Sleepkings Reviews 

662
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service and the polite, professional staff who efficiently assemble the products and carefully remove old furniture. Buyers consistently mention that the modern adjustable beds are exceptionally comfortable, sturdy, well-made, and provide amazing overall value for money. However, some customers also noted occasional issues such as unexpected delivery delays, missing installation parts, or specific components not fitting correctly upon arrival. A few other people also felt that they faced distinct challenges regarding very early morning drop-offs or frustrating communication gaps with the support agents.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast and efficient drop-offs, with... See more

Product

Consumers find product quality to be largely satisfactory, with many reviewers praising the comfortable and... See more

Staff

Reviewers highlight positive aspects of staff, praising the helpful and polite customer service team for... See more

Service

Customers consistently note positive experiences with service, highlighting prompt assistance and... See more

Quality

Clients share positive opinions on quality, highlighting that the adjustable beds are sturdy, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... See more

Company replied

Rated 5 out of 5 stars

Sleepkings we're incredibly helpful especially as I booked the bed on New Year's Eve. Questions were answered quickly on the chat and were very reassuring. We booked assembly too so my elderly mum wou... See more

Company replied

Rated 5 out of 5 stars

This is a great bed for the need of the electric capabilities, it's comfort and surprisingly good design makes me a happy customer. You simply cannot ignore the Incredible value of the Sleep K... See more

Company replied

Rated 5 out of 5 stars

Great bed, price, service and delivery. Extremely happy with the bed, after looking for something suitable for a while, it was great to come across a company who sold the electric bed with the divan,... See more

Company replied


Company details

  1. #62 of 117 best companies in Bed shop
  2. #121 of 228 best companies in Bedroom furniture shop
  3. #52 of 78 best companies in Furniture Manufacturer
  4. #231 of 395 best companies in Home Furniture Shop
  5. #44 of 85 best companies in Mattress Shop

Written by the company

We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

662 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(662)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant company

Brilliant company. We ordered an electric bed for my 90 year old mum. She slept in it twice and then she had a stroke and was hospitalised and then into a permanent nursing home. We phoned the company and dealt with a lovely lady called Andrea. They went above and beyond and extremely sympathetic to our situation. They arranged a collection and gave us a refund for the full amount. Unbelievably good customer service, so rare these days. No hesitation in recommending this great company.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Express delivery

Placed my order late Friday just before the bank holiday Monday, contacted V1 distribution on the Monday and asked if there was any chance of delivery on the Tuesday, explained my mum was in urgent need as she had just come out of hospital, they told me they would see what they could do, delivery came Tuesday morning, the delivery men were friendly, polite, helpful and removed all packaging, absolutely chuffed to bits with the purchase and delivery, highly recommend and would definitely use again, thank you x

1 May 2026
Rated 5 out of 5 stars

Easy website to use

Easy website to use, plenty of information about the choice of beds. Quick confirmation and super quick delivery. Great delivery team too! Bed is perfect, 1st good night sleep in months.

22 April 2026
Rated 5 out of 5 stars

New single bed removal of old double bed

The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so comfortable.. Thankyou

13 April 2026
Rated 5 out of 5 stars

The team were punctual

The team were punctual, efficient & very polite. There was some confusion about whether installation had also been purchased but this was dealt with very quickly & professionally. Would highly recommend- particularly this team.

10 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service , delivery was on time. Guys assembled best very well indeed and showed me everything works. Good quality bed and mattress. Would highly recommend recommend. Thank you team👍

7 April 2026
Rated 1 out of 5 stars

The people who assembled the bed

The people who assembled the bed, screwed up, they said there was a bolt missing and would inform sleep Kings, there was not a missing bolt, but definitely a key component bolt was installed incorrectly and cross threaded, as I'm disabled, I can't remove the bolt from the bed to replace it, tried phoning customer services countless times, to no avail, feel let down and conned.

30 March 2026
Rated 5 out of 5 stars

Excellent service from Sleepkings

Excellent service from Sleepkings, order delivered next day, bed installed by their technician, mattress is very comfy, the price was very reasonable and the customer service is second to none.
Overall I am very impressed and very happy with the whole experience..

11 March 2026
Rated 5 out of 5 stars

Service excellent,

Service excellent,
Kept updated
Very pleased with adjustable bed
And delivery was spot on
Set up and shown how to use
The lads where very helpful
Best delivery experience ever had

27 March 2026

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