Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... See more
Company replied
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Review summary
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Reviews shaping this summary
Sleepkings we're incredibly helpful especially as I booked the bed on New Year's Eve. Questions were answered quickly on the chat and were very reassuring. We booked assembly too so my elderly mum wou... See more
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This is a great bed for the need of the electric capabilities, it's comfort and surprisingly good design makes me a happy customer. You simply cannot ignore the Incredible value of the Sleep K... See more
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Great bed, price, service and delivery. Extremely happy with the bed, after looking for something suitable for a while, it was great to come across a company who sold the electric bed with the divan,... See more
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Company details
- #61 of 117 best companies in Bed shop
- #120 of 228 best companies in Bedroom furniture shop
- #51 of 78 best companies in Furniture Manufacturer
- #230 of 395 best companies in Home Furniture Shop
- #44 of 85 best companies in Mattress Shop
Written by the company
We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only
Contact info
50 Dewsbury Road, WF5 9NQ, Ossett, United Kingdom
- 01924 265483
- info@sleepkings.co.uk
- sleepkings.co.uk
4.6
Excellent
663 reviews
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Replied to 85% of negative reviews
Typically replies within 1 week
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Highly recommend
Everything, simple to order and service was excellent delivery was excellent on time and the two guys who delivered the bed were courteous and friendly, Harsh and Paras were their names beds were brought in and unpacked and assembled and all packaging taken away, they explained the controller process for lifting and changing positions perfectly, I would definitely recommend.
6 May 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Customer Service do not respond
I have requested from customer services 3 times for a replacement foot but have not received any response. Trundle bed is very wobbly and my 10 year old grandson had to sleep on it with the legs folded down. The single bed plus trundle bed is not very good quality and not what I would expect from a British manufacturer.
11 April 2025
Reply from Sleepkings
We sincerely apologize for the inconvenience you've experienced. Please rest assured that we have already sent out the replacements for your order.
We understand how frustrating this must be, but as part of our commitment to providing the best possible service, we do have to follow a proper procedure. This includes thoroughly investigating why this issue occurred, identifying the root cause, and ensuring we implement a resolution that not only solves the immediate problem but also helps prevent it in the future.
We truly appreciate your patience and understanding, and we're here to support you every step of the way.
Very friendly man who help me on the…
Very friendly man who help me on the phone to order our bed not arrived yet but she all will be fine.
28 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Bed was delivered and put up,great…
Bed was delivered and put up,great service from start to finish.
23 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Everything was great from start to…
Everything was great from start to finish, just needed to be able to track the delivery without setting up an app, not easy for elderly people and lets' be fair most of these beds are for the elderly.
The only other thing, there were no instructions with the bed if you are putting it up yourself.
Very happy with the quality and your delivery man.
Thank you
22 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
I have no bed as they could not fit it…
I have no bed as they could not fit it in my flat so im sleeping on a chair as i cant get up off the floor due to disabilities
22 April 2025
Reply from Sleepkings
Hi
Thank you for your feedback and we have been in touch and resolved your issue.
Kindest Regards
Sleepkings
Excellent service did everything they…
Excellent service did everything they said they would do
21 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Very easy from order to delivery fast…
Very easy from order to delivery fast and effortless would definitely use again
15 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
They don't deliver
Advertised as delivering here on the island and then cancelled and refunded the order. If they don't even know where they deliver, what hope is there.
14 April 2025
Reply from Sleepkings
Thank you for your feedback. We apologise that your order was cancelled. While our delivery exclusions are available on our website, it's clear there was a disconnect in the ordering process. We are working to improve the visibility of this information to prevent similar experiences.
Kindest Regards
Sleepkings
The delivery service was excellent the…
The delivery service was excellent the guys were very helpful…….
14 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Very pleased with my mattress
Very pleased with my mattress. Delivery was quick. Thank you!
10 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
The metal part that stops the mattress…errors
The metal part that stops the mattress from sliding off the u bends are to tight they need to be 2/3mm wider, when you tilt the head end of the bed up ithe mattress catches on the headboard.
10 April 2025
Reply from Sleepkings
we are really sorry to hear about your experience and truly apologize for the inconvenience caused, we have sent you an email so we can get this sorted for you as quickly as possible. your satisfaction means alot to us and we are here to help make things right.
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Was delivered in 5 days delivery men…
Was delivered in 5 days delivery men were polite and friendly. They put the bed together within half hour .one of the headboard was broken so waiting on another one to be delivered. Got to say my husband and I have had the best nights sleep ever we couldn't decide on sprung matteress or memory foam ended up with memory foam so glad we chose them really comfortable
8 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Lovely mattress can't fault it
Lovely mattress can't fault it, but delivery man not helpfull at all,put on bedroom floor then went, being a pensioner i was not pleased, so struggled on my own to put on the bed.
4 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Came on time packing was OK very nice…
Came on time packing was OK very nice chair
Audrey matin
3 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Hi drivers didn't have there own tools…
Hi drivers didn't have there own tools with them it good l had some
1 April 2025
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
The bed i
The bed is realy comfortable the sheets are perfect very pleased
28 March 2025
Unprompted review
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
Reply from Sleepkings
Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.
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