Sliding Sash Solutions Reviews 

379
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Andy Hiley is very courteous and easy to deal with. He understands what the customer wants and what the building requires. He managed the whole process extremely professionally and the standard of th... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Rob and James for wonderfully restoring our sash windows to their former glory. I find myself just opening and closing them for no reason other than I now can! No more rattles, or w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Sliding Sash Solutions from start to finish. Every step was easy; from the initial visit to measure up and quote, to the work being carried out. Job ran to schedule and budg... See more

Rated 5 out of 5 stars

We recently used Sliding Sash Solutions (Shane & team) to upgrade our windows with replacement double glazed units and updated brush pile system. We are extremely pleased with the effective... See more

Company replied

Company details

  1. Window installation service
  2. also in
  3. Door manufacturer
  4. Door shop
  5. Home Builder
  6. Window supplier

Information provided by various external sources

Sliding Sash Solutions are specialists in the sympathetic repair, restoration and upgrading of traditional sliding sash windows together with all other timber period windows and doors. We also manufacture replica timber windows and doors. Our expertise, customer care and our own unique products enable us to stand out above competitors. With over fifteen years experience behind us, you can rest assured that your period windows are in safe hands. Dermot Cooke Director


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

sash replacements

Sam and the team have done an excellent job of replacing 2 sash windows. Will be using again

13 September 2021
Unprompted review
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Reply from Sliding Sash Solutions

Thank you for your kind words and for taking the time to leave a review for me.
I look forward to working with you again
Sam Warne, Sliding Sash Solutions.

Rated 5 out of 5 stars

Delighted with the quality of the work

Sliding Sash Solutions have just refurbished our very large Victorian sash windows and have done a great job. We were delighted with all aspects of the work and are so pleased we chose this local firm: communication was excellent from start to finish, the job was carried out on time with minimal disruption, and the end result has exceeded our expectations. Our new double glazed panels match the original ones perfectly. I wholeheartedly recommend this excellent local company.

15 August 2021
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Reply from Sliding Sash Solutions

Hi Beatrice, I’m delighted that you have noticed such an improvement in your windows. We pride ourselves on making new double glazed sashes look like the original windows and in most cases it is very difficult to tell them apart, thanks for your lovely review of our products and services.
Kind regards, Andy Hiley.

Rated 5 out of 5 stars

Great job. Will use again.

Sliding Sash Solutions did some work for me after a flyer was placed through my door - replacing the sashes in a wooden sash window (and also to fit a new mortice lock to a front door). From start to finish I dealt directly with Sam Warne who was excellent in terms of delivering on promises, being clear about timelines, responsiveness and, above all, quality of the work itself. I had received several quotes to replace the whole window (frame and sashes) either in PVC (cheap but we preferred wood) or wood (very expensive to replace whole unit/sashes etc). Since only the sashes needed replacing (one being rotten) the Sliding Sash Solutions approach to replace the sashes only was ideal and much more economical. The job took about a day, with everything painted, weights and cords replaced and new double glazed units to replace the single glazed ones. I am very happy with the result and the price to me seemed right considering the quality of the materials and workmanship.

26 July 2021
Unprompted review
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Reply from Sliding Sash Solutions

Dear Jan, thank you so much for this review, it really has made my day.
I am so happy with the work we carried out for you and this review makes it all the better.
Hopefully we can improve your other windows at a later stage.
Sam Warne

Rated 5 out of 5 stars

Great service

We contacted Sliding Sash Solutions after a flyer through our door. Sam came round quoted and we went ahead and replaced our 7 sash windows with double glazed units. Sam was fantastic all the way through and we can thoroughly recommend his services. He is polite , punctual, tidy and reliable. We are really really pleased with our new windows!

18 July 2021
Unprompted review
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Reply from Sliding Sash Solutions

Thank you for the 5 star review. I am very happy with this review and most importantly you are happy with my work.
It was enjoyable to install the new sash windows into your property and they look fantastic.

Regards

Sam Warne

Rated 5 out of 5 stars

Professional and personable.

Professional and personable. We were pleased with the work done on our windows which was accomplished on schedule and with a minimum of disturbance. Cost was competitive. Happy to recommend.

13 July 2021
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Reply from Sliding Sash Solutions

Thanks George, with such large gaps around your windows and proximity to the sea front it was certainly a test for our draught proofing! I’m glad you are happy with the work and our services. Andy Hiley.

Rated 5 out of 5 stars

Five Star review...We first used this…

Five Star review...We first used this company back in 2009 and they did a fantastic Job for us in Horsham. Dermot Cooke (who I understand is still with the company) sorted our issues and allowed us to keep our period windows. We have now had fresh dealings with the Sliding Sash Solutions and this time dealt with Shane Keens... just first class service - if I could I'd give 6 stars I would.

7 July 2021
Unprompted review
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Reply from Sliding Sash Solutions

I’m glad we could be of help, all part of the service. Many thanks for your kind words.Best wishes, Shane

Rated 5 out of 5 stars

I was very satisfied with the quality…

I was very satisfied with the quality of the work and the standards of service shown by Sliding Sash Solutions when they renewed my sash windows recently. Sam and his colleague were prompt, quiet and efficient, did excellent work and tidied up very well afterwards. I would recommend them.

25 May 2021
Unprompted review
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Reply from Sliding Sash Solutions

Thank you Andrew, for the lovely 5 star review.
I am delighted that you are happy with the end result and my work.
Sam Warne

Rated 5 out of 5 stars

Excellent new sash windows

We are very happy with our new double glazed sash windows. Sam was meticulous in his work. He carefully covered existing furniture and carpets to protect against dust. His standard of installation work was of the highest and we noticed an immediate improvement in noise and draft reduction. He also kept us informed on progress and next steps all of the way. A thoroughly professional operator.

2 May 2021
Unprompted review
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Reply from Sliding Sash Solutions

Dear DB,

Thank you for your online review.

I am delighted to hear that you are so pleased with the new Accoya sashes that we installed for you.

Thank you again for the kind words and honest review

Sam Warne

Rated 5 out of 5 stars

We would definitely recommend them.

We were extremely pleased with the service provided by Sliding Sash Solutions. They were efficient, hardworking, professional and friendly. The finished work was a high standard and we would definitely recommend them.

2 May 2021
Unprompted review
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Reply from Sliding Sash Solutions

Mrs Talbot

Thank you for your Trustpilot review.

I am glad to hear that you are delighted with the windows that we replaced for you.

I would like to take this opportunity to thank you for your custom.

Best wishes
Sam Warne

Rated 5 out of 5 stars

An excellent result. Top class work

An excellent result, Sam was incredibly professional and personable. The work was carried out to a high standard wth as little disruption as possible. Immediately noticed a reduction in noise and draughts. I would recommend the product and service without hesitiation.

16 February 2021
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Reply from Sliding Sash Solutions

Thank you for the 5 star review.
I am extremely happy with the result of your windows and even better to have another happy customer. Kind regards, Sam.

Rated 5 out of 5 stars

Sam was professional and did a good…

Sam was professional and did a good job. Would be more than happy to recommend.

8 February 2021
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Reply from Sliding Sash Solutions

Thank you for using SSS again and for the nice review. We look forward to working with you in the future. Kind regards, Sam Warne

Rated 5 out of 5 stars

Excellent service

23 December 2020
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Reply from Sliding Sash Solutions

Many Thanks for taking the time to review our company, I’m delighted that you are pleased with our service. Kind regards, Andy Hiley.

Rated 5 out of 5 stars

We had a very tricky project and got…

We had a very tricky project and got disrupted by Covid. We received an excellent service and the end result looks great.

23 December 2020
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Reply from Sliding Sash Solutions

Thanks Caroline, I’m glad we were finally able to install your new doors despite the delays of a global pandemic! Best wishes, Andy Hiley and team.

Rated 5 out of 5 stars

Everybody needs new windows from Sam

Everybody needs new windows from Sam! We worked with Sam for a year & in that time he has been absolutely brilliant, clear & honest and his work has transformed our house. Thank you!

15 December 2020
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Reply from Sliding Sash Solutions

Mr Branson,
Thank you so much for your 5 star review.
It was a pleasure to work for you and in your stunning home.
Thank you again
Sam Warne.

Rated 5 out of 5 stars

Andy was recommended by a neighbour

Andy was recommended by a neighbour. Needed two poorly fitting casement windows removed, rotten sills replaced, replace wooden mullion, windows refurbished, putty replaced, new hinges and window furniture and refitted. Communication was good from the initial contact my email. Always turned up as stated. I had to adjust start date due to other work being done with no problem. Turned up for a two day job and just cracked on with it. Found other rotten wood during the work and just got on and replaced it, but stuck to his original quote. Windows now fit perfectly and make a good seal to block out the wind and rain of coastal Brighton.

Friendly guy with very pleasant manner.

24 November 2020
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Reply from Sliding Sash Solutions

Many thanks Mr Teuten for your kind review, Given your exposed location near Brighton historic sea front, I’m glad I was able to repair your windows and improve there performance; thanks for choosing us to carry out this essential work. Andy Hiley

Rated 5 out of 5 stars

Really good!

Really good, but so busy they are hard to get hold of. Want to use them again for another job.

18 November 2020
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Reply from Sliding Sash Solutions

Thank you Mr Reynolds, Glad you are happy with the work, I hope we can find time to help with the door too. Kind regards, Andy.

Rated 5 out of 5 stars

I had looked without success for a way…

I had looked without success for a way to have broken sash windows mended - specialist work. Helped by a tip of work being done by Sliding Sash Solutions. some miles away, I phoned.
Andy Hiley of Sliding Sash Solutions Brighton area was immediately helpful. Though very busy he took time to visit the property, assess the work needed, gave me good, helpful advice, fitted the work in at an extremely busy time for the company. People who saw his work at my property hired him to do work on their new house. Andy is an excellent ambassador for the company.

18 November 2020
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Reply from Sliding Sash Solutions

Thanks for your lovely review. Your windows, although a modern design, are something we do occasionally get involved with, I’m glad we were able to help on this occasion and to pick up another job in the process was an added bonus. Thanks again, Andy Hiley.

Rated 5 out of 5 stars

Another great job from a true professional

This is the third piece of work by Dermot on my windows. Now every single sash window in my house opens and shuts smoothly, doesn’t rattle, and doesn’t let a howling gale through. Bliss. And on top of that, Dermot is the consummate professional, keeping me informed, turning up bang on time as promised and leaving things as neat and tidy as when he started. Great job.

17 November 2020
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Reply from Sliding Sash Solutions

Dear Judith. Thank you for your kind and detailed review. Much appreciated. Its always a pleasure working for such a wonderful customer. Best wishes, Dermot.

Rated 5 out of 5 stars

Delighted with my new window

Delighted with my new window and genuinely impressed by Andy's passion for his work and willingness to cheerfully go the extra mile when the job became more complicated.
Thankyou

16 November 2020
Unprompted review
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Reply from Sliding Sash Solutions

Thanks Sue, a window that is over 100 years old can always throw up the odd unexpected problems, for me it keeps the Job interesting! I’m glad you are pleased with the results. Andy Hiley.

Rated 5 out of 5 stars

Work was carried out exactly to the…

Work was carried out exactly to the timescale. Dust covers were placed throughout the room to minimise mess and the room was cleaned after each day of work. All work to be carried out was explained thoroughly and a complete explanation was also given when job was complete. Very friendly, very professional and I thoroughly recommend this firm

13 November 2020
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Reply from Sliding Sash Solutions

We always strive to provide exceptional service throughout the job, from the moment we put down our first dust sheet to the final clean up, many thanks for your thoughtful review. Andy Hiley.

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