SlotsandCasino Reviews 

238
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Ka... See more

Company replied

Rated 1 out of 5 stars

*quick update, they eventually canceled my initial deposit, though it took a little "convincing" to make it happen. I still feel they are deceptive and scammers, but just being honest. I got in a... See more

Rated 5 out of 5 stars

I love the match bonus chips I get every time I make a deposit. Elle my VIP host is always really helpful. I hope to keep getting bonus chip incentives to keep playing in this platform. My only im... See more

Company replied

Rated 1 out of 5 stars

They lie complete waste of money they don't honor payouts and I had won a bonus at .50 cents spin and hit for 250x it didn't pay I talk to customer support they said you never won that what they didn'... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Welcome to SlotsandCasino your home for the best casino action experience in the industry.


Contact info

You should know

2.3

Poor

TrustScore 2.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(238)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Seen site slots and casino advertising…

Seen site slots and casino advertising as a affiliate of a local casino. Its obvious it's a cover for steeling people's Debit card numbers. Crypto wallet info as well. They only pay people some to very little so that they can keep the scam going. Using any excuse in the world not to pay them. Personally, I think they need reported to various lottery commissions as well as the FBI. Sooner or later their crimes will catch up and they'll be put in a prison

16 November 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Zachary,

Thank you for sharing your thoughts. We want to reassure you that the security of card and crypto transactions is a top priority, and all payments are processed through trusted providers. We also ensure that all rewards and withdrawals follow the terms listed on our website for full transparency.

If you have any specific concerns about your account, our support team is ready to review them and assist.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

To withdrawal you have to pay them 50$

To withdrawal you have to pay them 50$. Has anyone ever had this site use your personal info to get into your bank accounts? After giving all my info to get a withdrawal I'm concerned ?

15 November 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Jenny,

Thank you for sharing your concerns with us. Withdrawal fees apply only to specific methods, and we always recommend using Bitcoin as it has no fees on our end and is our quickest option.

Regarding your personal information, we want to reassure you that all documents and details provided during verification are stored securely and used solely to protect your account and process withdrawals. If you have any questions about your verification or the status of your withdrawal, our support team is available 24/7 to assist and provide clarity.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I give it one star because the games…

I give it one star because the games are fun. But charging someone fifty three dollars for a withdrawal is ridiculous compared to other casinos online that are free for redemptions. The only free withdrawal is if you use bitcoin.

12 November 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello D Anthony,

Thank you for sharing your feedback with us. We understand that withdrawal fees can feel frustrating, these apply only to certain methods, while Bitcoin remains our fastest and fee-free option. We appreciate you highlighting this, and we’re always working to improve the overall experience for our players.

Best regards,
Casino Experience Team

Rated 2 out of 5 stars

Withdrawing ur winnings takes way to long and is rediculious

I love playing the games I play them a lot because I love there games the problem is when it is time to withdrawal the winnings there is always some kind of problem and if I end up getting to cash out my winnings it takes forever to get my money more then a week most times then I gotta verify my identity when I have already done this and with drew from them or they will have some reason why I didn't get approved then gotta go threw the whole process again so I'm lucky if I get my money in 2 or 3 weeks they say it's faster if u withdrawal using bitcoin well guess what it ant no faster then the rest I get so tired of dealing with these people when it comes time for them to give me my money this is the only place I have such a hard time getting my money from !!!!!

14 November 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Christy,

Thank you for taking the time to share your experience with us. We understand how frustrating delays or repeated verification requests can feel, especially when you’ve already completed the process before. Verification is only required once per account, so if you’re being asked again, we’d really like to review what happened and help streamline this for you.

Our team is here to assist with any withdrawal concerns and to ensure everything is resolved as quickly as possible. Please reach out to us via live chat or email so we can look into your account and help you receive your winnings without further delays.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I'm currently $200 worth of spins into…

I'm currently $200 worth of spins into one of their "hot" slots and haven't hit a bonus yet. Only have $35 left on it and will update. This is only the 2nd time I've played after depositing and I lost it all with only 1 bonus the other time. Shame on Me for giving it a 2nd chance.

Update: soon after posting this i changed games and was awarded with 3 bonuses within a few spins taking my balance up to close to $600. I went to withdraw it and was told that I can only withdraw $250, the remaining balance would forfeited, that they were going to charge a $53 fee for the transaction, and that the $53 would come out of the $250 and not the remaining $338 that would be forfeited.

While still having the chat with the live agent, my balance was reduced to $250 without me doing any kind of transaction at all. I tried to get answers today and was told that I clicked on another promotion and by doing so ended the other promotion so they automatically ended it in me and took $338 of my balance from the winning I earned. I screen recorded the whole conversation that shows the balance all the sudden being reduced. The only answer i recieved was to either read all the fine print or to not play with any bonuses or promotions. This is fraud and robbery at its ugliest.

Reply: crypto is easier to make disappear than actual money transactions. So a person either has to make it easier for you to not be accountable or they have to pay ridiculous fees to get a portion of their winnings? This furthers my claim of fraud and robbery. Do you want my ss#, DOB, city i was born in, and mother's maiden name as well?

23 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello C,

We completely understand how concerning it can feel to see changes in your balance, especially after a great gaming session. Please rest assured that balance adjustments only occur when a new bonus is activated or a withdrawal is requested. Our team is always here to help review your account and explain exactly what happened step by step, so you can feel confident about your gameplay and transactions.

We also understand that bonus terms can sometimes seem complex, especially when switching between promotions. If you ever have any doubts, our support team is available 24/7 to walk you through how each bonus works and how to make the most of it.

For future withdrawals, we highly recommend using Bitcoin, it’s our fastest method, with no fees on our end and a processing time of just a few days.

We truly value your trust and hope to help clarify any confusion so you can continue enjoying your time with us worry-free.

Best regards,
Casino Experience Team

Rated 2 out of 5 stars

Unfair gaming experience

This casino is playing a dirty game. I’ve never had to wager such an outrageous amount AND still given a cap on how much I can withdraw. Also, payouts take entirely way too long. I can understand the first payout taking awhile because of verification purposes, but after that, it should never take 2-3 days to withdraw. This casino has a lot of potential bc the games are so fun, but it’s no point in using bonuses with an outrageous wagering requirement then a cap on cashing out. That doesn’t even make sense. It took me hours to wager a bonus where I deposited $50. After the wagering requirement was met, I came on top with $2,400. The max I could cash out was $250. That is so unfair. This casino gets on my nerves. It’s not worth it at all.

25 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Aliyah,

We understand how frustrating it can feel to meet wagering requirements only to find there’s also a maximum withdrawal limit, especially after putting in so much time and effort. The terms attached to each bonus, including the wagering requirement and withdrawal cap, are industry standards designed to balance fair play with bonus eligibility. That said, we completely understand how these rules can seem confusing or discouraging at first.

Our team would be happy to go over your account details and help you find promotions that best fit your playstyle, some bonuses have no maximum cashout limits or lower wagering requirements. You’re also always welcome to play without a bonus if you prefer full flexibility on withdrawals.

As for processing times, we’re continuously improving our withdrawal system to make transactions as fast and seamless as possible. Bitcoin remains our quickest method, often taking just a few days to reach your account.

We appreciate your feedback and hope to help you find the best way to enjoy your gaming experience with us.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Start off with a scam. Great idea

So you have new online casino and you start off with a great deal that almost no one can win from. A 300% bonus that has a 30x play criteria before you can cash out. That's tipping the scales ridiculously. Didn't deposit a dime. Don't like it when businesses try hustling me. Disappointing wanted to play. Not guarantee a loss

18 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello James,

We understand how discouraging bonus terms can seem at first. Our promotions are designed to enhance the gaming experience, though each comes with wagering requirements to keep play fair for everyone.

If you prefer lower wagering or no-bonus play, our support team can help you choose the option that best fits your style. We appreciate your feedback and hope you’ll give us another try.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Seems like if you win big it takes…

Seems like if you win big it takes forever to get your money back. They paid me for some small winnings but now that I have won some big money- it's taking forever. They are blaming it on 3rd party bullshit. Bitcoin works but with wire transfers they slow walk you winnings. Don't use this platform

16 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Cynthia,

We understand how frustrating payout delays can feel, especially after a big win. Some withdrawal methods, such as wire transfers, may take longer due to third-party processing times. However, Bitcoin remains our fastest option, completing within just a few days.

Our support team is available 24/7 to review your specific case and ensure everything is on track. We truly appreciate your patience and hope to have you enjoying your winnings soon.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

This website is a scam

This website is a scam. They advertise on facebook as coushatta casino. Online gambling isn't legal in Louisiana and they are not affiliated with them in any way.

13 October 2025
Unprompted review
Rated 3 out of 5 stars

throttled after winning

i started playing there and their playthru amounts were pretty large but i was able to pull it off and got up to 5k in winnings. they immediately limited me to 2500 withdrawal/week. since that initial request for withdrawal, i never won again. they also immediately make me a skilled player, which gets no bonuses. apparently i no longer get rewards either. i the amounts of each win is now less than i spend to play it now. i think im being throttled.
update: after writing as per their suggestion in the response, they did zero "digging". they gave me the same old "refer to the website" for rules, etc... they, of course, didnt mentioning the throttling. after playing the same games on other sites, it is for sure different on the slotsandcasino site. it seems like they make the game easily winnable until you withdraw some winnings or spend your bonus. (as soon as you withdraw any amount after reaching the playthrough amount), you are labled as a "skilled player" and you can no longer use any bonus or rewards. once this happens the same games are nearly impossible to win. BIG difference in the gameplay from then on. not very trustworthy at all.

2 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Jeri,

I’m really sorry to hear you were flagged as a “skilled player”, especially when you were just getting started. That label is meant to reflect unusual patterns, but in your case, it sounds like it was applied unfairly.

We’d like to revisit your case and get this looked at properly. Please email us at support@slotsandcasino.ag and we’ll dig into it directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

These people are a scam

These people are a scam. They entice you to deposit money and play but when you try and check out they will only let you take out your winnings not what you put in initially. I put in $150 wanted to cash out my remaining balance of $99 and they told me I did not spend my last deposit of $100 forcing you to play all or get nothing. This is just wrong. I would give a negative review if I could. I also will be contacting the FTC. Along with anyone else I can. I just want my $99 that I put in back!

9 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Glen,

We understand how disappointing this experience must have been. Our withdrawal policy requires that deposits be wagered before they can be withdrawn, a standard practice across online casinos to prevent payment misuse. That said, our team would be happy to review your account and clarify exactly what happened so we can assist you further.

Please contact our support team via live chat or email so we can look into this together and help you recover your remaining balance where possible.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Avoid at all costs !!!Scam Alert!!

Avoid at all costs !!!Scam Alert!!! I've tried withdrawing my 100 balance for 3 weeks! ID verify process to get your money is unachievable!!!! Go anywhere else but here! I've played em all n this is the ABSOLUTE WORST!!!
****BabaCasino paid me out in less than 24 hrs
*****Skills and slots ALWAYS paid out no problem

4 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Bruce,

We’re truly sorry to hear about the trouble you’ve faced with the verification process. We understand how frustrating delays can be, especially when you’re just trying to access your winnings. Verification is a one-time requirement to safeguard your account, and our team is here to make the process as smooth as possible.

Please reach out to our support team via live chat or email so we can review your documents and help finalize your withdrawal as quickly as possible.

Best regards,
Casino Experience Team

Rated 5 out of 5 stars

Awesome game

8 March 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Robert,

We love hearing this kind of feedback, thank you for the review!

We’re grateful to have players like you in our community, and we hope you continue to enjoy the experience with us.

Kind regards,
Casino Experience Team

Rated 1 out of 5 stars

You never really win anything here ive…

You never really win anything here ive put around 400 in and ive never won anything. Remember online casinos cant be regulated that's why nevada won't make them legal

8 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Jayd,

We understand how discouraging losing streaks can be. Our games operate using certified Random Number Generators to ensure fairness, but luck can vary from session to session. If you’d like, we can review your recent game sessions or recommend games that may better suit your playstyle.

We value your feedback and hope to see you enjoying more rewarding rounds with us soon.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

THOR HAMMERED STRIKE BET 1.00 AND GET ONLY 8CENTS IN RETURN. NOW DOES THAT TELL YOU ITS RIGGED OR THEY HACK INTO THE SOFTWARE

Am in the same boat as everyone else this whole casino is a major ripped off and scam. I loss 3,000 dollars hoping I could at least win back half of it back. There THOR HAMMERED STRIKE AND SHAKE YOUR MONEYMAKER is rigged. I finally won 1,200.00 in another game and they said am only entitled to 10x the deposit and they credited me only 250 dollar of course they were taking forever for my withdrawal and I reversed it back to them as a deposit and I lost that to them in less than 30 min. Again with THE THOR SLOTS WHO EVER HEARD OF BET 1.00 AND WIN ONLY 8cents back in return. It's reprogrammed and rigged so that it looks like your hitting it big and before you know it's you only have 1.50 left after you bet 50.00 crypto currency.

29 September 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Janet,

We understand how disappointing this experience feels, and we know it can be frustrating when the outcome of gameplay doesn’t meet expectations. All our games operate on certified RNGs, meaning results are random and cannot be manipulated, but we’re always here to review any specific session if you’d like clarity on what occurred.

Regarding the bonus, each offer includes terms such as wagering requirements and maximum cashout limits, which can affect the final withdrawal amount. These terms are visible before and after accepting a bonus, but our team is always happy to walk you through them to help avoid surprises in the future.

If you’d like us to take a deeper look into your gameplay or account activity, please reach out to our support team, we’re here to assist and provide as much transparency as possible.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Hands down the worst casino out there

Hands down the worst casino out there. They will give you a few decent spins and then nothing. Payments are absolutely BS and they never give you a direct answer to your questions. Don’t waist your time or money. The fact that I can call how much a bonus is going to pay should give you a hint on how shady this casino is. If I could rate it a negative, I would. Stay far away unless you want to loose your money.

7 October 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Taylor,

We understand how frustrating it can feel when your gameplay doesn’t turn out as expected, especially during bonus rounds. All of our games run on certified RNGs, so results are random and cannot be predicted or influenced, but we’re more than happy to review any specific session for full clarity.

As for your questions about payments, our support team is always available to provide clear answers and assist with anything you need. If you haven’t already, please reach out to us via email at support@slotsandcasino.ag so we can look into your concerns directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I am in the same boat like everyone…

I am in the same boat like everyone else. I deposited in August - September. I won. I have yet get my winnings. Every time they come with some thing new. I have submitted bank statements, I have submitted my drivers license. I have submitted a selfie holding my license. The first deposit I made I used card. That card was hacked. I told Slots and Casinos and explained this to them. They keep sending me back rejects, are insisting for a copy of front and back of the card I do not have any longer. Since I have made other deposits with a virtual card. Clearly states its my card. But they are insisting I submit a copy of the card that is no longer in existence. I have submitted so much personal things. I would think that a picture of my licenses that matches my address with bank account information, a selfie holding my license, my bank statements exposed with all my transactions would have been more than enough. Instead they accused me of "editing" my bank statement. Are you f'ing kidding me? The lady who wrote a good review. I don't believe she is human, she must be an AI or something. I am going to keep trying to get my winnings submitting everything they ask for, lets see how long I can keep doing this without losing my mind. If I get my winnings. I will eat my words and write a great review. But I am not holding my breath.

3 September 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Ana,

Thank you for taking the time to share such a detailed overview of your experience. I understand how frustrating this situation feels, especially after providing multiple documents and doing everything asked of you.

To assist you properly, we’d like to take a deeper look at your case and ensure everything is reviewed accurately. Please reach out to our support team directly with your username or ticket number so we can investigate the verification steps and clarify what is still needed for your withdrawal to move forward.

We appreciate your patience, and we're here to help you get this resolved.

Best regards,
Casino Experience Team.

Rated 1 out of 5 stars

Not sure how this is legal

Not sure how this is legal. I downloaded two kings casino and when logging in it shows up as slotsandcasino.ag
I didn't think much of it but when dealer was drawing 21 & 20 very often it started to feel wrong playing black jack. I was playing by the book and will push every time I get 20. I would only win if I get a black jack. Win rate is like 20%.
This needs to be audited for fair play.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I have played this site for years and…

I have played this site for years and never had an issue they didn’t work to correct. I have always gotten paid, I use bitcoin. I am considered a high roller on their site. I will say you need to READ any deposit bonus you claim amd understand the PLAY THRU REQUIREMENT and MAX CASH OUT. I no longer get bonuses so I don’t have to worry about this.

I just hit a $50k jackpot today (I’m still shaking 😂) during their High Roller Tournament. It came out of nowhere and I literally just sat looking at it for probably 30 minutes!! I am a little concerned with payout as they have a $2500 weekly withdrawal limit so it would take 6+ months for me to withdraw all my winnings but I’m hoping since I’m a high roller my withdrawal limit can be increased. Their HELP page shows it can be? I’ve asked so we shall see.

But as long as you read the bonus rules and verify your account you should have no issues. They are legit.

21 September 2025
Unprompted review
SlotsandCasino logo

Reply from SlotsandCasino

Hello Tracy,

We’re thrilled to hear about your experience and congratulations on hitting such an incredible jackpot! Thank you for sharing such a detailed review, it’s wonderful to know you’ve enjoyed your time with us over the years.

Regarding your concern, the withdrawal limit applies per method, so you’re welcome to request additional withdrawals using other available methods. If you’d like, our support team is here 24/7 to help clarify your options and ensure you receive your winnings smoothly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Scam, but with prompt customer service to tell you, it is not

Site was promoted as a deadwood SD casino, so as a south dakota resident.I was comfortable putting money in the account. As many others have reported, the amount of money that has to be wagered in order to get any of the bonuses is astronomical, and withdrawal of the original funds costs thirty nine dollars using a credit card and a much smaller fee.If you have a crypto account. However, the most important thing is that because I did not gamble for thirty days.They claim they have the legal right to take all of the funds that were in the account.And keep them, and yet, they will not provide me with any form of receipt for having taken the funds. I'm going to file a fraud complaint with my state's attorney general and I would recommend no one ever use this site.

19 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look