Slipsfromstock Reviews 303

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Customer service is shocking. We ordered a sample first and the brick slips looked perfect — a good mix of tones with red bricks included. However, when the full order arrived, over 60% of the brick... See more

Rated 5 out of 5 stars

From ordering to collection first class 300+ tiles not one broken, all uniform looked at other suppliers but chose these guys, fantastic, would certainly use again. no samples ordered pics where very... See more

Rated 2 out of 5 stars

Extremely expensive shipping and unnecessarily came on a pallet through separate haulage firm. Items were damaged on arrival (poorly packaged). Replacement items sent and these came through a differ... See more

Rated 1 out of 5 stars

Awful experience! We ordered a blended palette, but after waiting 15 days for delivery, they sent bricks that were all basically the same colour. Despite providing multiple photos clearly showing the... See more

Company details

  1. Brick Manufacturer
  2. Building Materials Supplier
  3. Tile manufacturer
  4. Tile Shop

Information provided by various external sources

The Uks Largest supplier of genuine Brick Slips, offering free Next day delivery on orders over 10m2, free samples, supplying the retail and trade markets, Discounts available for trade and commercial orders, We keep a full range of accessories including adhesives and mortars.


Contact info

3.0

Average

TrustScore 3 out of 5

303 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 Stars

I ordered some samples from them and they are a really good size so you can really see what you are getting. Great communication also knew when they had been dispatched and when they were being delivered. Highly recommend!

2 February 2022
Rated 1 out of 5 stars

Greedy and unnecessary

I ordered 11 boxes of bricks and didn’t have enough mortar to finish the job (Slips from stock suggested one bag when I actually needed two)
They then Charged me an extra £50 delivery for one bag of mortar.
Not the best way to retain their customers

1 February 2022
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Free samples are set on a board and show a good selection of the slips. After placing my order it arrived the next day. There were a few breakages but these were replaced and again with next day delivery. Slips are great quality and reasonably priced. Highly recommend.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

Best feature in the house!

We ordered 3 samples from here first, they were completely free and send you a good sized board with the slips on them so you get a good idea of how they will look. We went for the London Yellow Weather with the lime mortar and it’s one of my favourite areas of the house! Delivery was unbelievably quick and the brick were well packed, they arrived during a storm and sat in our drive for 2 days until we could move them and once opened they were bone dry!

17 January 2022
Unprompted review
Rated 3 out of 5 stars

The brick slips and delivery time where…

The brick slips and delivery time where excellent however I emailed prior to buying to ask for help working out quantities needed as you state on your website we are able to do. unfortunately I got an email back stating I should refer to the quantity calculator on the website and that was it. As such I purchased what I thought was correct but ended up with 3 boxs left over. Again emailed to ask about return and refund. Email reply stated I need to return at my own cost and then referred me to terms and conditions. After reading through this it states that I would be issued a voucher instead of a refund. Even when returning within the 30 day period.

12 January 2022
Rated 5 out of 5 stars

AMAZING

AMAZING. Saved my project when I was let down by a very poor company (Higgins Cladding). Despite being just before the Christmas break Slipsfromstock got my order to me which meant that I was able to complete kitchen. The product was amazing, delivery fantastic. Of course there were a few broken bricks ( about 2%) but this is to be expected. My son is a bricklayer and said the amount of soft red bricks we had broken was well below that he would expect.

4 January 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting customer services poor…

Disgusting customer services poor package and delivery - Ordered as required and was waiting for delivery details and had not received until I received a call from my wife that they had arrived. I was out for the day working and not back to late. Dumped on my driveway so at 10pm at night I am moving them to my garage. One of the cement bags wasn't sealed so now have great stains over my reskin driveway. Had a whole bunch of slips broken. Took a while to get a response. Finally after getting frustrated at them they sent a response and replacement slips. badly packaged and again half were broken so still short. Today I get a response saying its not their issue, I have to deal with the courier company even though they charge and book the courier. Can't be trusted and no customer service. better spend your money on a more reliable company rather run the risk.

3 December 2021
Unprompted review
Rated 1 out of 5 stars

Products are excellent, delivery not so

Products are excellent. Really like what we have ordered. However, the delivery driver arrived with no pallet truck to get our order off of his vehicle. This resulted in my partner and I having to handball the delivery off whilst the driver watched. I'd consider this unacceptable considering the £50 delivery charge. We complained to SlipsFromStock and their response was very poor. We would have been happy with a refund or £50 voucher for our next order.

As of yet, we are still not at a resolution. I will update as this progresses.

Update as of 2023: no resolution was ever offered

30 November 2021
Unprompted review

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