Sleep Number Reviews 

The experience at the Sleep Number store in West Des Moines, IA with Doug was great. He was so nice and thoughtful when helping us make these buying decisions. He helped us select the i8 bed, bedding, ResponseFit pillows, and mattress protector. While we are happy with the i8 bed, we have not gotten along super well with the pillows and bedding, which we are looking to replace soon. Doug helped us find the bed that is best for our needs, and the customer service has been wonderful throughout the process and after! The delivery guys were also super nice, efficient, and friendly!

We purchased the ComfortNext Split top with the flexfit2 base. Used the mattress for about a month before the pump started malfunctioning. It would deflate to our air setting then instantly start inflating back to almost 100. Customer service ordered a new pump for us but could not get a technician out for atleast 2 weeks so we had to replace it ourselves. The new pump works if the bed is in Snore position, but if it’s in the flat position then the pump does the same deflating then inflating. Very pricey mattress for so many issues after 2 months.

I love my sleep number! I have had it for 6 years and customer service has always been top notch when I have reached out! I will ALWAYS have a sleep number!

Better than expected. Absolutely love the sleep number lux. I love being able to track my sleep and focus on a better nights sleep to improve my overall well being.

Have had amazing sleep, absolutely love our bed!

We worked with Dedrick in Cedar Hill, TX to purchase our Sleep Number. He was so helpful and made the process so easy. He welcomed every question I asked. We just received our new Sleep Number three days ago and I can already tell how much it will improve my overall well-being. It's so comfortable and I can't believe I waited so long to purchase one. My teenagers are already asking for their own Sleep Number bed.

The 2nd mattress is divine. The delivery people were knowledgeable

I've been using a sleep number bed and pillows for years now and I absolutely love it. I have had severe back problems and sciatica since I was a teenager. After purchasing this bed and finding the right firmness for me, I have experienced far less back pain in the morning and my sciatica flares up probably about 90% less often than it used to with my old spring or foam mattress (yeah, I've tried many beds throughout the years). I used to have at least one bad flare up every year, almost every summer, since buying my Sleep Number bed almost ten years ago, I think I've only had two flare ups and one of them I caused while throwing my back out. Thank you for making these beds! My hubby and I have less pain and only wake up in the middle of the night because of our bladders now. Lol.

I have slept much better since getting my sleep number. Have had it for 1 and a half years.

This is the most comfortable bed ive ever owned.

Got our first sleep number in like 2003, 2nd in 2019, got our 3rd for vacation home and 4th I got for Sister that has many health issues. My big complaint is the the bed from 2019 the fill tube is on the side. Being on the side rather then top is an issue with larger Heavier folks. My spouse is like 290 and had a total knee surgery and struggled greatly to get in and out of bed resulting in the air tube connection on the air chamber being damage and one magnet holding mattress in place ripping out rustling in about $800 to $900 replacement parts. The air fill tube on the side sits right about the location as your bottom when getting in and out of bed. My recomendation is to make sure your fill tube is on the top. obviously buying 4 beds over the last 25+ years we are happy but not happy with the side fill tube. The fill tube on the side is truly a very very poor design.

Not very happy with the warranty of my bed. I would have never bought my bed knowing the warranty goes down each year. I have had by bed for 4 years and they will only cover 50% of what is wrong with my bed. Terrible warranty!!!

Our sales professional Patrick made our purchasing decision much easier with his superior knowledge of sleep number products. We decided the Sleep Number climate 360 was right for us. We love the ability to control firmness/softness and the temperature. We have been sleeping much better and highly recommend reading the articles available in the rewards section. There is a wealth of information in those articles. I have suffered from severe sleep issues for 30 years. I finally feel like I am in a path to better sleep because of our sleep number.

Such a seamless easy experience. We were driving down the road last November and my HSA had approved a new Sleep Number bed..it was the perfect time to get busy. I chatted in with an agent (can’t remember his name). After I had placed what I wanted in my cart. He made a few recommendations and I added a few wishes and I had our bed on order. All driving down the road (and chatting in was able to save me some $$$ too)!!!

Delivery was bumpy…I had taken the day off of work to be here to be notified 45 minutes before scheduled delivery that delivery would not happen today 😕 my bedroom was empty, my bed was gone and it was going to be 2 weeks (don’t get rid of existing bed til yours is installed, rookie mistake). The late notification cost me a vacation day and a few nights of not great sleep 😂 but Sleep Number again displayed some amazing customer service.

The wait was 100% worth it. I love everything about our i8. BTW this was an upgrade from our 2006 Sleep Number Bed!

Today while taking the sheets off, I noticed our smart skirt was fraying at the seam on the corner. I again chatted in and am blown away at Customer Service!!
No regrets…you spend 1/4 to 1/3 of your life in bed, you deserve good sleep!

The Sleep Number bed we have is a life saver! Love it!

One of the best decisions I’ve ever made! I love my sleep number.

The rewards are a great perk. I am loyal to the company and love the beds. I will be a lifelong customer. Had a great in store experience today.

The bed has more features than they talk about in the store. I especially like when I get out of bed. The light comes on underneath until I get back in the bed this way I don’t crush the dogs when I lay back down lol

My time with Dave at your Marysville store was a real pleasure. He is very knowledgeable and personable. My experience buying my new bed was made easy with all his help. Thank you Dave

Our sleep number bed has literally changed our lives. We no longer wake up with aches and pains and we can customize our sleep that fits us individually. On top of that, the sleep number pillow has been a game changer and we’ve always had the best customer service from the folks there. Obsessed with these products!