SLOTH Reviews 

79
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, often highlighting the luxurious feel, softness, and breathability of the bedding. Many appreciate the elegant packaging and the overall quality, describing the items as superior and excellent value for money. Reviewers frequently mention that the bedding washes beautifully and contributes to a better night's sleep, keeping them cool and comfortable. However, some people were dissatisfied with the durability of the products, reporting that sheets developed tears, fraying seams, and buttons came off after a few months of use. A few other people also felt that the quality of the fabric and stitching was poor, and that the product did not effectively help with night sweats as advertised.

What people talk about most

Quality

Customers consistently note ambiguous experiences with quality, with many praising the luxurious feel,... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Recently bought two sets of bamboo sheets and towels for my daughter who has gone to university. She has had some health issues and we were recommended to buy bamboo sheets. I was so impressed when... See more

Company replied

Rated 5 out of 5 stars

My friend had told me about sloth bedding .I was quite apprehensive especially as it was more expensive than id usually spend on bedding. I was so impressed the the packaging,and the quality of the... See more

Rated 5 out of 5 stars

The bedding set is lovely and silky smooth and feels cooler than standard cotton sheets. Very quick delivery. Very nicely packaged and absolutely no plastic in the packaging which is great.

Company replied

Rated 5 out of 5 stars

I absolutely love my bamboo bedding! It’s incredibly soft, breathable, and keeps me cool all night. The quality is superior.

Company replied


Company details

  1. Bedding Shop

Written by the company

Bamboo isn't just more sustainable than cotton, it's also noticeably softer. Our bamboo sheets regulate your temperature as you sleep, stay fresher for longer and will undoubtedly be the softest bedlinen you've ever felt. Oh, and they look beautiful too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

79 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(79)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service . Excellent quality and value for money.
Be definitely buying again , in near future

2 September 2025
Unprompted review
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Reply from SLOTH

Thank you for your review

Rated 5 out of 5 stars

Superfast delivery received day after…

Superfast delivery received day after placing order, superb quality no need to iron and looks super fresh also feels luxurious without feeling overly silky. Will definately be placing future order.

11 August 2025
Unprompted review
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Reply from SLOTH

Thank you for taking the time to write your review.

Rated 2 out of 5 stars

Poor quality fabric & stitching

The quality of the fabric and the stitching was really poor.

After a the first use the bedsheet was stretched and slack. It has now also started to pill up after less than a year of use.

The buttons on the duvet cover are poorly sewn on.

I would not recommend to anyone.

26 September 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality

Initially I was so impressed by these that I referred friends and family and even gifted bed sets.
Unfortunately after a while, they started to fall apart. Firstly, the buttons started to came off one-by until they were all gone. I emailed customer services to see if they were aware, (not a complaint and not even asking for anything), they didn't apologise, just acknowledged the problem and hilariously sent me 6 replacement buttons in an A4 envelope!
Since then, the seams have started to fray and split and the set is slowly edging towards beconing unusable.
Such a shame as they are lovely and soft, they're just poorly made and not designed to last.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Placed an order for sheets 2 weeks ago, waited for the parcel and emailed to find out the status and was told it was already delivered. Contacted all neighbours if there was a misplaced or incorrectly delivered parcel. I have emailed the company at least 5 times and their initial response was “we value our customer’s satisfaction and DPD is looking into this matter”. Its been over a week, three more emails sent but I still don’t have a response or an update.

Pathetic service and definitely not buying from them again.

5 June 2025
Unprompted review
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Reply from SLOTH

Hi Vaishnavi,
You emailed us on the 9th June requesting us to look into your delivery, we replied to your email and we started a investigation with our couriers that day. On the 26th of June our couriers had not been able to give us any further information regarding your order, so we processed a full refund for you..

Rated 5 out of 5 stars

Fantastic bedding

Fantastic bedding. Comfiest sheets I've used. Excellent customer service.

After extensive use the sheets do crinkle a little. However they are superior to all other bedding to the point we don't use any other anymore.

Only downside is that stock takes a while to come back in.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Bobbled straight away - zero response from Sloth

I am so disappointed! After reading reviews and seeing recommendations, I went ahead and bought the Sloth London bedding set. Delivery was quick, packaging great and the bamboo set was so soft. However, after just a few nights it started to bobble. I reached out to Sloth to try and resolve but received no response. I then contacted them via their email for their 30-day free trial to arrange a return and again, no response. I can't remember the last time I was just ignored by a company I bought from!!!! Really poor.

11 March 2025
Unprompted review
Rated 2 out of 5 stars

Unfortunately not worth the money

The bedding is very soft and we loved it when it first arrived, however after following the laundry guidleines and only a few washes it started fraying and threads coming loose, making it look shabby. I got in touch with Sloth and got quick responses initially but then have had to chase them up when there was no response for weeks. Still haven't heard back from my email weeks ago. I am not one to write reviews but pretty disappointed with this quality and customer care from a 'premium' product/brand.

14 January 2025
Unprompted review
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Reply from SLOTH

We are so sorry to see your review, unfortunately I can not follow up on this as you posted with no name. If you could contact me directly at dac@slothlondon.co.uk with your order number. I will look into to this for you and ensure we can come to an amicable solution.

Rated 5 out of 5 stars

Incredibly soft bedding and excellent…

Incredibly soft bedding and excellent customer service.

We sadly had some minor issues with pilling but when we told them this they immediately sent a replacement product. No complaints, excellent product, great service, would 100% recommend.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied!

Extremely satisfied!! The most amazingly soft feel, would definitely buy again!!
Brilliant service, Thank you!

25 January 2025
Unprompted review
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Reply from SLOTH

Hi Angie,
Thank you for your kind review.

Rated 5 out of 5 stars

Great

Received my bedding just over a week ago and absolutely love it!

18 December 2024
Unprompted review
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Reply from SLOTH

Hi Kelly,

Thank you for your review.

Rated 5 out of 5 stars

Great

Delivered as ordered, gorgeous feel.
Overall extremely satisfied.
Would highly recomnend.

12 December 2024
Unprompted review
SLOTH logo

Reply from SLOTH

Michael, thank you for your kind words and taking the time to write a review.

Rated 5 out of 5 stars

Bamboo bedding

Love the feel, beautifully packaged.
No more to say!

4 December 2024
Unprompted review
SLOTH logo

Reply from SLOTH

Hi Deborah, thank you for your kind words and taking the time to write a review.

Rated 5 out of 5 stars

Sloth London

Absolutely love my beautiful bedding from Sloth London. Highly recommend.

4 December 2024
Unprompted review
SLOTH logo

Reply from SLOTH

Hi Angela, thank you for your kind words and taking the time to write a review.

Rated 5 out of 5 stars

Don't usually do reviews but just…

Don't usually do reviews but just wanted to say I was hesitant to buy after seeing some recent reviews about bobbling and snagging, but I’ve had none of those issues! After multiple washes, my bedding is still as soft and smooth. Would recommend!

29 October 2024
Unprompted review
SLOTH logo

Reply from SLOTH

Hi Tyla, Thank you for your comments.

Rated 2 out of 5 stars

Bedding fast to become bobbled

The bedding I received from sloth was wonderful - super soft and silky and exactly what I’d been hoping for given the £120 cost! It however bobbled after two washes and is now, three months in, quite rough and not at all the quality I expected. We’ve followed all washing instructions.

I contacted sloth and was told that a full refund and return wasn’t possible because of their 30 day warranty. They have issued a 25% refund which is appreciated, but still means I paid £90 for bedding which now really isn’t that pleasant!

25 September 2024
Unprompted review
SLOTH logo

Reply from SLOTH

Hi Judith, We are sorry to hear your are still not fully satisfied with the outcome. As a further gesture of goodwill we will send you an extra pair of pillowcases. They should be with you in the next day or so.

Rated 5 out of 5 stars

Menopause friendly

I recently purchased the all white bedding set.

I'd heard on various forums about the benefits of bamboo bedding and wanted to give it a try.

I'm currently going through the Menopause and I have to say that although it hasn't completely resolved my night sweat problems, it certainly has eased the problem.

The fabric feels lovely to the touch. It washed well, and I didn't need to iron it. I simply smoothed out the creases whilst it was insitu on the bed and any small creases simply fell out.

All elements of the bedding set fitted my Kingsize bed perfectly. I wouldn't hesitate in recommending this product.

5 August 2024
Unprompted review

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