The company was vague on what constitutes local channels. No trial period and under the assumption that the Blue with an add on would give me every channel I requested I signed for the discounted thre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Sling TV lets you stream your favorite live shows and on-demand entertainment, without the long-term contracts and hidden fees. Get the channels you want, top features like video replay, and the freedom to cancel easily online — all for a simple low price.
Contact info
United Kingdom
- support@sling.com
- sling.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There is not a live person on the earth…and local channel set up has to have AirTV antenna $$$!
There is not a live person on the earth that you can talk Sling now! I’ve had it for years and now there’s no live person and if you have problems, it’s a nightmare to try to get help. If you want local channels and ability to record the shows on local channels, that is another nightmare! The AirTV antenna you have to add to your TV is very expensive and you have to buy another antenna to go with it to work! No help can be found online. No number can be found to call and they are terrible at customer service! I’ve ordered one more AirTV antenna to try to get this thing to work and yeah, if it doesn’t work, I’m done!
Sling falsely advertises
I honestly would give them less than a one star. This has been the worst experience, regarding television and online streaming. Sling falsely advertised that I would receive sports channels if I gave $11 extra a month. This did not happen. Nor did any of the sports channels that they said I would receive. Show up on my screens. After contacting chat and being hung up on several times. I decided to just cancel the entire subscription. Slang is the worst streaming Network I have ever experienced. I would rather pay 40 times the amount to another provider than to interact with this garbage platform, company.
Have had sling about 3 years now used…
Have had sling about 3 years now used the day passes during football season no issues
Pain in the ass to try and cancel
Pain in the ass to try and cancel. Make sure you do not have a second email tied to your account, even though you canceled they kept debiting $60.99 per month from our bank because the second email wasn’t cancelled. Told there would be no refund so I definitely won’t be back.
Untrustworthy company
I signed up for a 1 day pass for $4.99 to watch a football game. When reviewing my credit card statement this month I noticed they charged me $29.99 instead of the $4.99 they advertised and then proceeded to charge me $60.99 later for a full monthly subscription. When I asked for a refund they gave me back the $60.99 but told me they couldn't do anything about past charges. It's theft. Avoid this company.
Trash!!!
Trash!!!! Paid for 1 day of service to watch Super Bowl and it was blacked out! Garbage 0 stars is what this trash service gets. I would be ashamed!
Sling is a scam
Sling takes the pluto TV app which is free and adds a couple of channels to upcharge. Not worth paying for, it's a scam you will actually see pluto TV in the commercials.
Highly disappointed
I had sling tv service i paid it every month on the 29th. In Jan I paid it on Feb 4th I went to upgrade my service from orange to orange/ blue I paid the extra probated rate and last night on Feb 7 my service was canceled then I got an email saying I could restart my service but had to pay another 66.90 why would I want to pay that to restart when I just paid it and they are the ones that canceled my services, so beware if you use sling tv
I had sling for years
I had sling for years.
Now? You can't talk to a human.
They have billed me for streaming and all I did was call to restart my account.
So I either have to sue em and file a complaint with the FCC. There people have went to crap.
Sling TV is horrible
Sling TV is horrible. Loading, picture quality, buffering issues, and overall setup is terrible. Don’t bother with the service. Not worth the money or hassle. It’s cheap for a reason. I hate Sling TV
I’ve had Sling for over a year now and…
I’ve had Sling for over a year now and it used to be great. It was working great 2 weeks ago, and now Constantly buffering, or has outages. This sucks! Will be switching to Hulu!
The worst payed for streaming service ever
The worst payed for streaming service I have EVER used. Absolutely garbage. My internet speed is around 1g and sling is still lagged out TRASH.
MAKE ORANGE AND BLUE FREE
THEY SUCK
Adss
Ads. Ads. More ads. Ads. Ads. Ads...and it goes on. Same ads again, and again.....and again. Borderline or over the line psychological harassment. Wait a sec...another ad. Ad ad.
Wants my date of experience? Ha, it's been the whole time, 365 days a year.
the worst customer service/ doesn't load either
the worst customer service. I was talking to a guy there to help because none of my channels will load and he was incredibly rude and basically said it was my fault? and they are raising their prices next month an additional 4 dollars...Im going to move on from this service. None of my other streaming services dont load and the "chat" folks are so rude. I want to be able to get a person on the phone and fix my issue...good luck,
Avoid Sling
DVR has been down for over 10 hours. No refund or credit. I’m done with Sling.
For the second year in a row Sling has…
For the second year in a row Sling has deleted my DVR football games... I only use Sling for College football.. My subscription is restarted August of the pass two years and ends right after the Championship game.. Also each of those years I pay extra for Unlimited DVR space because I record the football games I'm not able to watch at the time its broadcast, so I Watch them later in the off season when football is over... Today My 60 recording are gone.. One of the projected benefits of Sling is.. You can pay for "JUST" the DVR and have access to your recording up until 9 months of the recording.. So after the last game I downgrade my subscription to just to Unlimited DVR subscription which was suggested to me by them to not lose my as a customer every year until football restarts.. Both years all my recording are gone in one day... My first recorded football game is the first week of the season every year August 31st... So 9 months expiration isn't up January 23rd.. They did the same thing last year too..
Tried Sling for a week free at an…
Tried Sling for a week free at an advertised rate of $24.99 a month then decided to cancel for not using it much. Upon trying to cancel, was offered a discount rate of $18.40 in the Sling App each month to keep my business. Selected this discounted plan in Sling android app and experienced the only technical error when using the app with "experiencing technical issues" upon trying to change to discounted plan. Chat with agent and immediately they want credit card and address info upfront without answering questions why they need this info upfront and they tell me that they can't give me that plan with an excuse that they didn't have the ability to change my plan themselves because of "partner billing issues". Really? This must happen every time when someone wants to cancel.
So, I created a new account and contacted Sling as a new customer to set up the $18.40 plan that I agreed too but could not get the offer to "update" and customer service said cannot do it either. Really?
Then, agent sends a pasted message saying the "everyday select plan is $19.85" fragment is pasted into the middle of service agreement but also lists the regular plan price of $24.95 in the same message without clearly explaining why there are two prices listed in the canned service agreement pasted message. I asked which price am I going to pay and agent refuses to address this question why this snippet of $19.95 is doing in the message without explaining what it is. Every question i ask afterwards is responded with the pasted service agreement with two prices with a pushy "do you agree?"after the legalize. And now there is no delay by Agent to consider what I just asked and now the Agent is pasting "Do you agree?" over and over about three times.
I finally say I think you are pulling a bait and switch scam and I get the same paragraph with two prices listed in the text with the forceful placed "Do you agree?" The agent responses are now conspicously delayed suddenly I guess to see if I'll just go along with ambigous pricing and forceful "Do you agree?" After stating the very obvious discrepancy the agent immediately disconnects and I get the canned thanks for checking out Sling. They wasted my time having to report them and going through the process of signing up again.
That discounted plan was never presented without conflicting statements what price you are agreeing to so it is my opinion that they very conspicuously peppered "The everyday Select plan is $19.95" fragment without explanation or logical flow in the paragraph and lists that you will be paying $24.95 starting on this day every month etc. but you cannot select it yourself because of the only glitch on the android Sling App is when trying to select the discounted plan although the Sling app presented the discounted price when I initially cancelled my $24.95 subscription. The customer service agent simply ignored any question to resolve the double meaning and kept pasting the aggressive question "Do you agree?" without clarifying the conflicting terms.
When I stated that the agent was refusing to answer this question, the agent pasted the "Thanks for contacting Sling" etc and the chat was terminated by the agent.
I guess they do not handle customer service by phone because a new customer can easily record the agent giving unscripted evasive answers. But text chat is better suited for a scam because they can paste carefully worded, ambigous, attorney approved pasted messages when a person askes about which price you will pay in the "Agreement"
I have screenshots of the service agreement discrepancy and sudden refusal to clarify the Agreement from Agent
Buffering and disconnection issues interrupt viewing
I have tried to deal with Sling directly to no avail. They tell me it's my internet connection (which has been thoroughly tested and reset prior to contacting Sling each time I've reached out) When they hear that, they move on to its your bandwidth and capability/capacity of my internet provider, also FALSE. Per Spectrum directly. I've spoken with supervisors who say they will followup with tech support and NEVER do. I'm ignored. I pay $50.99 per month and have hourly disruptions in service due to buffering, frozen screen and actually being kicked off the service back to my smart TV homepage. I have researched reviews and Sling seems to be at the top at 9.8! What now, this is ridiculous.
Was suppose to be free trial they took…
Was suppose to be free trial they took my $60 I called ti cancel next day and since the tv was on for an hour they won’t do anything about it they just kept my money. I chatted with Ricardo and continued to ask for supervisor and he ended the chat on purpose
Be careful with this App. If you have internet TV
We’ve had Sling for years. They were basically a 5 star App. for us at the beginning..
The past year & a half we’ve been watching a lot of The FOX News channel.
We will be watching it and all of the sudden the screen would freeze or the program would black out.
My husband & I thought it was just the Sling App.
It stopped for awhile. But then about 2 months ago, we started noticing that our opening page just automatically stopped displaying our frequently watched programs & they put CBS News & ABC News on the opening page instead, This made it difficult for us to find the FOX News Channel. (We NEVER watch CBS or ABC News.) I/we are not the suspicious type of people.
We had started noticing some very strange station changes pop up a lot on our Screen when we are watching the FOX News Channel. I first noticed this when I was watching Martha Mcallum & I was feet away from any channel changer. When I looked up, I saw a large CBS emblem on the screen & 2 women discussing the president.
These types of things have been happening at least once a day for the past month.
Then today, I go onto the Sling opening channel page, press “Faulkner Focus” show. The Faikner Focus App disappears,
I then see the white bordered box that was around “The Faulkner Focus” App., now was around the CBS News App.
I try to go back to find The Faulkner App & then it starts tunning into the CBS News program…WOW!!! It is actually happening again as I write…...I am a bit freaked out about all of this.
It really feels like a hacking type of program violation.
We are going to report this & find another App. That offers the The Fox News Channel on it. We have Fox Nation, but we also want to find something with shows like, the History Channel, Discovery & others stations that Sling offers. I don’t want to worry about these weird hacks that continue to happen….
The information above is true.
I apologize for the length of this write up…
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








