Sleepy People Reviews 368

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... See more

Company replied

Rated 5 out of 5 stars

Silent Night Airmax 1200 Dehumidifier. Arrived within a short time, extremely well packed and protected. Brilliant price, as at the time I couldn’t find anything lower. Thanks also for the freebie... See more

Rated 5 out of 5 stars

I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect f... See more

Rated 5 out of 5 stars

Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed. The Silent night Natural W... See more

Company details

  1. Bedding Shop

Written by the company

Discover our edit of must-haves that we simply can’t sleep without, from your best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary. We know how busy life can be, so we have made it easy for you to shop and complete your calm oasis. Blissful rest and relaxation starts right here.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

368 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great value for money

I ordered 2 donut dog beds, which arrived quickly and were great value for money , especially as I also received an oversized hoodie free of charge which i love! The dog beds and hoodie are so fluffy and soft, we love love love them!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Purchase made in 2022

Two years ago, I purchased an electric blanket for my friend. He was very happy with it.
Two years on and Sleepy People are only now asking me to review it!
It must be ok as I haven’t heard anything about it from my now ex friend!

17 March 2024
Unprompted review
Rated 2 out of 5 stars

Lavender pillows

Lavender pillows, absolutely awful. Never smelt the lavender again after putting the pillow case on then pillow. And in the three months I’ve had these pillows they are a lumpy uneven mess. Not worth the money. Worth £3 per pillow at most

17 March 2024
Unprompted review
Rated 5 out of 5 stars

New pillow

I ordered a pillow because I was having trouble sleeping. It has really helped.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Silent Night Christmas Fleece Duvet Sets

I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect for the winter months. They wash really well and have been a huge hit! I found my purchases through Sleepy People really easy and great communication and would definitely buy through them again.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Calming donut bed, great buy

Bought the SilentNight calming donut bed for our Pekingese. Was the best money ever spent, he loves it. Quality is great and it washed well. We have to move it to whatever room we are in so that he has his bed with him, will be buying a second one soon.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Top quality pillows

Top quality pillows, I've brought 5 over time now. Highly recommended and I've got family members buying as well. Top product

23 September 2023
Unprompted review
Rated 5 out of 5 stars

The Silentnight Camping Collection…

The Silentnight Camping Collection Flocked Airbed with Built-in Electric Pump has transformed our camping trips meaning we can travel yet still get the quality sleep we get at home. Before it was always a bit of a negative with uncomfortable surfaces and difficult beds to make but now it's easy quick and simple. A life changer 💯😎🙏

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Great products, delivery and comms

Great products, silent night donut bed for dog and much better quality and easier to wash than previous ones purchased and above all our Frenchie loves it! Fast delivery and well packaged. Will definitely shop from again.

27 December 2023
Unprompted review
Rated 4 out of 5 stars

Good

Bought a Silentnight heated throw which stopped working. Sleepy people said they would replace. I did have to chase them after I returned it so in all it took about 3 weeks for the replacement, it could have been faster but at least no arguing about the replacement.

23 November 2023
Unprompted review
Rated 1 out of 5 stars

Sent a poor quality and damaged mattress topper - and still messing us around about refund

My mother used the SleepyPeople website to buy me what we thought was a Silentnight mattress topper for my birthday, to replace an identical one that I’ve had for quite a few years now. After it arrived and was unpacked, I was shocked to find that not only was the cover damaged in two places, but the foam itself was very poor quality. It’s nothing like the ‘identical’ Silentnight Impress topper I already had, which was excellent quality and properly moulded to the body, etc. What SleepyPeople sent is just a slab of cheap, lightweight, low-density foam - and in a damaged cover too. When my mother complained to them and requested a return and refund, they fobbed her off multiple times, saying they’d consider replacing the cover (only) if she sent the whole topper back at her own expense. At the time of writing, SleepyPeople are still refusing to agree a refund for my mother, despite the topper not being fit for purpose, and damaged upon receipt in any case. Mum is still having to dispute the issue, and it even looks like she will have to take formal steps against SleepyPeople! We thought we were getting a known product from a trusted brand (Silentnight) at a jolly good price, from what seemed like a half-decent retailer - but sadly it seems we should have trusted the negative reviews here about SleepyPeople.

26 February 2024
Rated 5 out of 5 stars

Ordered Xl fluffy dog bed came within a…

Ordered Xl fluffy dog bed came within a couple of days , it’s better than I ever expected so soft and thick it’s was given the approval by my dog and also my grandson who asked if he could have a sleepover on it as it’s so comfortable 🤣🤣

23 February 2024
Unprompted review
Rated 5 out of 5 stars

New to Sleepy People, great site

Only just started using sleepy people and been very impressed. Really good quality bedding at competitive prices. Quick, efficient delivery. Have already been back to order more ! Highly recommended.

24 January 2024
Rated 5 out of 5 stars

Good product

This is a good product for evening out the surface of a mattress and making it more comfortable. Nicely finished and made of fine cloth.

25 January 2024

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