Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Ka... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Ka... See more
Company replied
*quick update, they eventually canceled my initial deposit, though it took a little "convincing" to make it happen. I still feel they are deceptive and scammers, but just being honest. I got in a... See more
I love the match bonus chips I get every time I make a deposit. Elle my VIP host is always really helpful. I hope to keep getting bonus chip incentives to keep playing in this platform. My only im... See more
Company replied
They lie complete waste of money they don't honor payouts and I had won a bonus at .50 cents spin and hit for 250x it didn't pay I talk to customer support they said you never won that what they didn'... See more
Company replied
Welcome to SlotsandCasino your home for the best casino action experience in the industry.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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I had won over $1000. They wouldn't let me withdraw for weeks, then when they did, they said because I had taken a 25 free spin promotion, I had to have withdrawn when I reached 100 because if I try to withdraw any more than that I will forfeit my winnings! On top of that, they charge $53 to withdraw $100! What a scam

Reply from SlotsandCasino
This online gaming is confusing and misleading in my experience. The withdraws for payout are not favorable. The customer service person even admitted that lots of people complain about the efforts to withdraw your money. I would strongly suggest people do their research on this company before depositing and providing any of your personal information. They are also operated off shores which adds to another layer of fighting for your money. Most people understand the inherit risk of gambling but it is an added layer of dishonesty when a majority of people find your bonus and withdrawal processes to be misleading. Beware

Reply from SlotsandCasino
Crooks been 2 weeks going back and forth just to prove who I am finally approved put in withdrawal request got a email saying I exploited the bonus on blackjack clause 4.14 only thing wrong here is many other reviews say the same clause was used on them..... mmmm very strange if the bonuses are flawed why wasn't it fixed? Why was i allowed to play my hard earned money on a flawed system their scammers stay away i won't go away quietly update now I'm locked out my account woww full time Crooks update I was told my original deposit would be refunded sent numerous email no response now i will contact every watchdog group I can take ur money with ease payout is non existent edit casino response to reach out well I been doing 4his since beginning of August I have multiple emails saying my payment of my original deposit would be refunded still haven't u used my local casino to trick me and 2hen I won asked for 2000 told it was confiscated because of code 414 the usual code they give everyone who wins people plz don't listen to this bots all lies they don't pay only take i saved every email every correspondence im taking this legal and they closed my account after giving me 40 dollars to play with according to them I asked for my account to be closed yea ok!!! I just want my 805 i deposited and I will go awaykeep ur fraudulent winnings give me what u owe I won't go away plz plz plz do not do business with these Crooks u been warned!!!! Update Sept 19 I was told money to be deposited on sept 17 surprise no deposit back and forth emails now there asking for my bank statement so they can verify if I received deposit which makes no sense Im telling them that I didn't receive it now they want more personal info to probably to steal my identity liars cheater scammer I asked repeatedly for proof of deposit from slotsandcasino and they ignored me u just want my initial 810 deposit not the 2000 I won from ur scammey site I want my money,!!!!!

Reply from SlotsandCasino
Horrible payout!!! A $1 bet, I won this stupid free game, then I won $5.50 WOW!!! Just WOW! These scammers won't even let you enjoy a good bonus. Then when I tried withdrawing since I just broke even, the fee was $53 and it will take forever to get your money! Stop giving your money to these bloodsucking leeches!

Reply from SlotsandCasino
I would leave zero stars if I could. They had no problem taking my real money, but 2 weeks later still have not paid out the money they owe me. I have sent all verifications clear and as they asked, yet still no payment to me! This is clearly predatory behavior, and are scammers! I will be reporting them to BBB, and every gaming and gambling associations i can. This is rediculous considering all the money they make off of people everyday then they just ignore us when we want payout. All documents I sent are clear! Now they do not even respond to my emails nor pay me. Slotsandcasino are scammers! I would never recommend anyone to play them ever! Unreal how they take your money instantly but after 2 weeks still dont payout! Liers, cheaters, scammers!
**UPDATE 8/17/2025***
IN RESPONSE TO SLOTSANDCASINOS ADDED LIES AND SCAMMING BEHAVIOR-I DID MSG YOUR "SUPPORT" DEPT TODAY ABOUT THE STATUS OF MY WITHDRAWL I REQUESTED BACK IN JULY-AFTER MY IDENTIFICATION APPROVAL FINALLY WENT THRU ON AUGUST 7TH I WAS TOLD 15 DAYS AND THAT I WILL HAVE MY MONEY NO LATER THAN AUGUST 28TH!!! NOW, TODAY, I MSG THEIR "SUPPORT" PAGE ASKING FOR AN UPDATE AND NOW THESE SCAMMERS TELL ME I WAS APPROVED ON AUGUST 15TH AND SHOULD GET MY MONEY ON SEPTEMBER 8TH!!! WHOLY WHAT THE LIEING SCAMMING ILLEGAL PREDATORY THIEVING BULLSHIT IS THAT NOW!!?? I AM SO PISSED OFF AND DISGUSTED BY THEIR LIES AND BULLSHIT! THIS PLACE IS RAN BY A THIEVES AND CROOKS AND CHEATING !! I AM BEYOND PISSED OFF WITH THESE WORTHLESS THIEVES!! THEY DO NOT PAY OUT THEY STEAL YOUR MONEY AND SHOULD BE CONSIDERED WORSE THAN A CRACK DEALER OR CHILD MOLESTER BECAUSE THEY ACT AS PREDATORS EXACTLY LIKE CHILD MOLESTERS AND DRUG DEALERS DO!! GUESS ITS BACK TO FILING ANOTHER COMPLAINT WITH GAMBLING ASS, BBB, AND EVERY SINGLE REVIEW SITE I CAN TO BLOW THESE CHEATING CROOKS OUT OF THE WORLD !! I WOULD NOT SPEND THE CHARMIN TP I WIPE MY ASS WITH ON THIS CROOKED THIEVES GAMBLING SITE! SHOULD BE CALLED-SLOTS, CASINO, CHILD MOLESTING, DRUG DEALING, SCAM ARTISTS, THIEVES .ORG!!! ANY AND ALL "GOOD" REVIEWS ABOUT THESE POS COMPANY ARE OBVIOUSLY WRITTEN BY EMPLYEES OF THE COMPANY!! CUZ ITS ALL LIES!! WORTHLESS NO GOOD CHEATN LIES!!!! There IS NO GAMBLING SITE WORSE THAN THESE CROOKS!!

Reply from SlotsandCasino
Copying a review from another user 2 days ago because the EXACT same thing happened to me this week. I also reported to all agencies. I am working with a lawyer to see if there is any path to small claims suit for the money that was stolen.
“WARNING: They Confiscated My Winnings After I Met All Wagering Requirements
I deposited real money and accepted a bonus from SlotsandCasino. I played Blackjack, which was available and unrestricted on their site. I fully met all the wagering requirements — fair and square.
After meeting the terms, they confiscated my winnings, accusing me of “bonus abuse” under some vague clause (4.14), even though I followed the rules and completed everything required.
They claimed I gained an “unfair advantage” by playing Blackjack — a game that they offered, allowed, and didn’t warn me about. This was after they let me play and win. They only took action when it was time to pay out.
This is unacceptable and predatory behavior. If they don’t want people playing Blackjack with a bonus, they should block it — not let you play and win, then seize your money later. That’s not just unfair, it’s shady.
I’ve asked for a full explanation and will be reporting them to any available licensing authority and consumer protection agencies.
Stay away from this casino — they change the rules after you win.”
Update: The reply by the support team below is also just for show and to make it look like they care about doing the right thing. I reached out like they asked and was told the case was already closed and they did absolutely nothing.

Reply from SlotsandCasino
I dont see why all the bad reviews ... Slotsandcasinos and there sister site ducky luck have always gave me my winnings. I have withdrawals ranging from a couple hundred to a couple thousand and have always got them. yeah it takes a couple days and that's a bummer but I mean your still getting your earning lol.

Reply from SlotsandCasino
I deposited real money and accepted a bonus from SlotsandCasino. I played Blackjack, which was available and unrestricted on their site. I fully met all the wagering requirements — fair and square.
After meeting the terms, they confiscated my winnings, accusing me of “bonus abuse” under some vague clause (4.14), even though I followed the rules and completed everything required.
They claimed I gained an “unfair advantage” by playing Blackjack — a game that they offered, allowed, and didn’t warn me about. This was after they let me play and win. They only took action when it was time to pay out.
This is unacceptable and predatory behavior. If they don’t want people playing Blackjack with a bonus, they should block it — not let you play and win, then seize your money later. That’s not just unfair, it’s shady.
I’ve asked for a full explanation and will be reporting them to any available licensing authority and consumer protection agencies.
Stay away from this casino — they change the rules after you win.

Reply from SlotsandCasino
This website is terrible. My card was hacked and I had 5 transactions on my card that I had on file with this website. Thankfully my cards bank emailed me with suspicious activity noted. I closed that card. Also the payout fees are ridiculous. I deleted all traces of this website. Buyers beware. Anytime they offer 300 to 400% return on a deposit it's suspicious.

Reply from SlotsandCasino

Reply from SlotsandCasino
I requested a withdrawal in Bitcoin. As a high roller player, it is stated on the site that deposits are made within 3 days, but it has been a week and it is still pending. I tried live chatting with the customer service, but they say they cannot take any action since it is the finance team's responsibility. I'm trying to claim my winnings; what kind of investigation is needed? This is a fraudulent site, so if you're thinking about stopping the game and starting anew, please don't even sign up. ...

Reply from SlotsandCasino
While the games are fun, EVERY bank card used was eventually hacked. So whoever they're sharing my info with when they take my deposit attempts theft from that card/bank. They deny it, but I used a card only there and sure enough, a few days after initial withdrawal, a fraudulent charge was made to that card under a different company name than they game me at time of deposit. SCAM

Reply from SlotsandCasino
Is this a scam? It sure seems to be! I should have realized that this was shady based on the bonuses that I got when I first started. It was "supposed" to be a local casino so I thought it was legit.
I made about 6 deposits at $25 each and got bonuses each time. I think I did a couple of free spins also.
The first time I tried to withdraw I had about $850. The withdrawal was denied because I didn't have any "comp points". I don't understand the formula at all as to how I get the comp points.
I have continued to play but I have not deposited any more money. My balance went up from $850 to almost $2,000, back to about $100 and now it is up to $2,000 again.
Based on this I feel like I should have played through enough of the bonuses to get some comp points but it still shows zero.
I thought maybe I should make a deposit again WITHOUT using a bonus but a few weeks ago the credit card I used previously was flagged for fraud. It may be a coincidence but I don't want to take the chance.
I guess at this point I will just keep playing with what seems like fake money in my account until I either get to zero or a miracle happens and I can withdraw money.
Luckily for me I only deposited a small amount.
Lesson learned, if something seems too good to be true it probably is.

Reply from SlotsandCasino
I have to say that I did read their reviews and was disappointed. The time it took to validate my account was a week. But I got paid out, first time took a minute, but after that it was quick. The communication was in a timely manner.

Reply from SlotsandCasino
100% scam - I fell for it because they spoofed my local casino.
I can't lose on these games... up 9K. I've had multiple attempts to steal bitcoin after submitting documentation for withdrawls.
Response to Slots and Casinos:
Untrue - I have seen multiple ads now on Instagram for various local casinos spoofing their name and directing to slotsandcasinos.ag
My verification information WAS sent in perfect ORDER as required. Organization indicated "Please send them again we did not get them".
100% SCAM
Another follow up 8/1/25 - My coinbase account has been locked out Due to suspicious activity. I have not used it 5 years and only shared with slotsandcasino.ag
Fraudulent Business!

Reply from SlotsandCasino
This site is a scam. If you claim one bonus, you're required to play through 20 to 40x the amount of your deposit plus the bonus. You will never have enough available balance to get through this multiple. Please make this go viral. Every review is 5 stars on Google play and you can't write a negative review. I was cheated out of over 500 dollars.

Reply from SlotsandCasino
Scam. They don't even deserve one star. They have no problem depositing your money, try getting your winnings. It took a long time to get verified with my identification at least a month. They said the were going to send me a check if my winnings. I haven't received it. I emailed them over and over; they reassured me it was coming. Not true, scam. Their logo is not even theirs. Save your money and time, its a scam!

Reply from SlotsandCasino
Absolutely the worst. They are thiefs. Also it has been over a month since my withdrawal was approved and I have still not received it. How is it that a deposit goes thru instantly but a withdrawal which they make you do thru wire transfer takes over a month. I would not recommend use of this site to anyone.definayely do not use any bonuses or free spins. If you win they take it all claiming it was based on the bonus not your deposit. They also charge a huge fee to withdraw your winnings.

Reply from SlotsandCasino
They will keep lying to you. The games are real either to play but the pay out is a lie. It should not take weeks or even months for it.

Reply from SlotsandCasino
I won some money and tried to withdraw. I got an error message so I contacted customer service and was told I had to wait a few days. I said ok cool, I'll just let it sit there and don't play. Checked the balace again today and the money I won was gone, balance at zero. According to there sight someone or something was playing all last night and all day today. It was being played the same time I was chatting with customer service. All money that was won was just gone and they have no explanation.
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