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Rated 1 out of 5 stars

Dont ever deposit any money to this site. 2 weeks has passed and my withdrawal is still pending (8x my deposit) same bot response over and over from Carlos in livesupport. Asked about their license... See more

Rated 1 out of 5 stars

I made a withdraw of 100€ but the problem is you cant upload your documents with your iPhone , they dont accept jpg or pdf , only Image , and you also cant upload it with email because you will rece... See more

Rated 4 out of 5 stars

Slootz Casino has breathed new life into my gambling experience! The pros include generous bonuses, fantastic email surprises, top-notch customer service, a diverse game selection, and fast cashouts.... See more

Rated 1 out of 5 stars

I'll keep it simple for you. This casino does not honour withdrawals and you will lose your money even if you win. They have strict terms and conditions that limit your withdrawal as well, even with a... See more

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling Service

Written by the company

Discover the thrill of a new era in online entertainment where excitement meets trust. We are a young and dynamic online casino, dedicated to providing you with an unmatched gaming experience.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Scam casino

Made a deposit of 20€ using a 280% promocode with 10x wager. Now it says that I need to to wager around 160,000€. I also tried to withdraw once, I did never get a single euro. I assume this casino also does not own a license because there is no information about the license nor the company that owns the casino. Stay away , this casino is a big scam.

13 March 2024
Unprompted review
Rated 1 out of 5 stars

Shame

I have the same problems other people encountered. I should've read the other reviews about this casino before I decided to create an account.
But I made some deposits, and even managed to get a cashout the first time. That was processed within a few days.
Then I decided to play some more, and I also won some more.
Now, I have 4 pending payout requests, the first one is requested 9 days ago. Each time I ask Live Support its the same answer: 'We at live Support do not process payouts etc. We forward it to financial department. Please be patient. Hope it will soon be done'.
I have sent them emails regarding these pending payouts. Still not a single reply.

In the mean time, they keep spamming me with bonus-offers (emails coming from same email address, instead of .io it ends with .co). Unsub doesn't work ofcourse.

I've been playing at several online casino's but I never had any experience like this.
Shame though, I think they offer great variety of games and many gaming providers to choose from.

I would definitely not recommend signing up at this casino.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Dont deposit, this site is shady

Dont ever deposit any money to this site. 2 weeks has passed and my withdrawal is still pending (8x my deposit) same bot response over and over from Carlos in livesupport. Asked about their license and he dropped another copy paste messaged, that has nothing to do about my question. These guys doesnt do withdrawals, save your money and time and play somewhere else, if you're going to play.

Giving them 1 star is even too much.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Didnt get my payment

Didnt get my payment, like im almost 2 weeks further and didnt get anything yet, they keep saying "We will forward it " but nothing happens.

24 November 2023
Unprompted review
Rated 1 out of 5 stars

I'll keep it simple for you

I'll keep it simple for you. This casino does not honour withdrawals and you will lose your money even if you win. They have strict terms and conditions that limit your withdrawal as well, even with a 35x rollover requirement on deposit bonuses (you can only "withdraw" 10x your deposit). I have been waiting over 2 weeks for my withdrawal that meets the terms and conditions and these thieves refuse to allow it, and when you ask for an update, their support staff is unprofessional, do not answer questions, and close your chat with a "bye bye". Totally unprofessional. Not to mention many have pointed out they operate without a license. I will be reporting them, but doubt that changes much. Save your money and gamble on a trusted website. These guys are criminals.

26 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam site! As an affiliate stay far away!!!

I started advertising this casino as an affiliate. My advice is to stay far away from this casino! The biggest scammers on the crypto casino market. Still havent recieved any of my withdrawals!!!!! Dont waste your money on this site!
Much love Ryansgambling
Ps you can watch me play slots and casino on twitch.com and kick.com just type in Ryansgambling and hit follow :)

11 November 2023
Unprompted review
Rated 1 out of 5 stars

the biggest scam ever

the biggest scam ever. won 3k but bonus to 200 fine i said reset my balance to 200 they just reset to 0!! no responses chat only says every time we will ask the team
these are criminals and thieves
i will address them to the gambling authorities this site needs to go offline asap

2 November 2023
Unprompted review
Rated 1 out of 5 stars

Withdraw pending since 1 month

My Account is verified, but the Casino still won't payout my winnings. The Support is giving always the same answer: "My payments need to be backlog and sorry for the delay." You deposit, follows the Rules and the Casino scams you. This is so disappointing.

8 October 2023
Unprompted review
Rated 1 out of 5 stars

Terrible casino

Terrible casino! Unable to deposit at all(despite doing everything they advised and even logging onto a pc). Obviously asked them to close the account but continue to get marketing messages from them despite not having an active account with them now. Discussing practice

2 November 2023
Unprompted review
Rated 1 out of 5 stars

I made a deposit of 60 euros with the…

I made a deposit of 60 euros with the first deposit bonus, after making the wager, I made the withdrawal. They asked for KYC and it was even quick. I've been waiting for 15 days for the withdrawal to be made. remains pending. I talk to chat and they always say the same thing. They will communicate with the financial team and nothing happens. It seems like this casino doesn't make payments...

30 October 2023
Unprompted review
Rated 2 out of 5 stars

Waiting 10 day now for withdraw !!!!

Waiting 10 days now for a withdraw. but then €465 they took from me in 1 day. But pay me 1000 they stil not doing it. Chat is not helping same answers everytime big scam and as i cam see not the only onee. Never go heren again

Watch your money

20 October 2023
Unprompted review
Rated 4 out of 5 stars

Slootz Casino has breathed new life…

Slootz Casino has breathed new life into my gambling experience! The pros include generous bonuses, fantastic email surprises, top-notch customer service, a diverse game selection, and fast cashouts. A con is the max bet on 3 euro but ok, I guess the upside on this is it keeps you playing for longer and maybe hitting that important spin, I also enjoy the daily cashback and the amazing promotions they are doing with Bonus Vault this has created a lot of exitement in my gambling life really loving this.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Big big scam

Big big scam.
I deposit every three days in a row. Sometimes 20 euro a day Sometimes 60.
Than I finally win 1300 euro. I make three withdraws. One from 200, one 800 and one 300, they declined two of them and my money was gone not in my account not in payout I ask them where my money was going. They said that i make a deposit from 20 euro and they only pay me 10 times win so 200 euro. And all the other money is gone!!! I cant get it back!! Sooo fault!!

4 October 2023
Unprompted review
Slootz.io logo

Reply from Slootz.io

Thank you for taking the time to share your experience with us. We sincerely apologize for any confusion you've encountered regarding your withdrawals, and we appreciate your feedback as it allows us to improve our services.

Firstly, we're delighted to hear that you had a winning streak with us! Congratulations on your €1300 win; that's certainly a great achievement. We understand the frustration you felt when two of your withdrawal requests were declined, and we want to provide some clarity.

Our bonus and withdrawal policies are designed to ensure fair play and responsible gaming while offering generous opportunities for our players to win. Our welcome offers and bonuses come with very reasonable wagering requirements, sometimes as low as 10x the deposit and bonus amount. Additionally, we do have a maximum cashout policy determined by 10 times the deposit amount when using a bonus. These measures help us maintain a balance between rewarding our players and ensuring the sustainability of our platform.

We understand that it can be disappointing when you are unable to withdraw the full amount won, but we would like to emphasize that these policies are outlined in our terms and conditions to provide transparency to our players.

We value your patronage and hope that you consider giving us another chance. We're committed to delivering an exceptional gaming experience and are continually working to enhance our services. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you.

Thank you for choosing us as your gaming destination, and we look forward to welcoming you back for more exciting gameplay and potential wins in the future.

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