While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Didn’t receive my dress. This lady used false tracking information to lie and say I got it. Do not order from her ! She doesn’t have the stock she is promoting.

Rated 2 out of 5 stars

I bought 2 of the pre order scarfs (21 business day dispatch) over 2 months ago and still not received anything. No confirmation of shipment not even a tracking order. I contacted the business owner a... See more

Rated 5 out of 5 stars

I’ve purchased multiple times from SLKN and will definitely be buying again! Every item I have received is amazing quality. This business also offers great customer service. I had a delivery issue and... See more

Company replied

Rated 1 out of 5 stars

All of the items I ordered were poor quality and the sizing is completely off , I had reached out to slkn about help with sizes and went for what was recommended which still didn't help. They were hel... See more

Company replied

Company details

  1. Clothing Shop
  2. Ladies' clothes shop

Written by the company

SLKN is a London based small business. We love to provide comfortable and classy street styles bringing girls confidence. As a young female entrepreneur building my brand from the bottom, up i am super grateful for all the support.


Contact info

2.0

Poor

TrustScore 2 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not legit

Didn’t receive my dress. This lady used false tracking information to lie and say I got it. Do not order from her ! She doesn’t have the stock she is promoting.

30 April 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

I ordered this in april and its only just been shipped, no communication from the company; absolutely sh!t they should be shut down i will never shop with them again

28 October 2022
Rated 1 out of 5 stars

This business is a scam!!!🤬 I never…

This business is a scam!!!🤬 I never got what I paid for and no one was communicating with me. I had to go out of my way to find out anything about my order. I was so very disappointed because I was so excited.😠 Firstly, my order was hugely delayed. I got clothes that had MAKEUP STAINS on alllll around the neck around.🤯 I’ve got sensitive skin. These stains had me itching myself. 😫How can you send a valid customer cloths that have already been worn and not even washed.🤔Basically what I ordered is basically nothing compared to what actually got delivered. And for that, I had also ordered sone specific stacked pants and what they sent me in my final package was NOTHING compared to what I actually ordered. They just sent me some sequinned ugly looking uncomfortable, unfaltering, not my size pants.🤢 I was left unwanted, unappreciated by the business and I will NEVER shop for them again. The business is atrocious and unrealistic, A SCAMMMM. If I could put pictures as I would. They must only send the true items to actually influencers because us normal girls aren’t getting exactly what we are ordering.😤

9 March 2022
Unprompted review
Rated 2 out of 5 stars

I bought 2 of the pre order scarfs (21…

I bought 2 of the pre order scarfs (21 business day dispatch) over 2 months ago and still not received anything. No confirmation of shipment not even a tracking order. I contacted the business owner and exchanged a few emails but wasn’t able to establish if my order had even been shipped out to me. She offered me a refund, I would except it only I am unsure because I would order the items again but i don’t want end up in the same situation

16 June 2022
Unprompted review
Rated 1 out of 5 stars

Product came very late and when I asked…

Product came very late and when I asked for a refund after I was told to return the product they lied and said they have sent it, still haven’t received a refund after 2 months. They are very unprofessional.

5 January 2022
Unprompted review
Rated 5 out of 5 stars

10/10 recommended

Absolutely love SLKN I enjoy the diversity of clothing and stage quality is just impressive, as well as the limited editions and unique designs.Overall I’m completely satisfied.10/10 recommended.
Looking forward to wearing a dress that I recently purchased!

21 October 2021
Unprompted review
Rated 1 out of 5 stars

Not what I expected

All of the items I ordered were poor quality and the sizing is completely off , I had reached out to slkn about help with sizes and went for what was recommended which still didn't help. They were helpful when it can to me spending money not so much when I needed help with anything else. Some of the items do look lovely but they're over prices and you can find the majority of it on other sites for cheaper but I'm still not sure the quality is worth it.

16 October 2021
Unprompted review
SLKN logo

Reply from SLKN

Hello, we are so sorry about this! I’ve just gone back through our Instagram dms and emails to try find anything I may have missed and not responded too. We offer refunds and exchanges so if you aren’t happy please do contact us for one! Or let me know your order number/ contact details and I’d happily reach out to you. We also would love to know what you ordered as we haven’t had any complaints regarding poor quality and we wear our items all the time! Sorry again and look forward to hearing from you again soon

Rated 5 out of 5 stars

SLKN are everything

SLKN are everything! I have bought from them a few times and it’s the quality for me💅🏾
The customer service is also very good and I always receive my items very quickly. I would recommend SLKN to anyone that is interested in getting clothes quickly for a night out or even for a casual cheeky day out with your girls!

You won’t be disappointed and I will forever be apart of the SLKN GALS.

25 August 2021
Unprompted review
Rated 5 out of 5 stars

SLKN’s customer service is great!

SLKN’s customer service is great - anytime I’ve ordered or had an enquiry you can guarantee if you drop them a message on Instagram, they are going to go out of there way to meet your request, the brand makes you feel welcome and valued just through a message. I love the variety of clothes and rotation of stock as well as the limited pieces and original designs. I have a number of scarfs from SLKN which are perfect, I was worried about washing them but have had 0 problems and always get complimented. Can’t wait to get a chance to wear a dress I got as my most recent purchase!

25 August 2021
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. Website is very easy to use and the clothing’s of a great quality. Ideal delivery times also.

18 July 2021
Unprompted review
Rated 5 out of 5 stars

Amazing clothes and lovely owner!

Amazing quality clothes and true to size! Fast shipping. Lovely owner, so helpful when messaging about any queries! Customer service 10/10. Lovely pieces, will definitely be shopping again!

18 July 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look