SlothMove Reviews 

Amazing service, and really human and helpful customer service. Super recommended!

Their programme froze after I spent nearly an hour inputting all the necessary data, particularly as I own a motley collection of
vehicles. Their help line is not manned and the only reply I got to my appeals for help was that a "Dedicated Sloth" Would contact me to discuss the problem within 48 hours. 3 days later I am still waiting. They have, however, refunded my payment. Not a very nice experience when going through the trauma of a house move.

Doesn't add any value.
Several providers are missing - Scottish Widows Pensions can't be that rare and no sign of my breakdown recovery service either ?
The level of detail allegedly required by DVLA goes beyond all reason and is surely no quicker than notifying them myself. As there is no way to "save for later" pending researching some of the gazzillion bits of data they demand, I've had to abandon the process which makes it worse than useless as I will now have to contact the individual providers anyway.
This is a good idea spoiled by a hopeless implementation.

I was recommended Slothmove by my conveyancer to help with address updates. I used the service last week, and the journey was very straightforward. You can see your updates in a dashboard, which I thought was nifty; so far, I’ve had updates from most of my companies - I genuinely can’t believe it’s that easy. One question, though, can I add an update that I missed or is it too late?

Would recommend this service

Great service and very friendly, helpful team. Would definitely recommend!

Slothmove incorrectly updated my address and sent my driving licence to an incorrect address, which they now have no record of. Therefore I am left with a mess of organising a new driving licence with my personal data sent to unknown persons.

IMOVED HERE IN 2019 OUR POST CODE WAS HR7 4PN IT WAS CHANGED ABOUT 9 MONTHS AFTER WE MOVED IN TO HR7 4WE WHICH IS OUR POST CODE NOW I NEEDED TO TELL H M R C TO GET THE ADDRESS RIGHT SO I AM HOPEING THIS WORKS LOOKING AT THE REVIEWS IT SHOULD DO
THANKYOU FROM SUSAN

I moved a while ago and forgot to notify the authorities. This tool worked nice and fast.
Thanks a lot!

Sloth Move are useful up to a point (they came recommended by a conveyancing solicitor, which is good, as he deals with people moving all the time), but... they sent me an email saying 'you might've forgotten to complete your Sloth move', after I'd paid - bit worrying. They corrected this a few minutes later.
And they don't cover some major providers when it comes to changing address. For example, my bank, NatWest (pretty well known!) weren't on their list, nor were my mobile provider, O2 (also, pretty well known!).
Ultimately, I managed to change address for some providers, but not all - so I'll now have to change those addresses manually.
It may cost more, but a Post Office redirect would've covered all of my providers.

Super easy to use

I appreciate the fast feedback to any queries I have in the chat facility. The responses have been helpful and reassuring.
One of my selected companies was missing on my homepage and an agent is trying to sort it out.

You contact Slothmove and its one less thing to worry about and moving home is stressful enough.

SlothMove is very effective. I have used them before and no problem 😊. Website is easy to use and straightforward. Thank you

Taken all the aggravation out of changing address.

Edit: Update March 2024, I came back to say that while my experience still can't be described as 'stress free', I really do have to credit Slothmove with a top notch apology.

I was contacted directly by the company director, Anna, who offered me an unreserved apology and took full responsibility for making sure all of my details actually got updated, even while agreeing to a full refund. It's clear that while the system isn't completely foolproof and things do go wrong (horribly so in my case!), this company do actually care about setting things right, and I have rarely seen such a graceful turn around in customer service. I've got a lot of respect for folks who own their errors so thoroughly, and I'd be willing to give it another go in future as a result.

I would recommend doing things differently to me and signing up as early as you can ahead of the move, as it's a lot more stressful if things go wrong when it's already last-minute!

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My original experience:

I'm on benefits partly because I struggle to deal with phone calls and admin, so a service offering to do it for me sounded like an absolute dream, but it has been nothing but stress.

First their automated form got a bunch of my details switched around, so the companies I was supposed to be leaving showed up as the ones I was joining. They fixed half of them when I asked for help, but then nothing happened for weeks and they simply stopped responding to my emails.
When I tried going back to the start of their help system, I was assured that one person was going to deal with my issue personally... but as far as I could see, nothing actually happened and then they also stopped responding.

It's been six weeks now since my move. Nothing is sorted, and now not only do I have to do it all myself, I have to explain to everyone why I haven't contacted them sooner. Absolutely my worst nightmare.
I'm genuinely considering seeking compensation for the mental distress this has caused me, because as a disabled customer I just feel completely taken advantage of.

Also, the advertised WhatsApp chat support that was mentioned several places on the website apparently doesn't exist. I was given the option of email only, so I have no other way to get hold of them.

Very helpful when I was putting a wrong number in 🤦‍♀️