,
Maya

Rated 5 out of 5 stars

Bring the scent back

Bring the scent back. I started using your product out the ipsy collection as well. I was using purology, but this products amazing please, please please bring the scent back thats definitely yalls $$$ maker ;)

16 November 2021
Unprompted review
Rated 1 out of 5 stars

I got the wrong item

8 November 2021
sleekehair.com logo

Reply from sleekehair.com

Hi!

I'm so sorry to hear you got the wrong item. We will contact you shortly about this issue and will try to make it right for you.

Best,
Maya

Rated 5 out of 5 stars

Love this product

Love this product ! Received it initially thru Ipsy and have been a loyal customer! Received my order the other day and they sent a shampoo and conditioner to try very excited for that! Thank you Sleeke!!

3 November 2021
Rated 5 out of 5 stars

Transformed my hair!!

After receiving this product in an ipsy bag and trying it, I was impressed.
It's smells lovely, without being overpowering, just a light, fresh scent.
This leaves my color treated, dry, damaged hair in a condition it hasn't been in years.
Literally after the first use I had compliments. That's never happened with another product.
I use this every time I shampoo, every 5-7 days, leaving it in my hair for about 10 minutes.

26 October 2021
Rated 4 out of 5 stars

Worth it!

The hair products that they are selling here are better than the other shop. I purchased two and, I'm using them for two weeks now. The price is affordable and, the staff is responsive when it comes to products. Great buy. I will recommend this to someone.

26 October 2021
Unprompted review
Rated 1 out of 5 stars

Not great costumer service...

I had requested a refund several days before my package had shipped, I even double checked my order and it said that they were preparing my order. They didn't respond to my email with my order number and didn't cancel my order. They then told me it was because my order had already shipped even though I had checked the website multiple times. Very disappointed.

25 October 2021
sleekehair.com logo

Reply from sleekehair.com

Hi Netty,
I double-checked everything and it seems like you placed your order on Saturday 10/16. The very first email about order cancellation we received on Friday 10/22. By that time, we have already shipped your order. I understand your frustration, and if you don't want the items you ordered, please ship them back and we will issue a refund.

Best,
Maya

Rated 3 out of 5 stars

Please bring back the original scent

The shampoo makes my hair too rough, I don’t know if it’s normal but did not like at all, please bring back the original scent. It has no scent at all and the reason why I loved to purchase this product was because of the scent. Hair mask is the best product you have so far, just wish it eould smell like before.

22 October 2021
Rated 4 out of 5 stars

service is good and fast and easy to…

service is good and fast and easy to find product! However, what I received was different from what I expected. I ordered this product because I LOVED the sample in my Ipsy glam bag, but what I received from Sleeke, even though it is the "same" product, it smells WAAAAY different and it doesn't feel like the same product. So, disappointed altogether.

6 October 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look