Been using the daily 2 in 1 shampoo and conditioner for a few weeks now and it is so good. My fair feels softer, fuller and cleaner and you can use the product quite sparingly and still get good resul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent products, originally for my son but the whole family use . The hairspray is amazing !! Sea salt spray is fab too. Moulding clay is good for styling
Their bleaching kit is in stylish packaging more importantly it's death simple and effective to use. Using it right now the third times. Very pleased with it. I have light brown hair at front and turn... See more
Easy to use website with great details for products made out so I knew exactly what I was ordering. Quick delivery and extremely fair price
Company details
- Hair product shop
- Beauty product supplier
- Beauty Products Wholesaler
- Beauty supply store
- Cosmetics Industry
- Cosmetics shop
Written by the company
Slick Gorilla’s mantra is to create the best hair products for the discerning gentleman who wants to look great and survive in the urban jungle…
Contact info
United Kingdom
- slickgorilla.co.uk
4.7
Excellent
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loving all products I’ve tried that…
Loving all products I’ve tried that were delivered quickly
6 October 2025
Unprompted review
Ordered over 3 weeks ago no delivery…
Ordered over 3 weeks ago no delivery yet sent 2 emails still not received goods
19 September 2025
Unprompted review
Reply from Slick Gorilla
Hi Jamie,
We're really sorry to hear you haven’t received your order yet and that your emails haven't been responded to. This is definitely not the experience we want for our customers.
Please email me directly so I can personally look into this for you and get it resolved as quickly as possible.
Thanks for your patience,
Peter
Slick Gorilla Team
This is for a 6 year old little boy…
This is for a 6 year old little boy with a mass of messy hair. He now looks super cool and loves it. Really good at taming the bed hair before school.
Lost a star due to size of bottle for the price.
4 September 2025
Unprompted review
Reply from Slick Gorilla
Hi Adele,
Thanks so much for your lovely review. We’re so glad to hear your little one is loving his cool new look! 😎 It's great to know our product is helping tame that bed hair before school.
We really appreciate your honest feedback about the bottle size. We're always looking for ways to improve, so it's helpful to hear.
Thanks again for the support.
Slick Gorilla Team
High quality products
High quality products, simple and easy to use website. No issues to report.
1 September 2025
Unprompted review
Reply from Slick Gorilla
Hey,
Thanks so much for the great feedback. We're really glad to hear you’re happy with the products and found the website easy to use.
If you ever need anything, we’re always here to help.
All the best,
Slick Gorilla Team
Non delivery of items
Non delivery of items, took 3 emails over 3 weeks to get refund. Awful customer service
3 September 2025
Unprompted review
Reply from Slick Gorilla
Hi there,
I'm really sorry to hear about your experience — this is not the level of service we aim to provide. I completely understand your frustration with the delay and the lack of communication.
If you're open to it, please reach out to me directly so I can look into what went wrong and ensure it doesn’t happen again.
Thank you for your feedback, it helps us improve.
Peter
Slick Gorilla Team
No delivery of product
Despite messages to Slick Gorilla - I’ve still received no product after waiting 3 weeks - the emails whilst acknowledged, no action is taken.
2 September 2025
Unprompted review
Reply from Slick Gorilla
We're really sorry to hear that your order hasn't arrived and that your experience so far hasn't met expectations. This definitely isn't the level of service we aim to provide.
To help us resolve this as quickly as possible, could you please email me directly at with your order details? I'll personally look into this and make sure it's sorted for you right away.
Thank you for your patience, and again, we apologise for the inconvenience.
The scent is Terrible but the product is good
I bought a sea salt spray and a clay pomade.They both worked really well,it’s so good for volume and texture.However,The scent of the products are terrible,the sea salt spray smells like stinky seafoods in your head.If you are looking for a good smelling product don’t buy this.
14 May 2025
Unprompted review
Reply from Slick Gorilla
Thanks for your feedback – we’re really glad to hear you liked how the Sea Salt Spray and Clay Pomade performed in terms of volume and texture.
Regarding the scent – the Sea Salt Spray definitely shouldn’t smell like seafood. That’s not the intended fragrance at all, and it sounds like there may be an issue with the bottle you received. We take quality seriously, and we’d really appreciate the chance to look into this further.
Please drop us an email at support@slickgorilla.co.uk so our team can help resolve this for you directly.
Thanks again for your review and for choosing Slick Gorilla.
Best,
The Slick Gorilla Team
Their bleaching kit
Their bleaching kit is in stylish packaging more importantly it's death simple and effective to use. Using it right now the third times. Very pleased with it. I have light brown hair at front and turns into dark brown at the back but it works evenly well.
20 July 2025
Unprompted review
Great products. Slow customer service reponse
Updated my rating based on the fact that on the back of my initial review, I was contacted direct and the refund was delivered the same day. It is frustrating that it took so long to get to this resolution but the reaction has led to me feeling better about the experience.
Bought two sets. Had to chase after a week where they were. Turns out they weren't shipped. Eventually sent one of the two products. The communication from them was poor and contradictory, I had to constantly chase. Took a long time to get a refund.
The products I got were great however customer service let down the overall experience with the brand.
29 May 2025
Unprompted review
Reply from Slick Gorilla
Hi,
Thank you for your feedback, and we're sorry to hear about the issues you've experienced.
Could you please send your order number to support@slickgorilla.co.uk so we can review the situation in detail and ensure everything is resolved, including your refund.
We’re keen to make things right and appreciate you bringing this to our attention.
Best regards,
The Slick Gorilla Team
Top quality products every time
Top quality products every time. Been using these for years! Never had a problem.
20 May 2025
Unprompted review
Great service, amazing results
Amazing products, the hair powder gave my son's hair instant volume and texture. Decided to purchase after his barber used on him. Fast delivery. Would recommend!
12 June 2025
Unprompted review
Amazing product
Amazing product. My son can't get enough of the Hair powder and the texture comb really makes it easy for him to style his hair. great service and speedy delivery too
2 June 2025
Unprompted review
Super curls
The curl cream is really outstanding, my hair feels and looks amazing like nothing ive ever used before.
1 May 2025
Unprompted review
Don’t bother with the clay pomade
Bought the slick gorilla clay pomade and it says “firm hold”
Genuinely the worst firm hold product I’ve used and it’s £12. An absolute waste of time
9 June 2025
Unprompted review
Reply from Slick Gorilla
Hey,
Thanks for taking the time to share your feedback, and we're really sorry to hear that the Clay Pomade didn’t meet your expectations.
We aim to provide high-quality products that deliver on their promises, so it’s disappointing to hear you didn’t experience the firm hold as expected. We'd love the opportunity to make this right—whether that’s offering guidance on application for best results or discussing a possible alternative from our range that might suit your hair type and styling needs better.
Please feel free to reach out to our customer care team at support@slickgorilla.co.uk so we can assist you further.
Thanks again for your feedback—it helps us improve.
Best regards,
The Slick Gorilla Team
unsolicited spam mails
17 March 2025
Unprompted review
Reply from Slick Gorilla
Hi,
We’re really sorry to hear you received unwanted emails from us—that’s never our intention. We take data privacy seriously and only aim to contact customers who’ve opted in or shown interest in our products.
If you’d like to unsubscribe or have your details removed entirely, please email us at support@slickgorilla.co.uk and we’ll take care of it right away.
Thanks for bringing this to our attention.
Best regards,
The Slick Gorilla Team
Absolutely horrendous customer service
Absolutely horrendous customer service, poor quality products and won’t even respond or answer when i ask for a refund.
13 October 2024
Unprompted review
Reply from Slick Gorilla
Hi there,
We're really sorry to hear about your experience—it’s certainly not the level of service we aim to provide. We never want any customer to feel ignored or dissatisfied, and we take your feedback seriously.
Please accept our apologies for the delay in communication. If you haven’t already, could you email us directly at support@slickgorilla.co.uk with your order details? We’ll prioritise your case and do everything we can to resolve it, including reviewing your refund request.
Thank you for bringing this to our attention—we’d like the chance to make it right.
Best regards,
The Slick Gorilla Team
Poor Product & Refund Policy
I ordered this product in June 2024 and requested a refund on June 13, 2024. The initial return slip I received via email was of such poor quality that the post office couldn't scan it (the issue was with the file quality, not our printer). This resulted in wasted trips to two post offices and a delay.
After informing the company that the label wouldn't scan, eventually, a better quality file was sent, and I used it to send the return on June 19, 2024. By June 28, I still hadn't received a refund, so I contacted the company again.
They finally processed the refund after I inquired about its status. When I asked why I had to follow up to receive my refund, I was told that refunds are processed manually because the office is not at the fulfillment center, and some requests "slip through the gaps."
This reveals a gap in their process (excuse the pun): when a customer requests a refund, it’s usually due to a poor experience. This situation has worsened my perception of the company.
I shouldn't have to chase a return, especially two weeks after starting the process!
28 June 2024
Unprompted review
Reply from Slick Gorilla
Hi Jonathan,
Thank you for taking the time to share such detailed feedback—we truly appreciate it, even though we’re sorry to hear about your experience.
We sincerely apologise for the inconvenience you faced with the return label and the delay in your refund. You’re absolutely right—having to chase a return, especially after a less-than-satisfactory product experience, only adds to the frustration. That’s not the experience we want any customer to have.
Your comments have highlighted a clear gap in our process, and we’re actively working on improvements to ensure refund requests are handled more efficiently and proactively, without requiring follow-ups.
We understand this situation has impacted your perception of us, and we genuinely regret that. If there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly at support@slickgorilla.co.uk.
Thanks again for your honest feedback—it’s helping us do better.
Best regards,
The Slick Gorilla Team
Completely useless
Completely useless, does not work just make hair look greasy
1 June 2024
Unprompted review
Reply from Slick Gorilla
Hey,
We’re sorry to hear the product didn’t work out for you and that it left your hair looking greasy—this definitely isn’t the result we aim for.
Sometimes results can vary depending on hair type and how the product is applied, and we’d be happy to offer some tips or suggest an alternative from our range that might suit your styling needs better.
If you’d like to chat further or request a return, please don’t hesitate to contact us at support@slickgorilla.co.uk.
Thanks for your feedback—it helps us improve.
Best regards,
The Slick Gorilla Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.