Sleepaffairs Reviews 32

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like sofas and beds are well-made, sturdy, and often exceed expectations compared to their online appearance. Many people also highlight the excellent delivery service, describing it as fast, on time, and handled by polite and helpful staff who even assist with assembly. The staff receives frequent commendations for their patience, helpfulness, and accommodating nature, ensuring a smooth experience from selection to delivery. Reviewers are particularly satisfied with the comfort and design of their purchases, often mentioning practical features like storage and the overall aesthetic appeal.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality, comfort, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and on-time delivery,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d happily give ten stars! Customer service was brilliant with quick WhatsApp replies, delivery was fast and the team handled everything perfectly. The sofa quality is amazing and it actually looks b... See more

Rated 5 out of 5 stars

Brilliant from start to end, much much better quality then the bed I got my daughter a few months back ( not from sleepaffairs) delivery was fast and set around me, delivery men was very polite and... See more

Rated 5 out of 5 stars

Excellent Settee. Requested one to be made in dark blue colour and they made & delivered in few days. Very comfortable and has handy storage too. Looks like this will easily last a decade or even more... See more


Company details

  1. Bedding Shop

Written by the company

Sleep Affairs provides top quality handcrafted bed and services that is committed from personalise design to the delivery of your matchless order. All our products in our range are available for customization in the fabric, colour, frame of your choice. We can adapt any specific requirement in size, finishing or detailing in any of our product range. Your choice will be handcrafted and delivered to you at most within 3 days from the receipt of the payment or deposit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s really nice bed sofa.

It’s really nice bed sofa.
I like the colour, design, materials and quality.
The seller is really cooperative and gentle.
My kids like the sofas too much, we will buy another colour soon.
Thanks very much.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

elegant design with affordable price

I had a great experience with the seller. Communication was excellent from choosing my table and chairs to delivery. I needed it urgently for a family gathering, and the seller made it happen. The price was very reasonable for the high-quality, elegant furniture that looks expensive. The delivery team was friendly and professional, assembling everything with care. I wish the seller all the best and continued success.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

I bought a three seater and a two…

I bought a three seater and a two seater sofas. The quality is great. They are comfortable to seat. They both become sofas. The storages are useful. I stored bedding in the storage. The sizes are right for me they don’t take up too much space.
I bought black with silver stripes they are lovely. The delivery was quick the customer service was excellent.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Good product

Good product, definitely recommend it. Polite seller,higher quality than the pictures I was shown. Would love to buy from you again

29 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look