On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more
Company replied
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On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more
Company replied
Silent Night Airmax 1200 Dehumidifier. Arrived within a short time, extremely well packed and protected. Brilliant price, as at the time I couldn’t find anything lower. Thanks also for the freebie... See more
I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect f... See more
Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed. The Silent night Natural W... See more
Discover our edit of must-haves that we simply can’t sleep without, from your best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary. We know how busy life can be, so we have made it easy for you to shop and complete your calm oasis. Blissful rest and relaxation starts right here.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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I ordered a Silentnight deep mattress topper as my bed had started feeling too firm and uncomfortable. The item was fairly priced and arrived within a few days. The topper itself provides lots of comfort and I'm very happy with it. It is machine washable but I think it may be too bulky to fit into a domestic washing machine.
Very comfy and very cosy. Great service and delivery
Bought a mattress topper, very happy with the product. Delivered promptly and well packaged. Would definitely recommend sleepy people.
Ordered twice, electric over blanket and the delivery was fast and free too, definitely use them again.
This is a great product. A light summer duvet that's easy to wash and surprisingly cosy. Great service and quick delivery, great website.
A wide veriety of options such as size, colour and material made choosing my mattress topper very easy. Payment options were also a big factor for me as I was able to spread the cost. Delivery was quick and the tracking excellent.
Really great item. Got the king size even though bed is a standard double so heat goes right to edges but blanket is the right size for bed. Dual control with 3 heat settings. Great to be able to put each side of blanket on separately. I like it cooler than hubby but lovely and cosy to get into warm bed on cold night. Very energy efficient.
Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed.
The Silent night Natural Wool Mattress Topper is really warm and comfortable and has given my mattress a well needed boost. I’m sleeping so much more soundly and the back pain I was experiencing has reduced.
Great products. Great service.
Excellent pillow, very comfortable, quick delivery. Would use again.
Quick service I received my order within a couple of days good quality items .
Bought a cooling blanket due to going through the menopause.
Despite claims on the website that it was would provide a cool and comfortable night sleep and is ideal for those who suffer with night sweats and hot flushes it does nothing of the sort.
It has a cooling effect for about 10 minutes at most.
Customer service terrible, unable to get a refund, they will accept the return but only to send it to the lab for testing and if they decide it is not faulty they send it back.
Wouldn’t trust to buy anything else from this company ever again, originally went to them as had previously trusted them.
Waste of time and money

Reply from Sleepy People
Upon receiving the Air Purifier I had ordered and examined it, I returned it as it was not what I expected.
OOPS.
They would not accept it as a return. Saying they did not accept returns unless it was unopened. UHHH!!! How do I check it if it is unopened?
I cited the Consumer regulations to them but it made no difference. Apparently, for hygiene reasons, IT IS AN ELECTRIC UNIT, I don't wear it.
So beware when dealing with returns for this company. I certainly will not be dealing with them again. My case is currently with Trading Standards Scotland

Reply from Sleepy People
Great communication and fast delivery. Very happy with our new mattress topper👍
I ordered a mattress topper from this company a few weeks ago. The ordering was easy and the price as very good. Item delivered in excellent condition two days later. Very impressed indeed.
I have bought silent night feather and down duvets from Sleepy people and found them excellent quality never flattens or go out of shape and have recently since replaced 3 more in my bedrooms.
The price and delivery has been excellent from sleepy people and will always go to them first if I need any bedding.
Can't think of anything negative to say about the pillows. Absolutely perfect balance of firmness and comfortability. Since purchase, I've always had a perfect night's sleep. Highly recommend
Quick delivery and service. Product, a cooling blanket, is amazing and perfect for menopausal women.
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