Slimcase Reviews 140

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Ordered a slim case 25 working days ago. Still no order received. So that’s 36 days in total. Would not recommend this company. Temu and SHEIN quicker and cheaper.

Rated 1 out of 5 stars

Bought a transparent iPhone 14 pro max case, and it is made out of cloudy plastic like those used for food storage. These won't turn yellow because its already not transparent. It is milky and looks t... See more

Company replied

Rated 1 out of 5 stars

I bought a slim case for my S26 Ultra and honestly, it’s been a disappointing experience. The case itself feels very fragile. It slipped out of my hand once, and that was enough for it to crack. W... See more

Rated 5 out of 5 stars

Its a case i was always looking for which doesn't hide phone look and feel, after several cases landed to this. Its perfect fit and customer support is awesome. Initially receive wrong case for S21 bu... See more

Company replied

Company details

  1. Mobile Phone Accessory Shop

Written by the company

The Invisible Protective Case for everyday bumps & drops, designed in Singapore. Our cases are designed to keep the original touch & feel of your phone.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have been using SLimcase for my…

I have been using SLimcase for my Iphone13 almost 1 month. The worst cheap quality, an over-prised cover I have seen ever.
You need to protect this cover, the cover cannot protect your mobile.

Don't fall your mobile even from inches above the ground the case will get cracked.
3 corners are already gone from my case waiting for the last one to go :)
Many scratches on the backside.

Better to buy 200Rs transparent silicon cover.

24 August 2022
Unprompted review
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Reply from Slimcase

We have thousands of happy customers with us. However we are really sorry for not being able to live up to your expectation. We also offer one time replacement for over 2 years warranty. If you have any queries or questions when using our product, please feel free to contact us.
Thank you for being a customer!

Rated 1 out of 5 stars

Used & Poor quality product

Used & Poor quality product
I recved this product after waiting for 15 days & guess what the product is used one. Dont fall on their marketing trap. The product is like any other product of worth rs 200

19 August 2022
Unprompted review
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Reply from Slimcase

We're very sorry about the problem you had with Slimcase. We have already did a full refund to you. We will take note of your feedback and improve better in our operations. Your feedback is appreciated.
Thank you for being a customer!

Rated 5 out of 5 stars

Really Slim and also good service

Th case is really slim and fit well om my IPhone . The first case they sent had very minor defect but the Customer service team immediately sent a replacement. Happy with the case - something i have been looking for long.

B T PHILIP

13 August 2022
Unprompted review
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Reply from Slimcase

Thank you for sharing your experience! We are happy to hear that you fully enjoyed our services. ❤️

Rated 1 out of 5 stars

I'm surprised to see 4 rating for this…

I'm surprised to see 4 rating for this case.
First of all there is no google review, No review option in FB and if in case if you write a negative comment on their FB post or Insta post, immediately they will delete it. They are very prompt in it.
I opted for this case despite the higher cost, because of their social media marketing and positive reviews i have seen across in other portals. Unfortunately i fell in the trap.
I placed the order through their website, funniest part is there is no option to sign up an account in their website or track the order. In the email i recieved from them, it shows me to download some app. I did it and still could'nt track the order. I waited for a week, then I contacted the customer service, again please note, there is no contact number, the only way to contact them is through FB messenger or Email. i received response a day later and they said, its been shipped and shared me a link, in that link it shows the item is shipped through EKART and a EKART tracking ID is also present. I went to EKART site and try to track with the given tracking ID and surprise! No such Tracking No. exist. I told the customer support the same thing and then,they said, its not shipped yet, they will do it soon and said, the current weather condition is the reason for the delay. Already 1 week had crossed and they didnt even shipped it and they couldnt tell me an ETA. Then after an hour of argument, they agreed to share me an ETA by next day. The very next day i contacted them, they dont even have any update, i asked them to cancel the order and refund. They said it will take another day to get it cancelled and refund will take another 5 days more. Till now i didnt recieved any refund or cancellation Email. This company does not exist and its fake. i have a request to you guys, please dont fall for them. I'm going to wait for another week and if no further response, i'm planning to take legal action against them. So guys please dont ever fall into the trap.

11 August 2022
Unprompted review
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Reply from Slimcase

Once again, we are extremely sorry for the bad experience you've been through. As mentioned earlier, the delay is from our shipping partners and we are trying our best to find the best solution. We have received your cancellation request, but today is a national holiday and warehouse is not working. We will definitely get back to you with a response tomorrow as promised. We look forward to getting this issue resolved.

Rated 5 out of 5 stars

I super love the product and the person…

I super love the product and the person i'm talking to is very accomodating. I highly recommend this product. I'm a happy and satisfied customer and i will keep to support the slimcase 😊❤️

21 July 2022
Unprompted review
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Reply from Slimcase

We are pleased to know you are happy with your purchase. Thank you so much for your positive feedback 🥰

Rated 5 out of 5 stars

Delivery is so quick!!

They said it may take 2-4 days within Manila, but I got it next day! Plus the cases are pretty awesome! Their staff is so polite and answer my query fast! Will recommend you to my friends and relatives.

20 July 2022
Unprompted review
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Reply from Slimcase

Thank you for sharing your experience! We are happy to hear that you fully enjoyed our services. ❤️

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Case size is prefectly fixed, material good and very great.

Fast delivery. And friendly & quick response from the customer support team. I love it!

19 July 2022
Unprompted review
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Reply from Slimcase

Hello. We greatly appreciate your recommendation. We always strive to provide the best products and services and it is a pleasure to know that you are happy with your purchase with us. Thank you for taking the time to post your review and for giving us the 5-star rating!

Rated 5 out of 5 stars

Its a case i was always looking for…

Its a case i was always looking for which doesn't hide phone look and feel, after several cases landed to this. Its perfect fit and customer support is awesome. Initially receive wrong case for S21 but dispatched correct one for S21 once reached to support over email. Initially i had dilemma how reliable this brand is but after this interaction i have ordered another case for my wifey as well.

19 July 2022
Unprompted review
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Reply from Slimcase

Hi Neeraj! Thank you for giving us a try and even more, for leaving us such a wonderful review. Our values put customer satisfaction as our top priority and its satisfied customers like you that make our job wonderful. Once again, thank you for choosing SlimCase!

Rated 4 out of 5 stars

I disliked other cases just like you guys too

I disliked other cases just like you guys too. Slimcase is exceptionally slim, extremely light, and protective. I really want to make Slimcase the only case I ever need. I’ve been using Slimacase and tempered glass for my iPhone 13 mini for about a month now and I could not comment on the case turning yellow over time yet. I however would like to say a few other things about it. I put on my case when I’m on the go and remove it when at home and I notice the case form/structure deformed in a few spots such as the power button and volumes cut-outs even though I’ve been handling it with care, put on and remove gently. Another thing that I would like to point out about the case is it would be great if you guys can make it scratch-resistant, more thumbprint resistant, and dust resistant in the future. Even after using it for just about a month, the scratch marks are very noticeable, especially under light. Also, the case gathers dust particles quite fast. Next is the tempered glass. I really love it. This is the first tempered glass that I ever bought that perfectly fits the phone screen and the installation is super easy with the installation frame. It surprised me. However, after the installation, there’s a tiny bubble on the middle of the screen that won’t disappear no matter what I tried even though I followed the instructions and steps correctly. It’s quite annoying but I can live with it. I just hope it could be better. Like the case, I also hope you guys can make the tempered glass will be more thumbs print resistant and dust resistant in the future. Last but not least, I would like to thank you guys so much for your brilliant and smart efforts.

13 July 2022
Unprompted review
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Reply from Slimcase

Thank you for giving us a try and even more, for leaving us such a wonderful review. We value each feedback we receive as it helps us in improving our products and services. If you ever have concerns or require assistance, please don't hesitate to contact us and we will be glad to assist.

Thank you for being a Slimcase customer!

Rated 1 out of 5 stars

Very very disappointed with the…

Very very disappointed with the product, its expensive, but thats is ok. but withthe price the quality is not good, within 10 mins of using it, i had scratched in my case when i had put it on my pocket,funny thing is I didnot carry anything inside my pocket.

9 July 2022
Unprompted review
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Reply from Slimcase

We are so sorry that you had a bad experience with Slimcase. With 2 years warranty, you can contact our CS team to get 1 free replacement. In addition, We really appreciate your feedback, we will try to improve the product in the near future.

Rated 1 out of 5 stars

No return after purchase!

I ordered a case because I thought that this one is better than all other slim-cases on the market. But it’s 100% the same as from another company you can find on Amazon. I just had a quick look, but they don‘t allow return after purchase! The case was not used and still in the packing.

7 July 2022
Unprompted review
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Reply from Slimcase

We have thousands of happy customers with us. However we are really sorry for not being able to live up to your expectation. We don't allow return after purchase as we make sure that all our products are of the highest quality. We also offer one time replacement for over 2 years warranty. If you have any queries or questions when using our product, please feel free to contact us.

Thank you for being a customer!

Rated 5 out of 5 stars

Best cover

Best cover ! Better than apple’s product.recommended!!

28 June 2022
Unprompted review
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Reply from Slimcase

Thank you so much for taking the time to post your feedback. We are happy to meet your expectation! ❤️

Rated 5 out of 5 stars

Iphone Slimcase Concern

Bought my iphone 12 slimcase last June 8, then after several days of use, the case has a damage on it as of June 15. I am worried now about its quality if in case my phone get dropped by accident. Note that as much as I want to take care my phone, I'd like also that the case is damaged free. I am looking forward that this product could also consider quality materials aside from aesthetics. Durability should be on top of everything. Also, looking forward for product warranty.

--
Followup Review
I am now giving a five star review to slimcase for being so responsive to customer's concern. They sent immediately the product replacement as per warranty. They are really true to their words. I love their products. Definitely will order again. Thank you very much.

15 June 2022
Unprompted review
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Reply from Slimcase

Thank you for taking the time to post your feedback. We value each feedback we receive as it helps us in improving our products and services. We regret to know you were not happy with your purchase though. We will definitely work on this with our manufacturer for our next release. We were able to send you an email. We look forward to getting this issue resolved.

Rated 5 out of 5 stars

Best product

great product for user exp. Highly recommend

8 June 2022
Unprompted review
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Reply from Slimcase

Thank you for giving our product a try and leaving us such a wonderful feedback! We are happy to meet your expectation! ❤️

Rated 5 out of 5 stars

Good customer service.

Good customer service.
My case had minor scratches when I received it, but they issued me a new one without requiring me to return the old one. Love this case!

8 June 2022
Unprompted review
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Reply from Slimcase

Thank you so much for your feedback - great to hear you're enjoying the product. ❤️

Rated 5 out of 5 stars

Cuuuuute!!!

Cuuuuute!!!
It is so cute! I really like the frosted color. The design is super slim and lightweight, but I think it's quite durable to protect the phone. However, the delivery was a bit long, I waited 5 days to receive it 🥲

2 June 2022
Unprompted review
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Reply from Slimcase

Thank you so much for the good feedback! We only want the best Slimcase to our customers.😊 All the best and have a good day. 🥰

Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted
It's super slim & sleek. Worth the money for a high-end minimalist phone case🤗

1 June 2022
Unprompted review
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Reply from Slimcase

Thank you for giving our product a try and leaving us such a wonderful feedback! We are happy to meet your expectation! 😍😍😍

Rated 5 out of 5 stars

Good customer service

Good customer service
My case was broken, but the company sent me an replacement. highly recommend for you

1 June 2022
Unprompted review
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Reply from Slimcase

Thank you for taking the time to post your feedback. We value each feedback we receive as it helps us in improving our products and services. Keep safe! 🥰

Rated 5 out of 5 stars

Highly recommended

I have read a lot of negative reviews and doubts about this product. But after using it, I really love it. The case is very thin, light, and feels very comfortable to use. Hopefully, Slimcase will release many new models in the near future.

30 May 2022
Unprompted review
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Reply from Slimcase

Thank you for giving our product a try and leaving us such a wonderful feedback! We only want the best Slimcase to our customers.😊 All the best and have a good day. 🥰

Rated 5 out of 5 stars

The product is super thin

The product is super thin, but very sturdy. I dropped my phone but it was fine. However, the product is quite limited in color. Hope they release more colors.

28 May 2022
Unprompted review
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Reply from Slimcase

Thank you for your positive feedback! We will soon release more colors. We hope to have the pleasure of serving you again in the future. 👐

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