SlothMove Reviews 

513
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... See more

Company replied

Rated 5 out of 5 stars

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... See more

Company replied

Rated 1 out of 5 stars

Genuinely wondering if this is a legitimate company?! I have submitted required forms, payment has been taken, I have moved, and nothing has happened? Be wary ...

Company replied

Rated 5 out of 5 stars

What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address. I was able to spend just 10 mins filling in t... See more

Company replied

Company details

  1. Home Automation Company
  2. also in
  3. Council
  4. Electric utility company
  5. Home Help
  6. Non-Governmental Organisation
  7. Water utility company

Written by the company

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Contact info

3.9

Great

TrustScore 4 out of 5

513 reviews

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No recent history of asking for reviews

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3.9

All reviews

(513)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Support and reassurance when needed

So far I am really happy with the help and support I have received from SlothMove I hate dealing with official things and it really helps to have a centralised service able to deal with the forms etc.

I had a question and emailed that to SlothMove and got a reassuring answer within 24 hours I have peace of mind now and feel calmer and a lot less stressed.

I checked SlothMove out thoroughly before engaging with them and all is well this far. Many thanks .

22 August 2023
Rated 1 out of 5 stars

Doesnt save time gives you emails of…not helpful

Doesnt save time gives you emails of companies touting for busness
Or asking more info which would be quicker to just tell relivant body direct

18 August 2023
SlothMove logo

Reply from SlothMove

Hey there Diane! 👋

Thank you for your feedback ☺️

Customer experience is our Number 1 priority, so please rest assured we're actively looking into this case for you 👍

In the mean time if you would like to provide further details of your move, please feel free to drop us an email via hello@slothmove.com -we're here to help! 🦥

Rated 1 out of 5 stars

A waste of money

Almost four weeks down the line, two of the changes of address still haven't happened and the third met with a refusal. It seems to be much easier and more reliable to just get on and do address changes oneself.
A waste of my money.

18 July 2023
SlothMove logo

Reply from SlothMove

Hey Jean! 👋

Thank you for the feedback ☺️

I've had a look into this for you and can confirm that all of your requested updates have been sent out according to your move-in date 🚀🎉

The reason your addresses may not appeared to have been updated at first is because we calculate the internal turnaround for all of your requested updates. This means that, while we may have already issued the update to your provider, we're also accounting for the time it takes for them to update your address -which is why your dashboard may have displayed your change of address as "pending" ☺️

Having looked into your case I'm unable to find a record of a refusal, if you'd like to discuss this over email via hello@slothmove.com I'll be more than happy to look into this further. We're here to help 🦥

Rated 1 out of 5 stars

Not worth the money

8 August 2023
SlothMove logo

Reply from SlothMove

Hey William! 👋

We're sorry to hear you aren't satisfied with your Slothmove Journey 😔

Having looked into this for you we can see that your move was fully processed within the predicted turnaround, so we've popped you an email to help clear up any confusion ☺️

Rated 1 out of 5 stars

Neither OVO energy company or GP…

Neither OVO energy company or GP surgery have been informed of new address, feel now I will need to check others too- disappointed with service I was charged for and didn’t deliver

5 August 2023
SlothMove logo

Reply from SlothMove

Hi there Rachel 👋

We are waiting for you to confirm your details before we send notifications off for you. This is to ensure the details we share are accurate as once we send your updates out, it is difficult to amend them 😊

The details of this process are laid out in the welcome email we sent to you on completion of your SlothMove 2 days ago 🎉

I hope this helps,

Please don't hesitate to reach out to us - we'll be super happy to help with whatever you need 💙

All the best,
The SlothMove Team 🙌

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